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What Is eZeeWallet and Should You Use It for Online Casino Payments?

Launched in 2020, eZeeWallet is a banking solution that lets you receive and deposit funds to an electronic wallet, send funds to other eZeeWallet users, and make online transactions, including depositing to and withdrawing from online casinos.

The wallet is commonly accepted by casino sites and functions similarly to popular e-wallets such as Skrill and Neteller. However, unlike these, eZeeWallet does not support a debit card attachment that would allow you to spend your account balance via a Visa or Mastercard.

Adding to this, eZeeWallet also falls short of some of its peers when it comes to accessibility, security, and withdrawals. Only a few payment methods are available to deposit funds to the wallet and these vary widely depending on your currency and country of residence.

As for security, there is no way to enable two-factor authentication which leaves users vulnerable. Although withdrawals are reliable, they carry a 1% – 2% fee which is more than many other e-wallets that have a lower fixed fee of $/€10 or no fees at all.

However, the wallet is super easy to use, offers high transaction limits, a quick and hassle-free verification process, and readily available phone support. Like most e-wallets, any cashed-out money from a casino is also instantly received once the withdrawal is approved.

Despite its drawbacks, these positive features make eZeeWallet a valid option for casino gambling and are the reason why it’s highly praised by users on review platforms such as Trustpilot. However, there is little reason to use the wallet over more established ones such as Skrill and Neteller, which are more widely supported and often offer stronger security features.

Quick Overview

Overview of EzeeWallet
FoundedMay, 2020
Owneremerchantpay Ltd
HeadquartersUnited Kingdom
LicenseFinancial Conduct Authority
PCI DSS ComplianceYes
CertificationsISO 9001
ISO 27001
E-mail Supportsupport@ezeewallet.com
Phone Support+44 8082812474
Live Chat SupportNo
Mobile AppiOS & Android
Desktop FunctionalityYes

Pros and Cons

Pros

  • Simple and user-friendly interface
  • Quick and easy verification process
  • Commonly accepted at online casinos
  • No transaction time on withdrawals
  • Fantastic reputation among users
  • Phone support is available 24/7
  • 3-tier loyalty rewards program

Cons

  • Few payment methods to fund your eZeeWallet account
  • Withdrawing from eZeeWallet carries a 1% – 2% fee
  • No eZeeWallet debit card
  • No two-factor authentication

Availability

Since its launch, eZeeWallet has become increasingly more supported at casino sites and is fairly common to come across these days.

By no means is it as commonly supported as Skrill and Neteller, but you will find a good number of casinos where you can use it.

It’s important to note that even if eZeeWallet is supported by a casino, it may not be enabled for every country.

This is especially true for Australia as only a few casino sites enable the payment method for Aussies.

To help you find such platforms, we have created a list of eZeeWallet casinos in Australia.

General Merchant Support

Apart from casino gambling, eZeeWallet is not supported by a lot of online merchants.

It also doesn’t offer its users a debit card which many e-wallets do, allowing users to spend their account balance with a Visa or Mastercard.

As a result, your eZeeWallet balance has little use except for depositing to casinos or withdrawing the funds to your bank account.

Payment Methods

On its homepage, eZeeWallet claims to support over 50 local payment methods.

However, when checking its fees and limits page, the range appears much more limited.

The available methods depend on your account currency and country of residence.

Refer to the table below to see available deposit methods for each currency.

Deposits

Deposit MethodDeposit FeeEligible Currencies
Bank Transfer0%BRL, EUR, PEN
Blik0%PLN
Bitpay0%AUD, BRL, CAD, CHF, CLP, DKK, EUR, PEN, PLN, SEK
Crypto0%AUD, BRL, CAD, CHF, DKK, SEK
Mastercard0%CHF, DKK
Neosurf6%AUD, CAD, EUR
PayID0%AUD
Paysafecard6%AUD, CAD, CHF, PLN, SEK
PayU0%PLN
Pix2%BRL
Visa0%CHF, DKK
Payment methods available to add funds to an eZeeWallet account

Withdrawals

Withdrawing funds from your eZeeWallet account, bank transfer is the only option.

Withdrawal Times

When withdrawing funds from online casino sites, eZeeWallet is one of the quickest options as it has no transaction time. This means that as soon as the casino has sent your funds, they are instantly received in your eZeeWallet account.

Although this is no different from other e-wallets, it’s much faster than withdrawing via a debit card or making a traditional bank wire withdrawal, both of which carry a transaction time of 1 – 5 bank days.

As for withdrawing funds from your eZeeWallet account to your bank account, you should expect a processing time of 2 – 4 business days.

Transaction Limits

Below is a breakdown of the transaction limits that apply for non-verified, as well as verified eZeeWallet users.

Non-Verified Users

  • Yearly deposit limit of €150.
  • Yearly transfer limit of €150.
  • No possibility of withdrawals.

KYC-Verified Users

Deposit Limits

  • Daily: $/€10,000
  • Weekly: $/€25,000
  • Monthly: $/€50,000
  • Yearly: $/€600,000

Deposit limits govern how much you can deposit into your wallet with one of the supported payment methods.

This is not the same thing as the money that can be received to it as this is governed by account limits.

Withdrawal Limits

  • Daily: $/€20,000
  • Weekly: $/€140,000
  • Monthly: $/€600,000
  • Yearly: $/€1 million

Withdrawal limits govern how much you can withdraw from your wallet to your bank account.

Wallet-to-Wallet Limits

  • Daily: $/€20,000
  • Weekly: $/€140,000
  • Monthly: $/€600,000
  • Yearly: $/€1 million

Wallet-to-wallet limits govern how much you can send to other eZeeWallet users.

Account Limits

  • Daily: $/€30,000
  • Weekly: $/€140,000
  • Monthly: $/€600,000
  • Yearly: $/€1 million

Account limits govern how much you can receive in your wallet in total. This is what matters when cashing out from online casino sites.

Transaction Fees

When using eZeeWallet at online casinos, the casino itself rarely imposes any deposit or withdrawal fees.

This leaves any experienced fees to eZeeWallet itself, which only include the following:

  • 6% fee for funding your eZeeWallet account with a Paysafecard.
  • 2% fee for funding your eZeeWallet account with WebPay.
  • 1% – 2% fee when withdrawing from your eZeeWallet account.

While fees are few, the withdrawal fee can become notable if you regularly transact large amounts.

However, if you do, you will climb eZeeWallet’s loyalty ladder where one of the benefits is reduced withdrawal fees.

Loyalty Rewards

eZeeWallet offers a 3-tier loyalty rewards scheme that comes with the following rewards:

  • Increased transaction limits
  • Lower fees on deposits
  • Lower fees on withdrawals
  • Faster withdrawal processing

In addition to the above, every $/€1 deposited into your eZeeWallet account earns you loyalty points that can be exchanged for cash.

Please note that while the above benefits are mentioned, eZeeWallet does not provide any specific details about the reduced fees, higher limits, or faster withdrawal times.

Security

On its website, eZeeWallet mentions that maintaining online security is a priority to its business.

The company is PCI DSS compliant which means that any card details used on an account are thoroughly protected.

It also uses a combination of firewalls, data encryption, and authentication procedures to prevent users’ accounts from being hijacked.

However, unlike many popular e-wallets, it does not support two-factor authentication.

This is a major drawback as if a user’s e-mail and password are leaked, the hacker will have access to the account.

Two-factor authentication would prevent this via another level of authentication, such as a one-time code sent to an e-mail or phone number.

Signup and Verification Process

One of the highlights of eZeeWallet is how easy it is to get started with it, truly living up to its name.

Creating an account is quickly done by providing your name, date of birth, and e-mail, and clicking an e-mail verification link.

After this, you must provide your home address and phone number to deposit to the account. However, the number needs no verification.

Lastly, to get full access to the account, you need to get verified by taking a photo of your ID as well as a selfie.

This verification process is very quick and should have you verified within minutes unless something is off.

Supported Currencies

When creating an eZeeWallet account, you can choose from the following currencies:

  • Australian Dollar
  • Brazilian Real
  • British Pound
  • Canadian Dollar
  • Chilean Peso
  • Danish Krone
  • Euro
  • Peruvian Sol
  • Polish Zloty
  • Swedish Krona
  • Swiss Franc

Oddly enough, US Dollars are not supported.

Conclusion: Is It Worth Using or Not?

While eZeeWallet offers a simple, user-friendly interface, a quick verification process, and high transaction limits, it doesn’t provide any distinct advantages over more established e-wallets like Skrill and Neteller.

Though widely accepted at online casinos and praised by users for its ease of use, there are several notable drawbacks that make it less attractive compared to its competitors.

The three major downsides of eZeeWallet are its limited funding options, lack of two-factor authentication, and the absence of a debit card that can be linked to the account for direct spending. These shortcomings can make it less versatile and secure than other popular payment solutions.

While eZeeWallet may still be a viable option for certain users, especially those looking for a straightforward e-wallet for online casino transactions, it falls short of offering compelling reasons to choose it over more established alternatives.

Unless you have specific needs that align with eZeeWallet’s offerings, opting for a more feature-rich and secure solution like Skrill or Neteller is likely to be a better choice.