Launched in 2022, PokieSurf is a smaller online casino centered on Australian and New Zealand players, the only two countries it allows.
It offers over 950 online pokies, a welcome bonus package that can reach up to $4,000 plus 100 free spins, and two weekly casino tournaments.
This article aims to give you an easy-to-digest and factual overview of the casino.
Quick Facts
| Overview of PokieSurf Casino | |
|---|---|
| Welcome Bonus | Up to $4,000 + 100 free spins |
| Bonus Wagering | 40x (bonus) |
| Casino Games | 1,000 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker |
| Payment Methods | Bitcoin, Ethereum, Mastercard, Neteller, PayPal, Skrill, Visa |
| Withdrawal Times | Within 2 bank days |
| Customer Support | E-mail & Chat |
| Mobile App | None |
| Established | 2023 |
| Owner | Unknown |
| License | Unlicensed |
Game Selection
PokieSurf Casino offers a variety of games, including:
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 950+ |
| Table Games (virtual) | ✔ 7 |
| Live Casino Games | ✔ 3 platforms (Lucky Streak, Holi, Winfinity) |
| Crash Games | ✔ 7 |
| Jackpot Games | ✔ Yes |
| Video Poker | ✔ 1 |
| Scratch Cards | ✖ No |
| Video Bingo | ✖ No |
| Virtual Sports | ✖ No |
| Sports Betting | ✖ No |
Slot Machines
The following slot categories are available at PokieSurf Casino:
- Bonus Buy
- Game Provider
- New Games
You’ll find slots from the following game providers:
- Amatic
- Apollo
- Apricot
- Betsoft
- Booongo
- EGT
- Evoplay
- Gambit
- Hacksaw
- IGT
- Kajot
- Konami
- Mascot
- Merkur
- NetEnt
- Nolimit City
- Novomatic
- Play’n GO
- Playson
- Playtech
- Push Gaming
- Quickspin
- Red Rake Gaming
- Relax Gaming
- Wazdan
- Winspinity
Available jackpot slots include the Mega Moolah franchise by Apricot (previously known as Microgaming).
Live Casino Games
PokieSurf’s live casino experience is powered by:
- Holi
- Lucky Streak
- Winfinity
Among these providers, you can play Baccarat, Blackjack, and Roulette with real dealers over a video stream.
No poker games, money wheels, or game shows are available.
Virtual Table Games
Available table games at PokieSurf (which are played virtually against the computer) include:
- American Roulette
- Baccarat
- Blackjack
- Casino Hold’em
- French Roulette
- Roulette Royal
- Oasis Poker
Crash Games
PokieSurf Casino offers seven crash games, with the popular Aviator and Rocketman being two of them.
The full selection includes:
- Aviator
- Aviatrix
- Crash, Hamster, Crash
- JetX
- Kite Festival
- Paper Lanterns
- Rocketman
Bonuses and Promotions
For its bonuses and promotions, PokieSurf Casino has the following standard bonus rules:
- Wagering requirements: 45x (bonus only)
- Maximum cashout limit: None
Furthermore, the standard game contributions when wagering bonuses are as follows:
- Slot machines: 100%
- Blackjack: 5%
- Roulette: 5%
- Video Poker: 5%
- Table games: 10%
- Baccarat: 0%
However, do note that individual promotions may have different values applied to them.
Welcome Bonus
PokieSurf Casino offers the following welcome package to new players, including a bonus on your first four deposits:
| Welcome Package | |
|---|---|
| 1st Deposit | 150% up to $1,000 + 100 free spins |
| 2nd Deposit | 100% up to $1,000 |
| 3rd Deposit | 100% up to $1,000 |
| 4th Deposit | 150% up to $1,000 |
| Wagering Requirement | 40x (bonus) |
| Time Limit for Wagering | 60 days |
| Max Cashout | None |
| Minimum Deposit | $25 |
Note that the free spins on the first deposit aren’t credited all at once but at a rate of 20 spins per day for 5 days.
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Promotional Offers
In addition to the welcome package, PokieSurf Casino runs two casino tournaments every week; one on Mondays and one during the weekends.
Monday Tournament
This tournament runs from 1 pm each Monday to 10 pm the following Tuesday.
It comes with a prize pool of $500, distributed as follows:
| Placement | Prize |
|---|---|
| 1st | $200 |
| 2nd | $100 |
| 3rd | $50 |
| 4th – 7th | $25 |
The winning condition of the tournament is to wager the most money. For example, a $1 wager earns you 1 tournament point.
Weekend Tournament
PokieSurf Casino’s weekend tournament runs from Saturday morning to Sunday night.
It comes with a prize pool of $800, with the top 6 players getting a share as follows:
| Placement | Prize |
|---|---|
| 1st | $350 |
| 2nd | $250 |
| 3rd | $100 |
| 4th | $50 |
| 5th – 6th | $25 |
The winning condition of the tournament is the same as the Monday tournament: most money wagered gets the top spots.
Loyalty Program
Currently, PokieSurf Casino does not offer any loyalty program.
Banking Features
Available Payment Methods
PokieSurf Casino offers the following payment methods for deposits and withdrawals:
| Payment Method | Deposits | Withdrawals |
|---|---|---|
| Bitcoin | ✔ | ✔ |
| Ethereum | ✔ | ✔ |
| Mastercard | ✔ | ✔ |
| Neteller | ✔ | ✔ |
| PayPal | ✔ | ✔ |
| Skrill | ✔ | ✔ |
| Visa | ✔ | ✔ |
Maximum Withdrawal Limits
PokieSurf Casino has the following daily, weekly, and monthly maximum withdrawal limits:
- $1,000 daily
- $5,000 weekly
- $15,000 monthly
It is not possible to withdraw more than this in any given period.
Deposit and Withdrawal Fees
PokieSurf Casino does not charge any fees for deposits or withdrawals.
If you experience a fee, this is a fee charged by your payment provider (for instance, your bank).
Should this happen, PokieSurf is willing to cover the amount for you if you reach out to customer support.
Withdrawal Processing Times
PokieSurf Casino’s standard processing time for withdrawals is within 2 banking days.
Note that banking days do not include weekends or any public holidays.
KYC Verification
PokieSurf Casino requires all players to go through KYC verification on their first withdrawal requests.
To have your withdrawal approved, you’re required to provide the following documents:
- Identification: a photocopy of a Passport, Driver’s License, or other ID valid for at least 6 months.
- Selfie with ID: a photo of you holding your ID next to your face.
- Bank statement: a bank document showing your name and address which isn’t older than 3 months.
While these documents are standard, the casino may also ask you to provide photocopies of the front and back of your debit card.
It’s important to note that no withdrawals will be processed until the verification documents have been approved by the casino.
Customer Support
PokieSurf Casino offers customer support all around the clock, via a chat on the website, as well as e-mail at support@pokiesurf.com.
However, the chat does not guarantee instant communication. When you type in the chat, you’re informed that you’ll get a reply within 3 hours.
As for e-mail, the casino states that its reply time is within 12 hours.
In addition to its support, PokieSurf also offers a small FAQ that answers a couple of common questions.
Responsible Gaming Tools
PokieSurf Casino offers self-exclusion and account closure as a means to limit and control your gambling.
Currently, it is not possible to set any deposit limits.
Self-exclusion can be made from 1 month to 5 years by contacting customer support.
Similarly, permanent account closure can be made by sending the casino an e-mail.
Reputation and Trustworthiness
Despite operating since 2022, there is hardly any feedback to be found from players about PokieSurf Casino.
Searching the web, we’ve only found one review which was about the player having a hard time completing KYC.
As of now, PokieSurf Casino does not hold a publicly known gambling license.
This is an important point for players to consider when deciding whether to play on the platform.