1Win Casino was thoroughly reviewed in line with our detailed casino review policy.
Launched in 2018, 1Win Casino offers one of the largest game selections on the market, with over 12,500 titles from 110+ providers. The site is well-designed, with excellent game categorization that makes navigation and play enjoyable.
However, despite these strengths, the casino is held back by major drawbacks, especially when it comes to bonuses, support, and player protection.
The bonus system is among the weakest we’ve reviewed. The welcome offer isn’t a standard match bonus but instead a small cashback on losses, ranging from just 0.7% to 7%, capped at $/€550.
A weekly cashback of 1% – 30% is available, which scales with your wagering volume. The problem with this is that it requires an extremely high spend to get decent value — you’ll need to wager over $/€100,000 to reach 10%, and even then, the cashback is capped at just $/€225.
The loyalty program is similarly disappointing. It offers comp points that can be exchanged for cash, but the return is minimal — roughly 0.05% rakeback, far below the industry average of 0.2% or more.
If you’re a player who doesn’t care about bonuses or loyalty rewards, 1Win looks much better. Its game library is massive, spanning popular verticals like slots, live dealer tables, and crash games, alongside niche offerings like fantasy sports and competitive poker, which are rarely found at most casinos.
Still, the game selection isn’t perfect. There are no progressive jackpot slots available. Some big-name providers are missing, including Blueprint Gaming, ELK Studios, Microgaming, and Push Gaming. And while many slots run at a 96% RTP, some are set to a lower rate of 94%.
Other weak points include the lack of responsible gambling tools and inconsistent customer support. These issues, combined with the poor bonus structure, make 1Win a questionable choice for many players, even though its raw game offering is undeniably strong.
Quick Facts
| Overview of 1Win Casino | |
|---|---|
| Welcome Bonus | Up to $/€550 as a cashback on losses |
| Casino Games | 12,500 |
| Types of Games | Slot machines, live casino games, crash games, video poker, scratchcards, video bingo, competitive poker, fantasy sports, virtual sports, sports betting |
| Payment Methods | Mastercard, Neteller, Skrill, Sofort, Visa (+13 cryptocurrencies) |
| Withdrawal Times | Around 48 hours |
| Customer Support | E-mail, Chat, 24/7 |
| Mobile App | iOS & Android |
| Established | 2018 |
| Owner | 1Win N.V. |
| License | Curaçao Gaming Authority |
World Wide Gambler’s Score
| Reputation & Trust | ★★☆☆☆ |
|---|---|
| Game Selection | ★★★★☆ |
| Bonus Value | ★☆☆☆☆ |
| Customer Support | ★★★☆☆ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ Huge game library from 110+ studios | ✖ VPN connections are restricted |
| ✔ Fantasy sports and online poker | ✖ No progressive jackpot games |
| ✔ Superb categorization of games | ✖ No responsible gaming tools |
| ✔ 1% – 30% weekly cashback (up to $/€565) | ✖ Few promotions, and the bonus value is very low |
| ✔ 70 free spins on both Saturday & Sunday | |
| ✔ Loyalty rewards worth 0.05% rakeback | |
| ✔ High withdrawal limits |
Welcome Bonus
At first glance, 1Win Casino appears to offer a fairly standard multi-deposit welcome bonus:
- 200% match on your first deposit
- 150% match on your second deposit
- 100% match on your third deposit
- 50% match on your fourth deposit
However, the total bonus amount is capped at just $/€550 across all four deposits. This means that if you deposit $/€300 on your first deposit, you’ll already receive the full $/€550, and the remaining deposit bonuses are void. The only way to maximize the bonus is by making a large first deposit.
But the real issue with this welcome bonus is how it’s credited — and it’s unlike 99.99% of online casino bonuses.
Instead of receiving bonus money upfront that you can unlock by fulfilling a wagering requirement, the 1Win bonus is credited slowly, based on your daily losses. In effect, it’s a complicated cashback system disguised as a deposit match. You have to lose to get anything.
Here’s how it works:
- Each day, if you record a net loss, a small percentage of your total bonus is transferred to your real money balance.
- The more you lose, the higher the % of the bonus you receive that day.
- But even at the highest loss tiers, the cashback you receive is shockingly poor.
Bonus Credit Rate by Losses
| Amount Lost (in one day) | Bouns % Received |
|---|---|
| $/€65 | 1% |
| $/€260 | 2% |
| $/€650 | 3% |
| $/€1,300 | 4% |
| $/€6,500 | 5% |
| $/€9,100 | 10% |
| $/€13,000 | 20% |
To put this into perspective:
If you receive a $/€500 bonus and lose $/€13,000 in a single day, only $/€100 of your bonus is credited to your real money balance, less than 1% of your loss.
Even under the most “efficient” loss tier ($/€65 per day = 1% bonus credited), you would need to lose $/€910 in total just to receive the full $/€500 bonus, putting you at a net loss of $/€410.
Unlike traditional bonuses, where wagering requirements give players a chance to win and walk away with a profit, this system only rewards sustained losses. The more you lose, the more of the bonus you “unlock.” It’s a model that overwhelmingly favors the casino.
In short: this is one of the least player-friendly welcome bonuses we’ve seen. Players looking for better alternatives can compare casino bonuses for different player types, including offers with fairer wagering terms and more realistic winning potential.
Other Bonuses
Compared to most online casinos, 1Win’s promotional lineup is quite limited. The site offers a handful of recurring bonuses, a weekly cashback, and occasional tournaments, but few of these offers hold up under scrutiny.
Here’s what’s currently available:
- Weekly Cashback: 1% – 30%, capped at $/€35 – $/€565
- Saturday Free Spins: 70 free spins with a $/€15 deposit
- Sunday Free Spins: 70 free spins with a $/€15 deposit
- Social Media Bonuses: Small rewards via Telegram and other channels
- Casino Tournaments: Varying prize pools and mechanics
Weekly Cashback: A Poor Value Deal
At first glance, the cashback system looks appealing, offering up to 30% back on losses each week. But the percentage you receive and the maximum cashback cap are both tied to how much you wager. Here’s the full breakdown:
| Cashback | Wager Required |
|---|---|
| 1% up to $/€35 | $/€1,100+ |
| 2% up to $/€45 | $/€3,400+ |
| 3% up to $/€56 | $/€5,600+ |
| 4% up to $/€90 | $/€9,000+ |
| 5% up to $/€170 | $/€11,200 |
| 10% up to $/€225 | $/€112,000 |
| 20% up to $/€340 | $/€225,000 |
| 30% up to $/€565 | $/€565,000 |
These figures tell a clear story: unless you’re wagering six figures per week, the cashback is negligible. Even at the highest tier, where you must wager over $/€565,000 in a week, the maximum cashback you can receive is just $/€565.
If you wagered $/€565,000 on 96% RTP games (a typical return-to-player rate), you would expect an average loss of around $/€22,600. Getting just $/€565 back from that is the equivalent of a 2.5% cashback on losses, far below industry standards and the advertised “30%” figure.
Free Spins: Good Value, Tight Restrictions
Every Saturday and Sunday, players can claim 70 free spins by depositing at least $/€15. These come with a fair 30x wagering requirement on winnings, but two caveats drag the value down:
- You only have 8 hours to complete the wagering.
- Maximum cashout is limited to just $/€30.
Still, it’s one of the better promotions at 1Win — assuming you’re okay with the tight time window.
Social Media Bonuses
1Win regularly posts promo codes via Telegram and other social media platforms. These codes usually grant very small bonuses in the range of $/€0.10 to $/€1.
While hardly exciting, they may appeal to players looking to grind out whatever small extras they can.
Casino Tournaments
1Win occasionally hosts tournaments with prize pools and mechanics that vary. At the time of writing, there’s a $/€3,000 tournament for slot players, with rewards going to the top 30 players based on win multipliers (e.g., win amount divided by bet size).
These tournaments offer the best promotional value at 1Win, especially for high rollers who can afford to make more bets. However, they are not always running, and prize pools are modest compared to major competitors.
Loyalty Rewards
1Win Casino does have a loyalty program, but it’s one of the weakest on the market.
Players earn 1 comp point (called a 1Win Coin) for every $/€15 wagered on regular casino games. This includes slots, scratch cards, video bingo, and similar titles — but excludes live dealer games and crash games.
Once you’ve earned 1,000 coins, you can exchange them for $/€8 in real money with no wagering requirement. That sounds fair until you do the math:
- To earn 1,000 coins, you must wager $/€15,000.
- That gives you a 0.05% effective rakeback (1 coin is worth $/€0.008).
This is extremely low. Most online casinos with loyalty or rakeback systems offer at least 0.1%, with many hitting 0.2% or more. For comparison, casinos like Vegaz Casino offer up to 1% rakeback, even though such high rates are rare.
While it’s nice that the cashback is paid as real cash with no restrictions, the rate is so low that the program holds little appeal unless you’re wagering very large amounts consistently, and even then, it barely moves the needle.
Reputation
The reputation scores listed below represent what players on various platforms think of 1Win Casino based on their reported experience.
| Source | Score |
|---|---|
| Trustpilot 1 | 3.0 / 5 |
| Trustpilot 2 | 2.0 / 5 |
| Trustpilot 3 | 4.1 / 5 |
| Casino Guru | 5.0 / 10 |
| AskGamblers | 9.1 / 10 |
| LCB | 4.0 / 5 |
Summary of Player Reviews
Across various online platforms, 1Win Casino has accumulated around 900 user reviews. At a glance, the ratings appear mixed, with a combination of both positive and negative comments. However, a closer look reveals several concerns that potential players should be aware of.
Fake and Incentivized Reviews
A notable issue is the presence of fake or manipulated reviews. Trustpilot has flagged two of 1Win’s profiles for breaching its guidelines due to detected review fraud, indicating that the casino has likely been posting fake reviews to boost its reputation.
This pattern is also visible on platforms like Casino Guru and AskGamblers, where many positive reviews appear to be written by bots.
In addition, many positive reviews that remain posted on Trustpilot appear to be incentivized. A common sign of this is players including their account IDs along with a very short, generic praise, suggesting they may have received a small reward for posting.
Genuine and Positive Reviews Exist
Not all positive reviews are fake or incentivized. Some players have shared genuine experiences, with one long-term user stating they’ve been playing at 1Win for two years and generally like the site, although they criticize customer support for being slow.
Among the legitimate positive feedback, players most often mention a wide game selection and a user-friendly website as the highlights. However, several reviewers have also pointed out that withdrawals are fast.
Common Complaints: Withdrawals, Deposits, and Verification
The majority of complaints revolve around financial and account-related issues. These include:
- Withdrawals not being received, even after several days or weeks.
- Deposits not being credited, with some players waiting for several days or weeks.
- Prolonged KYC verification, sometimes taking over 14 days, with repeated requests for the same documents.
- Accounts being blocked during or after cashout, with players losing access to their funds.
One player reported waiting weeks for a withdrawal with no meaningful updates, despite daily messages to support. Others described similar frustrations, calling the withdrawal process “really fucking slow”.
Deposit issues are another major pain point. Multiple players report funds disappearing — deposits never appearing in their accounts, with the casino often shifting the blame to the player’s bank. In at least one case, the matter remained unresolved after four weeks of back-and-forth communication.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 9,500+ |
| Table Games | ✔ Yes |
| Live Casino Games | ✔ 11 platforms (7Mojos, Betgames, Evolution, Ezugi, Live88, Lotto Instant Win, Playtech, Pragmatic, SA Gaming, TVBET, WinFinity) |
| Crash Games | ✔ 60+ |
| Mine Games | ✔ 35+ |
| Jackpot Games | ✖ No |
| Video Poker | ✔ 30+ |
| Online Poker | ✔ Yes |
| Scratch Cards | ✔ 55+ |
| Video Bingo | ✔ 60+ |
| Fantasty Sports | ✔ Yes |
| Virtual Sports | ✔ 60+ |
| Sports Betting | ✔ Yes |
1Win Casino’s game library is undoubtedly one of its biggest strengths. With over 12,500 games from more than 110 providers, the selection is massive, far exceeding the average online casino.
The platform also stands out for offering niche gambling options such as fantasy sports and online poker, making it ideal for variety seekers who enjoy dabbling in different types of games.
Downsides of the Game Selection
While the overall offering is impressive, there are a few notable drawbacks:
- No progressive jackpot slots are available. This is a surprising omission, especially given how common these games are. Players who enjoy chasing multimillion-dollar prizes or daily drop jackpots may be disappointed.
- A few major studios are missing, including Blueprint Gaming, ELK Studios, Microgaming, and Push Gaming. Although most of the big names are represented, fans of these providers won’t find their games here.
- Some slot RTPs are lowered. Several titles are configured to run at 93% (Red Tiger) or 94% RTP instead of their standard 96%. While this is becoming common across many casinos, it’s certainly not a good thing.
Game Browsing and Categories
Despite the shortcomings, the user experience is excellent. 1Win has gone above and beyond in organizing its catalog with a wide array of useful categories — something many casinos neglect. Some of the categories you can filter games by include:
- Crash Games
- Lotteries
- Plinko Games
- Arcade Games
- Mine Games
- Megaways
- Bonus Buy Slots
- New Slots
- Top Slots
- New Live Games
- Live Roulette
- Live Blackjack
- Live Baccarat
- Live Poker
- Live Game Shows
Slot Machines
The slots section is extensive, with over 9,500 titles from a solid mix of industry giants and rising stars. Some of the most notable providers include:
- Big Time Gaming
- Evoplay
- Fugaso
- Hacksaw Gaming
- Iron Dog Studios
- NetEnt
- Nolimit City
- Play’n GO
- Playtech
- Pragmatic Play
- Quickspin
- Red Tiger Gaming
- Relax Gaming
- Thunderkick
- Yggdrasil
Crash Games
1Win truly excels in the crash game category, offering 60+ real crash games, which is far more than the average casino. Popular titles include:
- Aero
- Astronaut
- Aviator
- Aviatrix
- Big Bass Crash
- F777 Fighter
- Highflyer
- JetX
- Space XY
- Spacemany
Additionally, the site features 35+ mine games, which function similarly to crash games but offer a different gameplay dynamic.
Live Casino Games
1Win’s live casino is also top-tier. It hosts games from 11 different providers, including the industry’s biggest names: Evolution, Playtech, and Pragmatic Play. These three alone cover everything from classic tables to cutting-edge gameshows with innovative formats.
But the variety doesn’t stop there. 1Win also offers:
- Lotto Instant Win – Excellent for live lottery-style games.
- Ezugi – Features some creative games, including unique card formats and an exclusive live bingo variant.
- Betgames – Specializes in live lottery draws and also offers uncommon titles like live Backgammon.
- Plus several others like SA Gaming, TVBET, and 7Mojos.
The sheer breadth and diversity of live games make 1Win one of the more complete live casino offerings on the market. Here are just some of the many games you will find:
| Roulette Games | Blackjack Games |
|---|---|
| Classic Roulette | Classic Blackjack |
| Cash Collect Roulette | Easy Blackjack |
| Fireball Roulette | Fun Fun 21 |
| Fortune Roulette | Infinite Bet Stacker Blackjack |
| Gold Vault Roulette | Lightning Blackjack |
| Lightning Roulette | Mega Fire Blaze Blackjack |
| Lucky 6 Roulette | ONE Blackjack |
| Jet Set Racing Roulette | Power Blackjack |
| Lucky Ball Roulette | Quantum Blackjack |
| Mega Fire Blaze Roulette | |
| Monopoly Roulette | |
| Power Up Roulette | |
| Red Door Roulette | |
| Sticky Bandits Roulette | |
| Baccarat Games | Other Games |
| Classic Baccarat | Craps |
| Fashion TV Jackpot Baccarat | Balloon Race |
| Lightning Baccarat | Hi-Lo Western Live |
| Mega Baccarat | Lightning Ball |
| Lightning Dice | |
| Marble Race | |
| Race Track | |
| Red Baron | |
| Sic Bo | |
| Stock Market Live | |
| Super Color Game | |
| Video Poker Live | |
| Money Wheels | Game Shows |
| Adventures Beyond Wonderland | Dice City |
| Crazy Time | Busted or Bailed |
| Dream Catcher | Cash or Crash |
| Funky Time | Crazy Balls |
| Ice Fishing | Deal or no Deal |
| Lightning Storm | Gonzo’s Treasure Map |
| Mega Wheel | Jumanji the Bonus Level |
| Money Time | Millionaire Video Poker |
| Monopoly Live | Mega Fire Blaze Lucky Ball |
| Spin a Win | Monopoly Big Baller |
| Sweet Bonanza Candy Land | Snakes and Ladders |
| The Greatest Cards Show | The Bingo Spot |
| Treasure Island | Vegas Ball Bonanza |
| Wonderland Lucky Ball |
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| 24/7 | support@1win.social | |
| Phone | 24/7 | +7 495 088 88 99 |
1Win Casino offers 24/7 live chat support, but in our experience, the quality of the service is hit or miss.
Connecting with a support agent has been quick, usually taking less than a minute. However, the speed of replies has varied significantly — sometimes being near-instant, and other times taking 10 minutes or more between messages.
In our first test, the initial interaction was frustrating. We asked a basic question about the maximum welcome bonus amount, and the response came in Indian Rupees, despite no indication that we were browsing from India.
When we requested the amount in USD, the figure provided was incorrect and didn’t match the official promotion listed on the site.
After further questioning, the agent sent a long copy-paste message describing an entirely different bonus, adding to the confusion. It took nearly 50 minutes of back-and-forth before we finally received a correct and relevant answer.
On the upside, once we moved past the bonus topic, the agent handled other questions (about wagering requirements, withdrawals, verification, etc.) quickly and accurately. Throughout the entire conversation, the agent also remained polite, professional, and apologetic, which helped soften the rocky start.
Overall, the support experience wasn’t terrible, but also not great, lacking consistency and product knowledge. For a casual user with a quick question, the slow and sometimes confusing answers could be enough to turn them away.
Deposits and Withdrawals
Methods, Limits, and Fees
Fiat
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Mastercard | ✖ | $/€5 | $/€20 |
| Neteller | ✖ | $/€10 | $/€20 |
| Skrill | ✖ | $/€10 | $/€20 |
| Sofort | ✖ | $/€10 | $/€20 |
| Visa | ✖ | $/€5 | $/€20 |
Crypto
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Binance Coin | ✖ | $/€5 | $/€15 |
| Bitcoin | ✖ | $/€5 | $/€100 |
| Bitcoin Cash | ✖ | $/€10 | $/€15 |
| Dash | ✖ | $/€5 | $/€15 |
| Dogecoin | ✖ | $/€5 | $/€15 |
| Ethereum | ✖ | $/€5 | $/€15 |
| Litecoin | ✖ | $/€5 | $/€15 |
| Monero | ✖ | $/€5 | $/€15 |
| Ripple | ✖ | $/€5 | $/€15 |
| Stellar | ✖ | $/€5 | $/€15 |
| Ton | ✖ | $/€5 | $/€15 |
| USDC | ✖ | $/€5 | $/€15 |
| USDT | ✖ | $/€1 | $/€15 |
General Withdrawal Limits
One of the standout positives at 1Win Casino is the lack of standard withdrawal limits. There are no daily, weekly, or monthly caps, meaning players can theoretically withdraw as much as they like.
However, there’s an important caveat buried in the terms and conditions:
“In cases where the total withdrawal amount exceeds $/€50,000, the casino reserves the right to set a daily limit at its discretion.”
No specifics are provided, which means you could face slow trickle withdrawals after large wins, especially problematic for high-stakes players.
Withdrawal Times
Withdrawal timeframes at 1Win Casino are inconsistent across sources.
- The official rules state that payouts up to $/€50 are processed within 60 minutes, and payouts above $/€50 are processed within 5 days.
- The chatbot claims that withdrawals are typically processed in an instant to 48 hours.
- The live support stated that approval usually takes around 48 hours.
Despite the contradictions, our own test withdrawal was approved after about 36 hours, which is a respectable time frame.
Some player reviews confirm similarly fast withdrawals, but there are also many complaints about long delays, suggesting processing speed is inconsistent.
Want consistently fast payouts?
Check out our extensive list of online casinos that process withdrawals within 24 hours – some even pay out instantly.
Currencies Supported
1Win allows multi-currency wallets, meaning you can add multiple currencies to your account and freely switch between them. This flexibility is especially convenient for players who use both fiat and crypto or play from different regions.
Fiat
1Win supports an extensive range of fiat currencies, covering virtually every major currency in the world. While there may be a few obscure exceptions, the list includes all major global and regional currencies.
Crypto
When it comes to cryptocurrency support, 1Win offers the following for gameplay:
- BTC
- ETH
- LTC
- TON
- TRX
- USDT
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ India | ✖ Australia |
| ✔ New Zealand | ✖ Canada |
| ✔ South Africa | ✖ Ireland |
| ✖ United Kingdom | |
| ✖ USA |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Curaçao Gaming Authority
- License Number: OGL/2024/587/0621
- Verification Seal: Yes (check here)
Company Info
Main Company
- Name: 1Win N.V.
- Registration Number: 147039
- Address: Dr. H. Fergusonweg 1, Curacao
Subsidiary Company
- Name: MFI INVESTMENTS LIMITED
- Registration Number: HE386738
- Address: Agias Fylaxeos, 232, Flat/Office 102, 3082, Limassol, Cyprus
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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