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Betplays Casino Review

Launched in 2022, Betplays is a rollercoaster of a casino that you’ll either love or hate, depending on your preferences.

The casino stands out for its one-of-a-kind welcome offer where you get to choose between 9 different packages, all of which are quite lucrative with fair wagering requirements and bonus terms.

Especially high rollers will appreciate a first deposit bonus of 150% up to $/€5,000, which is an unusually high offer to find at casino sites.

Betplays also shines with daily chances to win rewards, bonuses on lost deposits, and a two-fold loyalty program.

High rollers can get up to 25% weekly cashback, and all players can enjoy a mission-based gamification system that comes with various rewards.

Again, these are all quite unique features that can make you fall in love with Betplays.

However, withdrawal times tend to be much longer than the industry average and while the game selection is very pleasing, there are no jackpot games to be found. This may be a deal breaker for you.

Some popular payment methods are also not available, including Neteller, Skrill, Jeton, and Paysafecard.

Quick Facts

Overview of Betplays Casino
Welcome BonusUp to $/€15,000
Bonus Wagering48x (bonus)
Casino Games8,000
Types of GamesSlot machines, live casino games, crash games, video poker, scratchcards, video bingo, virtual sports, sports betting
Payment MethodsAstroPay, Coinspaid, Flexepin, Instant Banking, Interac, Mastercard, MiFinity, Visa
Withdrawal TimesUp to 5 days
SupportE-mail, Chat, Phone, 24/7
Mobile AppNone
Established2022
OwnerCreative Alliance N.V.
LicenseGaming Curacao
A brief overview of Betplays Casino

World Wide Gambler’s Score

Reputation & Trust★★★★☆
Game Selection★★★★☆
Bonus Value★★★★☆
Customer Support★★★★★
Betplays Casino’s score for Reputation, Games, Bonuses, and Support

Pros and Cons

PositivesNegatives
Lucrative and unique welcome package Weekly withdrawal limit of $/€5,000
Daily chance to win bonuses Monthly withdrawal limit of $/€50,000
Interesting and rewarding loyalty program Daily win limit of $/€100,000
Overall huge selection of games Comparatively few payment methods
Professionally designed website No progressive jackpot games
Long withdrawal times
Pros and Cons of Betplays Casino

High Rollers Beware

While Betplays offer quite lucrative rewards to high rollers, including a cashback of up to 25%, the casino also has a daily win limit of $/€100,000. It may be that this limit can be removed for you, but it is, nevertheless, important to be aware of it.

Welcome Bonus

Betplays offers a massive welcome package for every type of player, the likes of which are never seen at gambling sites. You get a bonus on your first three deposits and get to choose between the following three packages:

  • Three matched deposit bonus
  • Three free spin bonuses
  • Three cashback bonuses

Once selected, you then get to choose a Bronze, Silver, Gold, or High Roller variation of the package.

Below is a breakdown of each package and its variations.

Matched Deposit Bonus

BronzeSilverGoldHigh Roller
Min deposit$/€20$/€100$/€200$/€500
Max deposit$/€99$/€199$/€499None
Wagering42x44x46x48x
1st bonus100%110%125%150%
2nd bonus60%70%85%100%
3rd bonus90%100%110%120%
Betplays Casino’s matched deposit bonus package for new players

Note

For Bronze, Silver, and Gold, whatever you deposit is matched by the match % and received as a bonus. For the high roller package, the maximum bonus you can receive is capped at $/€5,000 per bonus.

The bonus must be wagered within 14 days. It has a maximum win limit of 100 times the received bonus. Bonus money is used before real money.

Free Spin Bonus

BronzeSilverGoldHigh Roller
Min deposit$/€20$/€100$/€200$/€500
Wagering10x10x10x10x
Spin value$/€0.10$/€0.20$/€0.40$/€0.60
1st free spins50140180250
2nd free spins4080125200
3rd free spins30150210300
Betplays Casino’s free spin bonus package for new players

Note

A maximum of $/€100 can be cashed out from each free spin bonus.

Free spin winnings must be wagered within 14 days.

Cashback Bonus

BronzeSilverGoldHigh Roller
Min deposit$/€20$/€100$/€200$/€500
Wagering1x1x1x1x
1st cashback10%15%20%25%
2nd cashback5%10%15%20%
3rd cashback7%15%20%25%
Betplays Casino’s cashback bonus package for new players

Note

The cashback is automatically credited when your balance from each deposit drops below $/€5.

It is only valid for 24 hours, which means that if you haven’t lost your deposit within 24 hours of depositing, you will not receive any cashback.

Wagering Contributions

Wagering Contributions
Video Slots100%
Live Casino Games10%
TV Games10%
Fast Games10%
Other Games0%
Standard wagering contributions at Betplays Casino

Other Bonuses

In addition to the massive welcome package, Betplays offers the following casino bonuses:

  • Daily, weekly, and monthly mini-games with various prizes
  • Support bonus when your balance drops below $/€10

Mini Game Bonus

Every day, players have the potential to play a scratchcard and spin a prize wheel.

There are three types of these mini-games. One daily, one weekly, and one monthly.

The potential prizes from the scratchcard and prize wheel are the same:

  • Daily: 50 – 100 BPs, 10 – 25 free spins, $/€5 – $/€10 free bet.
  • Weekly: 100 – 1,000 BPs, $/€50 casino bonus, $/€50 sports bonus.
  • Monthly: 500 – 30,000 BPs, 100 free spins, $/€50 free bet.

BPs are the loyalty currency of the casino, each worth approximately $/€0.01.

To play the daily, weekly, and monthly mini-games, at least one deposit must have been made in the past 7, 14, and 31 days respectively.

Support Bonus

All players who have made a deposit in the past 7 days, or wagered some amount of money, can receive a bonus from customer support once their balance drops below $/€10.

The maximum bonus Betplays will hand out is $/€250. This is calculated as follows:

  • 5% of the 7-day deposited amounts (up to $/€100) if total, lifetime deposits are $/€100 or lower
  • 10% of the 7-day deposited amounts (up to $/€100) if total, lifetime deposits are $/€100 – $/€500
  • 20% of the 7-day deposited amounts (up to $/€250) if total, lifetime deposits are $/€500 or more
  • 1% of the amount wagered in the past 7 days (up to $/€100)

Whatever bonus is received must be wagered 42 times before being cashed out.

Loyalty Rewards

Betplays offers a two-fold loyalty rewards program. This includes a VIP club exclusive for high rollers and a 15-level, mission-based rewards program with a store that adds a gamification element to the gambling experience.

Mission-Based Rewards

Starting immediately as you sign up with Betplays, you receive a set of missions to complete such as:

  • Verifying your account
  • Playing 5 Mini Games
  • Making your first deposit
  • Depositing a total of $/€100

Each of these tasks earns you Betplay Points (BP) once completed, the total for the above being 285 BPs.

As you complete tasks, new ones are unlocked which become more casino-focused, more challenging, and more rewarding.

There are 15 levels you can reach by collecting BPs, each with a ton of different missions to complete.

In addition to unlocking new levels, Betplay Points can be exchanged in a store for free spins, bonus cash, and pure cash.

Here are three examples of store items that can be bought:

  • $/€100 casino bonus for 10,000 points with a 12x wagering requirement
  • $/€10 cash bonus for 5,000 points with no wagering requirement
  • 100 free spins for 2,000 points with no wagering requirement

In addition to just completing missions, extra Betplay Points are awarded to the players who earn the most points every day, every week, and every month (via leaderboards).

VIP Club

Betplays VIP Club consists of three VIP statuses, each of which is invitation only. This means that the casino decides when you will be upgraded, which, of course, depends on how much you play and deposit.

Here are the different rewards that each VIP status comes with:

SilverGoldPlatinum
Withdrawal Time72 hours48 hours24 hours
Weekly Cashback3% – 5%7% – 10%15% – 25%
Points Boostx10x20x50
Exclusive BonusesNoYesYes
VIP ManagerNoYesYes

While we find the withdrawal times to be highly disappointing, the weekly cashback, exclusive bonuses, and the points boost are the big highlights of the VIP club.

To clarify, the points boost represents an increased number of points received for completing missions. For instance, if a normal player would receive 200 points for playing 500 spins in a slot machine, a platinum player would receive 10,000.

Reputation

The below reputation scores represent what players on various platforms think of Betplays Casino.

SourceScore
Trustpilot3.5 / 5
LCB3.2 / 5
Casino Guru4.8 / 10
AskGamblers8.9 / 10
Player reputation scores of Betplays Casino

What people are saying about Betplays Casino…

“Really nice to see a decent fresh casino like this. The casino homepage is well structured and account navigation is easy. The slot choice could be spiced up a little though. Support is superb. Super friendly and helpful. Verification was accomplished within a few hours as well as the cashout. All in all 5 stars from my side.” – PrinceNaseem, Casino Guru

“I experienced a few deposit issues. Sometimes you`ll get a bonus or free bets if you play a lot. Withdraws are mostly done within a few hours. Big plus!

But this site ignored more than 10 Emails that I want to close my account permanently due to gambling addiction. I asked for reopening many times and they always reopened my account. Moreover, they tried to trick me into new deposits to make me play even more. They opened the account about ten times although I told them that I am gambling addicted.” – Öffentlich Anonym, Trustpilot

“Still waiting for a withdrawal. Multiple days and have not heard anything back about it.

Update: Received withdrawal (undisclosed) after 72 hours of asking customer support. I was then paid out to my bank within 10 minutes following this. I updated from 1 star only to 3 because this was a frustrating withdrawal” – The Hockey Spotlight, Trustpilot

“I’d give a zero if I could. The cashout rules are not clear. I deposited $250, bet it all on the Super Bowl, and turned it into $550. I went to cash out and had to wait 5 business days to process.

Instead of telling me the rules BetPlays immediately stated I violated guidelines and wouldn’t tell me which policy was violated. Each email asking for more information resulted in a templated response until BetPlays wrote back that they were no longer responding to me.

So I’m not sure what I violated but BetPlays took my money. One of the worst betting websites I’ve used in terms of being user-friendly. I’ll never ever use it again.” – Cailean Cattani, Trustpilot

Going through the reviews posted by players, there are two things we want to bring to light:

  • The casino has replied to many of the negative reviews, offering a helping hand to resolve the matter.
  • The casino has faked many of the positive reviews posted about them.

Game Selection

Game TypeAvailability
Slot Machines 7,500+
Table Games Yes
Live Casino Games 9 platforms (Evolution, Pragmatic, Betgames, TVBET, Imagine Live, Ezugi, Vivo Gaming, Tombala, Asia Gaming)
Crash Games 40+
Jackpot Games No
Video Poker 25+
Scratchcards 50+
Video Bingo 40+
Virtual Sports 50+
Sports Betting Yes
Betplays Casino’s game selection

The game selection at Betplays is overall pleasing, even though it has some flaws that don’t quite make it as fantastic as some other casinos.

The obvious downside is a lack of jackpot games, including both traditional titles such as Mega Moolah and Mega Fortune, as well as daily jackpot games. This might be a deal-breaker for some players who love chasing jackpots.

Games from some popular providers are also missing at Betplays, including slots from Big Time Gaming, ELK Studios, Microgaming, Push Gaming, Relax Gaming, and Thunderkick. If you’re particularly fond of these providers, Betplays may not be the place for you.

However, all in all, the slot selection is quite enormous, consisting of over 7,500 games from 65 different game developers. Here are some of the most popular ones:

  • Betsoft
  • Blueprint Gaming
  • Evoplay
  • Hacksaw Gaming
  • NetEnt
  • Nolimit City
  • Quickspin
  • Play’n GO
  • Red Tiger Gaming
  • Yggdrasil

The live casino experience is also quite amazing, being supplied by Evolution Gaming and Pragmatic Play – arguably two of the best providers of live casino games.

No live casino by Playtech is a little bit of a letdown as this provider also offers many great games. However, it’s hard to complain about this when there’s so much to enjoy already:

  • Roulette
  • Blackjack
  • Baccarat
  • Craps
  • Poker Games
  • Dice Games
  • Lottery Games
  • Money Wheels
  • Game Shows

Another highlight of Betplays live casino is how the games are categorized. There are plenty of categories to find games by, which is very user-friendly – especially for new players.

On the other hand, slots are quite poorly categorized as they lack popular categories that you’ll often find at casinos, such as bonus buy and megaways. The only filtering options for slots are by provider and theme, the latter which is quite extensive:

  • Animals
  • Asian
  • Branded
  • Christmas
  • Classic
  • Egyptian
  • Fairytale
  • Fantasy
  • Fire
  • Fishing
  • Food
  • Fruits
  • Halloween
  • History
  • Jewels
  • Joker
  • Jungle
  • Sport

While some players may love being able to sort slots by these themes, it’s a bit weird and a letdown to focus only on this and completely forgo categories for in-game features.

Customer Support

TypeAvailabilityInfo
Live Chat24/7On-site
E-mail24/7cs@betplays.com
Phone24/7+44(7)949819145
Betplays Casino’s customer support

Deposits

Methods, Limits, and Fees

Deposit MethodFeeMinimum
AstroPay$/€20
Coinspaid*$/€20
Flexepin$/€20
Instant Banking$/€20
InteracC$20
Mastercard$/€20
MiFinity$/€20
Visa$/€20
Betplays Casino’s deposit methods, limits, and fees

*Coinspaid include Bitcoin, Binance Coin, Ethereum, Dash, Dogecoin, Litecoin, Monero, Ripple, Solana, USDT.

Withdrawals

Methods, Limits, and Fees

Deposit MethodFeeMinimum
AstroPay$/€20
Coinspaid*$/€20
Flexepin$/€20
Instant Banking$/€20
InteracC$20
Mastercard$/€20
MiFinity$/€20
Visa$/€20
Betplays Casino’s withdrawal methods, limits, and fees

*Coinspaid include Bitcoin, Binance Coin, Ethereum, Dash, Dogecoin, Litecoin, Monero, Ripple, Solana, USDT.

Note

It’s important to note that only one withdrawal can be made in any 24-hour period and that only one withdrawal request can be pending at a time. This is especially important to note as the withdrawal times at the casino can be quite long.

Additionally, Betplays has a weekly and monthly withdrawal limit of $/€5,000 and $/€50,000 respectively. However, this limit is increased for the casino’s most loyal players.

Withdrawal Times

The withdrawal processing times at Betplays range from up to 24 hours to 5 days which is much longer than the average casino site.

Where many online casino pay within 24 hours, Betplays only guarantees such a timeframe to the most valued players who have received the Platinium VIP status. Such status at other casinos often means instant processing of withdrawals.

KYC Verification

It’s important to note that KYC is mandatory on the first withdrawal request made at Betplays, regardless of the amount withdrawn. This will require you to provide the following documents:

  • Proof of ID (such as passport or driver’s license)
  • Proof of address (such as a utility bill or bank statement)
  • Proof of payment method used to deposit

Currencies Supported

Betplays Casino supports the following currencies for account creation and gameplay:

  • CAD ($)
  • EUR (€)
  • NZD ($)
  • USD ($)

While it’s possible to deposit with cryptocurrencies via coinspaid, any amount deposited will be exchanged to your selected fiat currency.

Accepted and Restricted Countries

Accepted CountriesRestricted Countries
Canada Australia
India United Kingdom
Ireland USA
New Zealand
South Africa
Betplays Casino’s accepted and restricted countries

Gambling License

  • License: Gamin Curacao
  • License Number: #365/JAZ, GLH-OCCHKTW0706052022
  • Verification Seal: Yes

Company Info

Main Company

  • Name: Creative Alliance N.V.
  • Registration Number: N/A
  • Address: Abraham de Veerstraat 9, Willemstad, Curacao

Subsidiary Company

  • Name: CASL Creative Alliance Solutions
  • Registration Number: HE434644
  • Address: 3 Griva Digeni Avenue, Patsalos House, 6030, Larnaca, Cyprus
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