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Betstro Casino Review

Launched in October 2022, Betstro is a lackluster casino site with overwhelmingly negative player reviews. It shines for all of the wrong reasons, including a daily cap on winnings which is an outrageous rule for a casino site to have. Daily and monthly withdrawal limits, along with unhelpful customer support and a game selection that doesn’t live up to expectations don’t make things any better.

World Wide Gambler’s Score

Reputation★★☆☆☆
Game Selection★★★☆☆
Bonus Value★★☆☆☆
Customer Support★★☆☆☆
Betstro’s score for Reputation, Games, Bonuses, and Support

Pros and Cons

PositivesNegatives
New bonus offer every day Daily win cap of $/€5,000
Decent selection of games Daily and monthly withdrawal limit of $/€1,000 and $/€7,000
Reputable MGA license Poor categorization of games
No jackpot games or crash games
No loyalty program
Pros and Cons of Betstro

Welcome Bonus

Betstro offers all new players the option to choose between a matched deposit bonus of up to $/€200 and 200 free spins on their first deposit. While the wagering requirements for the free spins are pretty great, they are quite high for the matched deposit bonus.

Match Bonus
Match %100%
Max Bonus$/€200
Wagering Requirement30x (bonus + deposit)
Max CashoutDeposited amount x15
EligibilityFirst deposit only with a minimum of $/€25
Bonus CodeN/A
Betstro’s match bonus for the first deposit
Free Spins
Free Spins200
Slot MachineThe Dog House
Wagering Requirement35x (on free spin winnings)
Max Cashout$/€100
EligibilityFirst deposit only with a minimum of $/€25
Bonus CodeN/A
Betstro’s free spin bonus for the first deposit

Other Bonuses

While wagering requirements are extremely high for match bonuses (40x bonus + deposit), Betstro does a great job by regularly offering players new casino bonuses to claim. Every day of the week, you can either avail yourself of free spins, a cashback, or a matched deposit bonus. Find all of the details below.

Weekly Casino Boost

Match %50%
Max Bonus$/€100
Wagering Requirement40x (bonus + deposit)

Can’t be wagered on live casino games
Max CashoutDeposited amount x20
EligibilityOnce every Monday and Wednesday

The minimum deposit is $/€30
Bonus CodeN/A
Betstro’s twice-per-week casino bonus

Live Casino Nights

Match %25%
Max Bonus$/€200
Wagering Requirement40x (bonus + deposit)

Only wagering on live casino games apply
Max CashoutDeposited amount x20
EligibilityOnce every Tuesday and Thursday

The minimum deposit is $/€30
Bonus CodeN/A
Betstro’s twice-per-week live casino bonus

Spinning Weekend

Free Spins50
Slot MachineSugar Rush
Wagering Requirement35x (on free spin winnings)
Max Cashout$/€100
EligibilityOnce on Saturday or Sunday

The minimum deposit is $/€25
Bonus CodeN/A
Betstro’s weekend free spin bonus

Weekend Cashback

Every week at Betstro, up to $/€250 can be returned on losses had playing casino games from Friday to Sunday. The casino will return 10% of any losses had the following Monday. However, the minimum cashback is $/€50 so at least $/€500 would have to be lost to be eligible for the cashback.

Loyalty Rewards

Betstro Casino currently offers no loyalty rewards to players.

Reputation

The below reputation scores are a representation of what players on various platforms think of Betstro Casino.

SourceScore
Trustpilot1.7 / 5
Casino Guru2 / 10
AskGamblers1 / 10
Player reputation scores of Betstro

What people are saying about Betstro Casino…

“The company simply doesn’t want to lose money and they will never withdraw your money even after you send them ID, selfie ID, utility bill, bank statement, they even asked me to send them proof to show that my number is mine, after I sent all of this they decided to steal my money with the following reason:

We would like to inform you that your withdrawal has been canceled by the payments department and the amount of 382,94€ has been removed from your account due to the following terms of our Terms & Conditions: 11.1.” – MK, Trustpilot

“You can deposit money, but if you win and you want to withdraw it, a lengthy verification will begin that has no end, and in the end they will write to you that you have violated the terms and only your deposit will be received from all the winnings” – Ján Kubis, Trustpilot

“The KYC process has been made very difficult and long so that you would lose your money back. It lasted 1.5 weeks, they asked for a selfie twice, with the casino’s name written by hand on paper, etc. Small withdrawal limit, 1000e/day and slow processing (2-4 days on a weekday, nothing happens on the weekend). They succeeded in tactics and I lost half of my winnings back.” – DogHouse, Casino Guru

We normally share both positive and negative player reviews to give as nuanced a picture as we can. However, with Betstro, only negative player reviews currently exist. Please also note that Betstro has not made any response to any of the negative reviews.

Game Selection

Game TypeAvailability
Slot Machines 1,800+
Table Games Yes
Live Casino Games 5 Platforms (Authentic Gaming, Evolution, Ezugi, Pragmatic, Swintt)
Crash Games No
Jackpot Games No
Video Poker Yes
Scratchcards Yes
Video Bingo Yes
Virtual Sports Yes
Sports Betting Yes
Betstro’s game selection

The game selection at Betstro Casino is passable even though it is far from what you would expect from a casino site these days as some offer over 8,000 slots and all the different types of games. For instance, Vegaz Casino, Cazimbo, and Run4Win.

Betstro, on the other hand, does not have any crash games or jackpot games at all, which is a big letdown. It also doesn’t sort its games into any categories at all which is quite inconvenient. The search function is your best friend at this casino, but if you don’t know what to search for, well, that’s the problem.

Customer Support

TypeAvailabilityInfo
Live ChatEvery day from 8 am – midnight UTCOn-site
E-mailEvery day from 8 am-midnight UTCsupport@betstro.com
PhoneNot available
Betstro’s customer support

Deposits

Methods, Limits, and Fees

Deposit MethodFeeMinimum
AstroPay$/€25
Bank Transfer$/€20
Flexepin$/€10
Interac$25
Jeton$/€25
Mastercard$/€10
MiFinity$/€25
MuchBetter$/€25
Neosurf$/€15
Neteller$/€25
Noda€20
PaySafeCard$/€15
Payz$/€25
Rapid Transfer$/€25
Skrill$/€25
Visa$/€10
Betstro’s deposit methods, limits, and fees

Withdrawals

Methods, Limits, and Fees

Withdrawal MethodFeeMinimum
AstroPay$/€25
Bank TransferWithin Europe: None
Outside Europe: $20
$/€100
Interac$100
Jeton$/€25
MiFinity$/€25
MuchBetter$/€25
Neteller$/€25
Payz$/€25
Rapid Transfer$/€25
Skrill$/€25
Betstro’s withdrawal methods, limits, and fees

It’s important to note that Betstro has a daily withdrawal limit of $/€1,000, as well as a monthly withdrawal limit of $/€7,000. Players who are considered VIPs may have their limit increase, but there is no guarantee for this.

Currencies Supported

The following account currencies are available at Betstro:

  • AUD ($)
  • CAD ($)
  • Euro (€)
  • NZD ($)
  • USD ($)

Accepted and Restricted Countries

Accepted CountriesRestricted Countries
Australia United Kingdom
Canada USA
India
Ireland
New Zealand
South Africa
Betstro’s accepted and restricted countries

Gambling License

  • License: Malta Gaming Authority
  • License Number: MGA/B2C/233/2013
  • Verification Seal: Yes, verifiable here

Company Info

  • Company Name: L.C.S. LIMITED
  • Registration Number: C-64070
  • Company Address: Office 3, Level 2, Sterling Building Enrico Mizzi Street, TA’ XBIEX XBX 1453, Malta

Other casinos that we have reviewed, operated by the same company as Betstro include:

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