Casinolo Casino was thoroughly reviewed in line with our detailed casino review policy.
Launched in 2024, Casinolo presents a user-friendly platform that shines with a sleek design and an extensive selection of over 12,000 games. The casino offers titles from almost all of the industry’s leading providers, ensuring players have a vast array of options at their fingertips.
However, despite the large game library, it does fall short when it comes to progressive jackpots, offering only a limited selection from Playtech and missing popular networks like Mega Moolah, WowPot, and Red Tiger dailies.
Slot enthusiasts must also know that the RTP (Return to Player) can vary significantly across different providers. For example, while we found NetEnt slots to be set to a maximum RTP of 96%, Gamzix slots were set to just 92% and Hacksaw Gaming slots to 88% – 94%.
The bonuses at Casinolo Casino are decent, with a variety of promotions available, including a weekly free spin bonus, a match bonus, slot tournament, and cashback on live casino play. Additionally, players can earn coins through deposits and wagers to exchange for bonuses in a rewards shop.
However, while the quantity of promotions is good, the bonus value itself isn’t particularly impressive. High wagering requirements of 35x (bonus + deposit) on the casino’s most notable bonuses (welcome offer and weekly reload) make these less appealing than they seem at first glance.
A major downside to Casinolo is its withdrawal limits. New players are restricted to withdrawing only $/€500 per day, and even the highest-tier VIPs are limited to just $/€1,500 daily. This is significantly lower than the industry standard and, to make matters worse, withdrawals can take up to 5 days for approval.
Overall, Casinolo Casino is a decent choice for those looking for a large game selection and frequent promotions. However, the low withdrawal limits, slow processing times, high wagering requirements, and inconsistent RTP across slots may be a deterrent for some players.
Quick Facts
| Overview of Casinolo Casino | |
|---|---|
| Welcome Bonus | Up to $/€500 + 200 free spins |
| Bonus Wagering | Match bonus: 35x (bonus + deposit) Free spins: 40x (amount won) |
| Casino Games | 12,000 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo, virtual sports, sports betting |
| Payment Methods | CashtoCode, Interac, Jeton, Mastercard, MiFinity, Neosurf, Neteller, Paysafecard, Revolut, Skrill, Visa (+9 cryptocurrencies) |
| Withdrawal Times | Up to 5 days |
| Customer Support | E-mail, Chat, 24/7 |
| Mobile App | None |
| Established | 2024 |
| Owner | NovaForge Ltd |
| License | Anjouan Gaming |
World Wide Gambler’s Score
| Reputation & Trust | ★★★☆☆ |
|---|---|
| Game Selection | ★★★★☆ |
| Bonus Value | ★★★☆☆ |
| Customer Support | ★★★★☆ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ Weekend bonus of 50% up to $/€700 | ✖ Daily and monthly withdrawal limits are extremely low |
| ✔ 25% live casino cashback for all players | ✖ Withdrawals can take very long to get approved |
| ✔ 5% – 15% slot cashback for loyal players | ✖ Only a few progressive jackpot slots (by Playtech) |
| ✔ Outstanding live casino experience | ✖ RTP settings in slots vary widely from low to high |
| ✔ Quality website design with easy navigation | ✖ No dedicated category for crash games |
Welcome Bonus
Casinolo’s welcome bonus includes a 100% match bonus of up to $/€500 and 200 free spins on the first deposit.
| First Deposit Bonus | |
|---|---|
| Match Bonus | 100% up to $/€500 |
| Free Spins | 200 (20 per day for 10 days) |
| Type of Bonus | Non-sticky |
| Wagering Requirement | Match bonus: 35x (bonus + deposit) Free spins: 40x (amount won) |
| Time Limit for Wagering | 10 days |
| Max Cashout | None |
| Minimum Deposit | $/€20 |
| Restrictions | Deposits with Neteller and Skrill are excluded |
For players looking to deposit small amounts, the bonus holds decent value thanks to the free spins. These come with a relatively fair 40x wagering requirement on the amount won, which is not too difficult to clear.
However, overall, the welcome bonus is weak compared to most other casinos. The match bonus has very high wagering requirements of 35x (bonus + deposit), which significantly lowers the overall appeal of the offer.
While welcome packages at other casinos can vary widely, it’s common to find bonuses spread across several deposits, sometimes with higher match percentages of 150% to 200%, which are more favorable.
Additionally, lower wagering requirements of around 35x or 40x on the bonus received (rather than on both the bonus and deposit) are not unusual, which also makes those offers more attractive.
There is no maximum cashout limit on Casinolo’s offer though, which is a positive. The bonus is also non-sticky, allowing you to forfeit the bonus and withdraw any winnings made from your deposit should you happen to win big with this. That’s always a positive feature.
Important Bonus Rules
When claiming bonuses at Casinolo, an important aspect to note is that different games contribute at different rates to meeting the wagering requirement.
Here’s a breakdown:
| Type of Game | Contribution Rate |
|---|---|
| Video Slots | 100% |
| Scratch Cards | 100% |
| Live Casino Games | 10% |
| Virtual Table Games | 10% |
| Video Poker | 10% |
| Plinko | 10% |
In addition to the above, it’s important to note the following:
- Crazy Time, Dream Catcher, and Monopoly Live contribute at a higher 50% rate.
- Jackpot slots and bingo games can’t be played with bonus funds.
- Another 1,400 games can’t be played with bonus funds (full list here under 7.10).
- About 25 slots are excluded from contributing to meeting wagering requirements.
- The maximum allowed bet when wagering bonuses is $/€5.
If the maximum allowed bet limit is breached, the casino will likely confiscate any winnings you’ve made when requesting a withdrawal.
Other Bonuses
Casinolo Casino runs a variety of promotions to keep players engaged, with rewards spread throughout the week. While the casino offers numerous opportunities to earn bonuses, the value of some of these promotions may not be as high as they initially seem.
Here’s an overview of the casino’s regular bonus offerings:
- Always: coins for deposits and wagers, exchangeable for bonuses.
- Daily: a crab game with a chance to win 30 free spins or a $/€20 bonus.
- Once per week: 50 free spins with a $/€20 deposit.
- Once per weekend: a 50% bonus up to $/€700 + 50 free spins.
- Weekly: 25% cashback on live casino games (up to $/€200).
- Weekly: challenges that award up to 170 coins, exchangeable for bonuses.
- Weekly: slot tournament with a $/€1,100 prize pool.
At first glance, the bonus variety appears generous. However, the true value of these offers is often reduced due to high wagering requirements and other factors.
Weekend Deposit Bonus
The weekend deposit bonus offers a 50% bonus up to $/€700, but it comes with hefty wagering requirements of 35x (bonus + deposit), which significantly lowers its appeal.
Weekly Challenges
Each week, players can complete 40 challenges on different slots by making 150 spins at a stake of $/€0.3 or more per spin. For each challenge, you earn 3 coins, and completing 20 challenges earns an additional 50 coins. In total, you can earn up to 170 coins per week, which can be exchanged for bonuses.
However, the equivalent value of these coins is only around $/€20 to $/€40 in bonus money, with the bonus requiring a 35x wagering requirement. This means the rewards for these challenges, while fun, are not especially high considering the effort required.
Coins for Deposits and Wagers
You can also earn coins more easily by depositing and wagering at the casino. For every $/€100 wagered, you earn 1 coin, and you’ll get 5% of each deposit in coins. In the casino’s bonus shop, the highest value item is 1300 coins, which can be exchanged for a $/€300 bonus.
To get this bonus, you would need to wager $/€130,000 (without considering coins for deposits), which is roughly equivalent to a 0.2% rakeback. While this is a solid value, the bonus still carries a 35x wagering requirement, which reduces its overall appeal.
Weekly Live Casino Cashback
The live casino cashback is one of the most valuable offers at Casinolo. It provides 25% cashback on live casino games (up to $/€200), and the best part is that it only needs to be wagered once. This makes it a strong offer for players who enjoy live casino games.
Weekly Slot Tournament
Casinolo’s weekly slot tournament offers a $/€1,100 prize pool, but the tournament is designed to favor high rollers. To win, players must wager the most money, and while the prize pool may sound large, first place only earns $/€200, which might not justify the high stakes involved for many players.
Daily Crab Game
The daily crab game offers a chance to win small bonuses. Players can participate by making any deposit, and while the prizes aren’t guaranteed, the rewards could include 20 or 30 free spins, a $/€20 bonus, or $/€10 in wager-free cash.
The game involves steering a claw machine over a video stream, and as anyone who has ever tried a real claw machine knows, winning isn’t easy. So, while the prizes can be fun, they are hard to secure.
Loyalty Rewards
Casinolo offers a 5-level loyalty ladder, with rewards that include weekly cashback on slots, higher withdrawal limits, and personalized offers. While these rewards may seem appealing at first glance, the actual value falls short when compared to other casinos.
The weekly cashback is available only for players at the top 3 loyalty levels, and the cashback percentages are as follows:
| Level | Cashback % | Max Cashback |
|---|---|---|
| 1 | – | – |
| 2 | – | – |
| 3 | 5% | $/€1,000 |
| 4 | 10% | $/€2,000 |
| 5 | 15% | $/€3,000 |
While a 15% cashback on slots isn’t bad, some casinos offer up to 20% to all players regardless of their VIP status. Some casinos also have unlimited cashbacks, while Casinolo caps you at $/€3,000 for the highest loyalty level. This makes the cashback quite disappointing.
Additionally, while the casino mentions “personalized offers” for loyal players, it doesn’t provide any specifics on what these might entail, leaving us uncertain about the actual value of these rewards. This vagueness further diminishes the appeal of the loyalty program.
Another major drawback is the higher withdrawal limits. Even for top-tier loyalty members, the maximum daily withdrawal is set at $/€1,500, with a monthly limit of $/€20,000. These limits are quite low, as many casinos have similar or higher withdrawal caps for all players, not just for VIPs.
Player Reputation
Based on our findings, Casinolo has received limited feedback, with only five reviews posted by players across various platforms. Out of these, three are positive and two are negative.
Positive Reviews:
- Two players mention enjoying the social interaction during live blackjack and praise the professional dealers in the live casino. However, this seems more like a generic comment not specific to Casinolo, which raises concerns about the legitimacy of these reviews.
- On the other hand, the positive reviews also bring up negative aspects of the casino, including slow verification, high wagering requirements on bonuses, and customer support struggling with cryptocurrency queries.
Negative Reviews:
- One player reported poor payouts, claiming that after 15 deposits, they couldn’t make a single withdrawal. They also noted the casino’s lack of responsible gaming tools.
- Another player complained about low RTP and the casino refusing to close their account, despite multiple requests via email and daily inquiries over live chat.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 11,000+ |
| Table Games | ✔ Yes |
| Live Casino Games | ✔ 11 platforms (Betgames, Bombay Live, Evolution Gaming, Ezugi, Live88, Lucky Streak, OnAir, Playtech, Pragmatic Play, Skywind, Stakelogic) |
| Crash Games | ✔ 15+ |
| Jackpot Games | ✔ Few |
| Video Poker | ✔ 15+ |
| Scratch Cards | ✔ 40+ |
| Video Bingo | ✔ 70+ |
| Virtual Sports | ✔ Basket, Cricket, Football, Ice Hockey, Table Tennis |
| Sports Betting | ✔ Yes |
Casinolo offers an impressive selection of over 12,000 games, ensuring a diverse and engaging experience for most types of players. While it isn’t without its flaws, the variety and quality of the game offerings are without a doubt the casino’s strongest suit.
Slot Machines
The slot selection at Casinolo is solid, but not without its limitations. With over 11,000 slot machines available, players have access to a broad range of titles from the industry’s top providers, including renowned studios such as:
- Betsoft
- Big Time Gaming
- ELK Studios
- Evoplay
- Fugaso
- Hacksaw Gaming
- Iron Dog Studios
- Microgaming (Apricot)
- NetEnt
- Nolimit City
- Play’n GO
- Playtech
- Pragmatic Play
- Quickspin
- Red Tiger Gaming
- Relax Gaming
- Thunderkick
- Yggdrasil
However, progressive jackpots are limited, with only Playtech offering these in some of its games. While Playtech’s jackpots have the potential to reach large sums (up to $/€1 million), popular networks such as Mega Moolah, WowPot, Dream Drops, and Jackpot Kings are not available at Casinolo.
In addition, you won’t find any daily, hourly, or other must-drop jackpots in Red Tiger Gaming’s slots even if these slots are featured at the casino. Casinolo has simply not decided to activate them, which some might find disappointing, especially since they’re commonly offered elsewhere.
Another drawback is the lower RTP (Return to Player) setting on some slots. Based on our research, we found that some game studios, such as Gamzix and Hacksaw Gaming, have RTPs set way below their maximum. On the other hand, slots from other studios were set to maximum RTPs.
Here’s a table illustrating some of our findings:
| Game Studio | RTP Range | Casinolo’s RTP |
|---|---|---|
| NetEnt | 90 – 96% | 96% |
| Quickspin | 87 – 96% | 94% |
| Red Tiger Gaming | 91 – 96% | 96% |
| Hacksaw Gaming | 88 – 96% | 88%, 92%, and 94% |
| Play’n GO | 84 – 96% | Not stated |
| Gamzix | 92 – 96% | 92% |
| Nolimit City | 94 – 96% | 94% |
| Pragmatic Play | 94 – 96% | 94% |
Since the RTP can vary widely between Casinolo’s slot machines, it is crucial to check the RTP before you spin because even a difference of 2% can have a huge impact in the long run.
Live Casino Games
One of Casinolo’s standout features is its live casino offering. The casino provides games from the industry’s top three platforms:
- Evolution Gaming
- Playtech
- Pragmatic Play
These studios alone bring a wealth of classic and modern table games, as well as exciting money wheels and game shows. In our opinion, it’s everything you need and more.
However, Casinolo doesn’t stop with the big three. It also features live casino games from several other providers, such as:
- Betgames (known for its live lottery games)
- Ezugi (with unique card games)
- OnAir (offering some interesting roulette and money wheels)
This provides players with a truly diverse and rich live gaming experience.
Categorization and Game Discovery
Casinolo excels in its game categorization. Most games are neatly organized into numerous user-friendly categories, making it easy for players to find what they’re looking for. The exception is crash games.
While these games are available (with popular titles like Aviator, Big Bass Crash, JetX, and Spaceman), they are not grouped into a dedicated category, meaning players need to search to find them.
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| 24/7 | support@casinolo.com | |
| Phone | N/A | – |
We’ve tested Casinolo’s live chat support multiple times to get a good sense of its quality, and here’s what we found:
Initial Impressions: Our first interaction wasn’t great. When we asked about VPN usage, we received a generic, copy-pasted response that didn’t address us or our query individually. We don’t appreciate robotic support like this.
Personalized Assistance: Fortunately, this was a one-time occurrence. In subsequent conversations, we received personalized responses. The agents were friendly and genuinely interested in helping us.
For example, when we inquired about VPN usage again, the agent took the time to go through the casino’s terms and conditions to explain why the casino doesn’t allow such connections.
Accuracy and Knowledge: We did encounter a few instances of inaccurate answers by agents. Some of these were due to misunderstandings, while others seemed to stem from a lack of knowledge on the agent’s part.
However, the agents always acknowledged their mistakes, apologized, and quickly provided the correct information when pointed out.
Politeness and Efficiency: Throughout our interactions, the agents were always polite and professional. They thanked us for our patience during longer wait times and consistently asked if there was anything else they could assist with.
Conclusion: While Casinolo’s support may not be flawless, it’s definitely solid. We haven’t encountered major issues at the casino, but based on our experience, we believe the support team would handle them effectively and efficiently.
Deposits and Withdrawals
Methods, Limits, and Fees
Fiat
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| CashtoCode | ✖ | $/€10 | Not available |
| Interac | ✖ | C$10 | C$10 |
| Jeton | ✖ | $/€10 | $/€10 |
| Mastercard | ✖ | $/€10 | $/€10 |
| MiFinity | ✖ | $/€10 | $/€10 |
| Neosurf | ✖ | $/€10 | Not available |
| Neteller | ✖ | $/€10 | Not available |
| Paysafecard | ✖ | $/€10 | Not available |
| Revolut | ✖ | $/€10 | $/€10 |
| Skrill | ✖ | $/€10 | $/€10 |
| Visa | ✖ | $/€10 | $/€10 |
Crypto
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Bitcoin | ✖ | $/€30 | $/€60 |
| Bitcoin Cash | ✖ | $/€10 | $/€10 |
| Cadano | ✖ | $/€10 | $/€30 |
| Dogecoin | ✖ | $/€10 | $/€10 |
| Ethereum | ✖ | $/€10 | $/€40 |
| Litecoin | ✖ | $/€10 | $/€10 |
| Ripple | ✖ | $/€10 | $/€30 |
| USDC | ✖ | $/€10 | $/€30 |
| USDT | ✖ | $/€10 | $/€30 |
General Withdrawal Limits
Casinolo imposes maximum withdrawal limits that are very restrictive. These include daily and monthly limits which vary depending on your loyalty level as follows:
| Loyalty Level | Daily Withdrawal Limit | Monthly Withdrawal Limit |
|---|---|---|
| 1 | $/€500 | $/€7,000 |
| 2 | $/€500 | $/€10,000 |
| 3 | $/€800 | $/€12,000 |
| 4 | $/€1,000 | $/€15,000 |
| 5 | $/€1,500 | $/€20,000 |
In addition to the daily and monthly limits, there is also a cap on how many active withdrawal requests you can have at one time, which is limited to three.
The withdrawal limits at Casinolo are notably low and could be a major issue, especially for high rollers and players who win big. Even though the limits increase slightly as you progress through loyalty levels, they remain on the lower end compared to industry standards.
For example, if you’re a high roller who deposits $/€1,000 or more in a single transaction, being restricted to a daily withdrawal limit of just $/€1,500 will certainly be frustrating.
To make matters worse, the withdrawal times at the casino are very long (up to 5 days). As a result, it can take a very long time (weeks or even months) and multiple withdrawal requests to cash out a big win.
Many other casinos offer much higher withdrawal limits, making them more attractive alternatives. Daily limits of $/€1,000 and monthly limits of $/€20,000 are quite common for all players, not just VIPs. Some casinos also offer limits as high as $/€50,000 or $/€100,000 per month.
Withdrawal Times
The withdrawal processing times at Casinolo are lengthy, being up to 3 business days. The casino’s payments team only works Monday to Friday, from 6 am to 5 pm UTC. Since no processing takes place during the weekend, it could take up to 5 days for a withdrawal request to be approved.
With many casinos processing withdrawals within 24 hours, this longer wait time may be frustrating, especially considering the casino’s restrictive withdrawal limits.
For example, imagine you’re a new player who wins $/€5,000 and is limited to withdrawing $/€500 per day. Even if you make three requests at once, it may take several days for the first payment to be processed, and the same again for the subsequent withdrawals.
This slow process can quickly become annoying, particularly if you’re used to quicker payouts elsewhere.
Fancy Fast Withdrawals?
Then check out our list of casinos with fast withdrawals, guaranteeing payout approval in 24 hours or less!
Currencies Supported
Casinolo allows deposits and withdrawals with cryptocurrencies, but it does not support them for account creation and gameplay. The casino only accepts fiat currencies, which include, but are not limited to:
- AUD (A$)
- CAD (C$)
- EUR (€)
- NZD (NZ$)
- USD ($)
Note
Only fiat currencies relevant to our target regions are listed above. To see all available ones, please visit the casino.
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ United Kingdom |
| ✔ Canada | ✖ USA |
| ✔ India | |
| ✔ Ireland | |
| ✔ New Zealand | |
| ✔ South Africa |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Anjouan Gaming
- License Number: ALSI-152406028-FI2
- Verification Seal: Yes (check here)
Company Info
- Name: NovaForge Ltd
- Registration Number: N/A
- Address: Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Republic of the Marshall Islands, MH 96960
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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