CasinoLuck was thoroughly reviewed in line with our detailed casino review policy.
Launched in 1999 and currently operated by Aspire Global, CasinoLuck is one of the oldest online casino sites to date. It provides a safe and secure gambling experience, being licensed by renowned regulatory bodies such as the Malta Gaming Authority and the UK Gambling Commission.
While bonus offers are comparatively few, they have great wagering requirements which is one of the highlights of the casino. The game selection is decent and likely to please a majority of players, but with less than 3,000 games, it does fall a bit short when compared to some other gambling sites.
However, the main downside of CasinoLuck is its monthly withdrawal limit of $/€7,000 which applies to all players except for UK ones.
Quick Facts
| Overview of CasinoLuck | |
|---|---|
| Welcome Bonus | Up to $/€/£200 + 210 free spins |
| Bonus Wagering | 35x (bonus) |
| Casino Games | 2,500 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo, virtual sports |
| Payment Methods | AstroPay, CashtoCode, Instant Banking, Mastercard, MuchBetter, Neteller, Paysafecard, Payz, Skrill, Visa |
| Withdrawal Times | Within 6 business days |
| Support | E-mail, Chat, 7 am – 11 pm (UTC) |
| Mobile App | None |
| Established | 1999 |
| Owner | Aspire Global International LTD |
| Licenses | MGA, UKGC, Irish Revenue Commissioners |
World Wide Gambler’s Score
| Reputation & Trust | ★★★★☆ |
|---|---|
| Game Selection | ★★★☆☆ |
| Bonus Value | ★★★★☆ |
| Customer Support | ★★★★★ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ Fair bonus wagering requirements | ✖ Monthly withdrawal limit of $/€7,000 (not for UK) |
| ✔ Good reputation among players | ✖ Few promotional offers |
| ✔ Great customer support service | ✖ No live casino by Playtech or Pragmatic |
| ✔ Decent selection of games | ✖ Withdrawal times can be long |
| ✔ Strong license by MGA and UKGC |
Welcome Bonus
| First Deposit Bonus | |
|---|---|
| Match % | 100% |
| Max Bonus | $/€/£150 |
| Free Spins | 150 |
| Wagering Requirement | 35x (bonus) |
| Max Cashout | Unlimited |
| Eligibility | First deposit only with a minimum of $/€/£20 |
In addition to the first deposit bonus, CasinoLuck also offers the following bonuses on the 2nd and 3rd deposits, which have the same low wagering requirements and unlimited cashout:
- 2nd deposit: 50% bonus up to $/€/£50
- 3rd deposit: 60 free spins in Book of Dead
Important Note
It’s crucial to note two things about bonuses at Casinoluck which are stated in their terms and conditions.
First of all, only one welcome bonus may be claimed across all Aspire Global casinos. This includes over 80 different casino sites.
Secondly, if you have lost your deposited funds and only have bonus funds left to play with, the maximum you are allowed to win from bets made with such funds is $/€/£500.
Other Bonuses
Being one of the downsides with CasinoLuck, the casino doesn’t offer a lot of promotional offers, especially when compared to some operators that offer daily deposit bonuses or ongoing mission and rakeback rewards.
That said, you can expect at least something to claim every week, and in difference to some platforms that only run the same offers over and over, CasinoLuck tends to provide different types of casino bonuses to keep things interesting.
Another positive of CasinoLuck’s bonuses is their fair wagering requirements as, based on our testing, they are almost always set to 35x based on the received bonus amount alone. This is below the industry-average, and a huge difference to some casinos with double the requirements or more.
As of currently writing and updating the review, CasinoLuck is running the following two promotional offers:
- 10 – 50 free spins to be claimed by wagering $/€/£100 – $/€/£1,000 on qualifying games.
- A slot tournament with $/€/£75,000 in prizes, 500 places paid and the winner taking home $/€/£10,000.
Loyalty Rewards
CasinoLuck offers a 7-tier loyalty program that comes with several perks, including faster withdrawal times, higher withdrawal limits, personalized bonus offers, and a monthly cashback for those who reach the three highest levels.
On lower levels, it also includes a number of free spins being credited to accounts every Sunday and a loyalty points to cash exchange system.
In most of CasinoLuck’s games, you earn 1 loyalty point for every $/€/£40 wagered, which can be exchanged into cash at a 15:1 – 35:1 ratio depending on your loyalty status. This is equal to a 0.007% – 0.166% rakeback.
| Level | Point Per $/€/£ | Sunday Spins | Monthly Cashback |
|---|---|---|---|
| 1 | 35 | – | – |
| 2 | 30 | 5 | – |
| 3 | 28 | 10 | – |
| 4 | 25 | 20 | – |
| 5 | 23 | 40 | 5% |
| 6 | 20 | 50 | 10% |
| 7 | 15 | 50 | 15% |
Reputation
The reputation scores listed below represent what players on various platforms think of CasinoLuck based on their reported experience.
| Source | Score |
|---|---|
| Trustpilot | 2.5 / 5 |
| Casino Guru | 7 / 10 |
| AskGamblers | 7 / 10 |
What people are saying about CasinoLuck…
“While unfortunately no cashout for me, I did find this casino to be an enjoyable experience. The welcome bonus is generous, the site easy and smooth to use, and has a great selection of games. Worth a shot at least!” – kohl mctiernan, Caisno Guru
“The site is nice, I like it. Some games take time to load but that ain’t that much of a problem. I’m satisfied, waiting for the documents verification so I can withdraw my wins.” – Jamie Cole, Trustpilot
“The navigation is user-friendly, offering a well-rounded assortment of games and effortless access to desired content. Withdrawals can be made to e-wallets without the necessity of providing identification.
The casino offers unsatisfactory bonuses and promotions, lacks a VIP scheme, and experiences delays in withdrawals. Additionally, their customer support is not available 24/7.” – HabibaShane, AskGamblers
“Average casino, like hundreds of others. I had a slot freeze and I had to wait a very long time for a response from support to solve the problem, apart from that everything seems to be okay.” – Jenna, Casino Guru
CasinoLuck has not made any reply to any of the reviews posted about them.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 2,300+ |
| Table Games | ✔ Via live casino only |
| Live Casino Games | ✔ 3 Platforms (Evolution, Ezugi, Skywind) |
| Crash Games | ✔ Yes |
| Jackpot Games | ✔ 50+ |
| Video Poker | ✔ Yes |
| Scratchcards | ✔ 4+ |
| Video Bingo | ✔ Yes |
| Virtual Sports | ✔ 12+ |
| Sports Betting | ✖ No |
The game selection at CasinoLuck is not necessarily bad, but it also leaves plenty to wish for when compared to many other casino sites that offer up to four times as many games with a much wider variety.
Mainly powered by Evolution Gaming, the live casino experience at CasinoLuck is great as this platform offers a wide range of classic table games, innovative versions of classics, poker games, dice games, money wheels, and game shows.
However, the experience could have been even better if a platform by Playtech and Pragmatic Play was available as well. These studios offer plenty of unique titles and are often supported at other operators, alongside Evolution Gaming.
CasinoLuck has categorized its games pretty well, but not to the extent that it could. For instance, it has a category for scratch cards but only lists four games in it, while not having any category for video poker or crash games, which are arguably a lot more popular games.
Plenty of progressive jackpot games are available via the “jackpot king” network, which is great, but on the downside, no daily jackpot games are available at all.
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 7 am – 11 pm (UTC) | On-site |
| 7 am – 11 pm (UTC) | support@casinoluck.com | |
| Phone | Not available | – |
Customer support at CasinoLuck Casino delivers an excellent overall experience, with service quality that clearly reflects the casino’s strong regulatory standing.
During our testing, we found the support team to be professional, knowledgeable, and genuinely attentive, offering a level of assistance that goes beyond basic expectations.
Getting in touch with an agent was straightforward, and once connected, replies were fast, detailed, and easy to understand. Rather than relying on scripted responses, agents took the time to address our questions thoroughly and with a friendly, reassuring tone.
There was a clear willingness to help, unlike some casino sites we’ve reviewed where the support staff appears to just want the conversation to end as quickly as possible. Agents at CasinoLuck clarified details and ensured we felt confident before closing the chat.
The only notable drawback is the casino’s limited support availability, which runs from 7:00 am to 11:00 pm (UTC). While this covers most of the day for players in that time zone, the operating hours are inconvenient for players in other regions.
That said, when support is available, the quality is outstanding. This level of service is very much in line with what players should expect from a casino holding both MGA and UKGC licenses, where player protection and service standards are taken seriously.
Deposits and Withdrawals
Methods, Limits, and Fees
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| AstroPay | ✖ | $/€/£10 | $/€/£10 |
| CashtoCode | ✖ | $/€/£10 | Not available |
| Instant Banking | ✖ | $/€/£10 | $/€/£10 |
| Mastercard | ✖ | $/€/£10 | Not available |
| MuchBetter | ✖ | $/€/£10 | $/€/£10 |
| Neteller | ✖ | $/€/£10 | $/€/£10 |
| PaySafeCard | ✖ | $/€/£10 | $/€/£10 |
| Payz | ✖ | $/€/£10 | $/€/£10 |
| Skrill | ✖ | $/€/£10 | $/€/£10 |
| Visa | ✖ | $/€/£10 | $/€/£10 |
Note
For players in all other jurisdictions than the UK, CasinoLuck imposes a monthly withdrawal limit of $/€7,000.
Withdrawal Times
The withdrawal times at CasinoLuck can range from instantly to 6 business days at most, according to its website.
Meanwhile, support claims that most withdrawals are processed within 2 business days, which aligns with our own testing.
It’s important to note that no withdrawals are being processed on Saturdays and Sundays.
Once a withdrawal is approved, the time it takes to receive the money depends on the payment methods used to cash out.
This is what CasinoLuck mentions on its website:
| Payment Method | Processing Time |
|---|---|
| Debit Card | Instant – 6 days |
| Wire Transfer | 2 – 6 days |
| Neteller / Skrill / MuchBetter | Instant – 2 days |
| Instant Banking | Instant – 4 days |
| AstroPay / Payz | Instant – 4 days |
If fast payouts are a priority, you may want to compare CasinoLuck with other platforms known for consistently quick processing. We maintain a regularly updated list of fast withdrawal casinos that typically approve cashouts within hours rather than days.
Currencies Supported
The following account currencies are available at CasinoLuck:
- AUD (A$)
- CAD (C$)
- Euro (€)
- GBP (£)
- USD ($)
Note
Only fiat currencies relevant to our target regions are listed above. To see all available ones, please visit the casino.
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ USA |
| ✔ Canada | |
| ✔ India | |
| ✔ Ireland | |
| ✔ New Zealand | |
| ✔ South Africa | |
| ✔ United Kingdom |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
| License | License Number | Verification Seal |
|---|---|---|
| UK Gambling Commission | 39483 | Yes |
| Malta Gaming Authority | MGA/CRP/148/2007 | Yes |
| Irish Revenue Commissioners | 1014834 | Yes |
Company Info
- Name: Aspire Global International LTD
- Registration Number: C42296
- Address: 135, High Street, Sliema SLM 1548, Malta
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
Browse All Casino Reviews