Cazimbo was thoroughly reviewed in line with our detailed casino review policy.
Established in 2021, Cazimbo is a visually appealing casino that at first glance appears to be of high quality. However, it has several disappointing features, one of which is a monthly withdrawal limit of just $/€7,000 for new players.
With wagering requirements higher than many casino sites and promotional offers that tend to have relatively low bonus amounts (the exception being the welcome offer), the casino also falls short on bonuses.
Additionally, customer support, although available 24/7, hasn’t entirely lived up to our expectations when tested.
Quick Facts
| Overview of Cazimbo Casino | |
|---|---|
| Welcome Bonus | Up to $/€500 + 200 free spins |
| Bonus Wagering | 35x (bonus + deposit) |
| Casino Games | 9,000 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo, virtual sports, sports betting |
| Payment Methods | AstroPay, CashtoCode, Cryptocurrencies, Interac, Jeton, Mastercard, MiFinity, MuchBetter, Neosurf, Neteller, Paysafecard, Payz, Skrill, Visa (+6 more) |
| Withdrawal Times | Within 3 business days |
| Support | E-mail, Chat, 24/7 |
| Mobile App | None |
| Established | 2021 |
| Owner | NovaForge Ltd |
| License | Anjouan Gaming |
World Wide Gambler’s Score
| Reputation & Trust | ★★★☆☆ |
|---|---|
| Game Selection | ★★★★★ |
| Bonus Value | ★★☆☆☆ |
| Customer Support | ★★★☆☆ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ Attractive and structured website design | ✖ Comparitively poor value of the loyalty program |
| ✔ Fun loyalty program with a shop | ✖ High wagering requirement on the welcome bonus |
| ✔ Weekly challenges to complete | ✖ Monthly withdrawal limit of $/€7,000 – $/€20,000 |
| ✔ Superb selection of games |
Welcome Bonus
All new players at Cazimbo can avail of a 100% bonus of up to $/€500 and 200 free spins on the first deposit.
| First Deposit Bonus | |
|---|---|
| Match % | 100% |
| Max Bonus | $/€500 |
| Free Spins | 200 (20 per day for 10 days) |
| Wagering Requirement | 35x (bonus + deposit) Free spins: 40x |
| Max Cashout | Unlimited |
| Eligibility | First deposit only with a minimum of $/€20 Deposits with Skrill and Neteller are not eligible |
| Bonus Code | N/A |
Ongoing Promotions
In addition to the welcome offer, Cazimbo runs weekly challenges and tournaments for players to take on, as well as a weekly live casino cashback for all players and a VIP-exclusive cashback for slots.
Weekly Live Casino Cashback
Cazimbo offers a 25% live casino cashback every week, up to $/€200. All players who have lost money playing live casino games from Monday to Sunday can claim this cashback by requesting it via the casino’s live chat support (done the following Monday).
The wagering requirement of the cashback is only 1x.
Weekly VIP Cashback
In addition to the live casino cashback, players who have reached VIP levels 3, 4, and 5 are eligible for a weekly cashback on slot machines and other games in the casino category (not live casino games) as follows:
- VIP 3: 5% up to $/€1,000
- VIP 4: 10% up to $/€2,000
- VIP 5: 15% up to $/€3,000
This cashback must also be requested via live chat every Monday and the wagering requirement is also 1x.
Weekly Challenges
Cazimbo offers weekly challenges where you have the opportunity to collect up to 100 loyalty coins worth $/€7.5 every week.
These challenges are generally simple and often come down to making a certain number of spins on certain slot machines.
Tournaments
You will regularly find casino tournaments running at Cazimbo, often several ones at the same time.
Prize pools range from smaller ones with 2,500 loyalty coins valued at $/€180 to more substantial ones with $/€30,000 in cash.
With some tournaments, you score a point for every $/€1 wagered on qualifying games. With others, it is the win in relation to the bet that determines the score. For instance, a $/€10 win on a $/€2 bet would reward 5 points.
Loyalty Rewards
Caimzbo offers a fun loyalty reward program where you earn loyalty coins for various actions. These coins can be spent in a shop and exchanged for bonus money, free spins, or free bets for sports. There are four ways to earn loyalty coins:
- With each deposit, you earn 5% of the deposited amount as loyalty coins.
- For every $/€1 wagered on games, you get 1 loyalty coin.
- Completing weekly challenges.
- As a prize from casino tournaments.
You can exchange 100 coins for a $/€5 casino bonus, 20 free spins, or a $/€10 free bet. However, the best exchange value for casino is trading 400 coins for a $/€30 bonus.
In addition to the above, Cazimbo also offers a 5-step VIP ladder with the following rewards:
| VIP Level | Monthly Withdrawal Limit | Weekly Casino Cashback |
|---|---|---|
| 1 | $/€7,000 | – |
| 2 | $/€10,000 | – |
| 3 | $/€12,000 | 5% |
| 4 | $/€15,000 | 10% |
| 5 | $/€20,000 | 15% |
While fun and a bit different, the overall value of the loyalty program is a bit disappointing compared to many other casino sites.
Reputation
The reputation scores below are a representation of what players on various platforms think of Cazimbo Casino.
| Source | Score |
|---|---|
| Trustpilot | 3.5 / 5 |
| Casino Guru | 6.6 / 10 |
| AskGamblers | N/A |
What people are saying about Cazimbo Casino…
“I can’t comprehend those few negative comments to be honest. I made €750,00 Deposits in total and won €2000 yesterday. I paid with Skrill and got my first €500 today (after 24 Hours). I needed no verification and the support is friendly and fast as well. The Limit is ok and they are way more competent compared to a lot of other casinos. I will stay here if this behavior and speed continues.” – Andreas Harti, Trustpilot
“I played here many times now, cashed out a few times as well, never had a problem at all, and once verified my cashouts were literally within an hour or so. would fully recommend this one” – Allan Romphf, Casino Guru
“Customer service not responding. I’ve been trying to close my account there for many days because everything seems very dubious. No reaction. Responsible gaming attitudes do not exist” – Nick2022, Casino Guru
Cazimbo has not made any response to the negative player reviews.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 8,000+ |
| Table Games | ✔ Yes |
| Live Casino Games | ✔ 8 Platforms (Evolution, Playtech, Pragmatic, Creedroomz, Swintt, Bombay Live, OnAir, Ezugi) |
| Crash Games | ✔ 10+ |
| Jackpot Games | ✔ Yes |
| Video Poker | ✔ Yes |
| Scratchcards | ✔ 48+ |
| Video Bingo | ✔ Yes |
| Virtual Sports | ✔ Yes |
| Sports Betting | ✔ Yes |
With over 9,000 casino games supplied by over 110 different game developers, only great things can be said about Cazimbo’s selection of games. It is wide, varied, and absolutely massive.
All of the best platforms for live casino games are available and a ton of jackpot games can be played, including daily jackpot slots by Red Tiger Gaming. For those who love crash games, Aviator, JetX, and several others are there to scratch the itch.
The only thing we could wish for would be more game categories as you can never have too many of these, and especially one for bonus buy slots would be nice. But overall, Cazimbo has done an amazing job with its games.
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| 24/7 | support@cazimbo.com | |
| Phone | Not available | – |
Customer support at Cazimbo Casino delivers a serviceable but unremarkable experience. During our testing, all of our questions were eventually answered, and we didn’t encounter misinformation or ignored requests. From a purely functional standpoint, support does its job.
That said, the overall interaction felt noticeably robotic and impersonal. Replies were short, highly standardized, and lacked the warmth or proactive engagement seen at casinos where agents take extra steps to ensure players feel supported.
While answers were technically correct, they often felt copy-pasted, with little effort to expand on details or anticipate follow-up concerns.
In short, Cazimbo’s support isn’t problematic, but it also doesn’t stand out in a positive way. Players who value friendly, conversational assistance may find the experience underwhelming, as there’s clear room for improvement when it comes to responsiveness, tone, and overall helpfulness.
Deposits and Withdrawals
Methods, Limits, and Fees
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| AstroPay | ✖ | $/€10 | $/€10 |
| Bank Transfer | ✖ | Not available | $/€10 |
| CashtoCode | ✖ | $/€10 | Not available |
| Cryptocurrencies | ✖ | $/€10 | $/€10 |
| Flexepin | ✖ | $/€10 | Not available |
| Interac | ✖ | C$10 | C$10 |
| Jeton | ✖ | $/€10 | $/€10 |
| Mastercard | ✖ | $/€10 | $/€10 |
| MiFinity | ✖ | $/€10 | $/€10 |
| MuchBetter | ✖ | $/€10 | $/€10 |
| Neosurf | ✖ | $/€10 | Not available |
| Neteller | ✖ | $/€10 | $/€10 |
| PaySafeCard | ✖ | $/€10 | Not available |
| Paytm | ✖ | $/€10 | $/€10 |
| Payz | ✖ | $/€10 | $/€10 |
| Rapid Transfer | ✖ | $/€10 | $/€10 |
| Skrill | ✖ | $/€10 | $/€10 |
| Sticpay | ✖ | $/€10 | $/€10 |
| UPI | ✖ | $/€10 | Not available |
| Visa | ✖ | $/€10 | $/€10 |
It’s important to note that Cazimbo has a monthly withdrawal limit ranging from $/€7,000 – $/€20,000 depending on the player’s VIP level.
Withdrawal Times
According to the casino, withdrawals at Cazimbo can take up to 3 business days to be processed, with weekends excluded.
In practice, this means that depending on when a withdrawal request is submitted, the total waiting time could stretch to as long as five days. For example, withdrawals requested late in the week may not begin processing until the following Monday.
While this timeframe isn’t uncommon among online casinos, it does place Cazimbo behind many platforms that prioritize faster payouts.
Players who value speed and predictable withdrawal approvals may want to explore alternatives listed on our dedicated page for fast withdrawal casinos, which highlights operators that consistently process withdrawals within 24 hours or less.
Currencies Supported
The following account currencies are available at Cazimbo:
- AUD (A$)
- CAD (C$)
- EUR (€)
- INR (₹)
- NZD (NZ$)
- USD ($)
- ZAR (R)
Note
Only fiat currencies relevant to our target regions are listed above. To see all available ones, please visit the casino.
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ United Kingdom |
| ✔ Canada | ✖ USA |
| ✔ India | |
| ✔ Ireland | |
| ✔ New Zealand | |
| ✔ South Africa |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Anjouan Gaming
- License Number: ALSI-152406028-FI2
- Verification Seal: Yes (check here)
Company Info
- Name: NovaForge Ltd
- Registration Number: N/A
- Address: Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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