Chipstars was thoroughly reviewed in line with our detailed casino review policy.
Launched in 2021, Chipstars has established itself as a highly reliable online casino with impeccable customer service. It has a great reputation among players and is often praised for its care for them and its efficient answers to questions and problems.
Chipstars also stands out for its unusually large welcome package that is different from most casinos as the bonus never expires from your account even if you withdraw winnings and is progressively released as you play. On the flip side, it comes with higher-than-average wagering requirements.
What’s more to like is a huge game selection of over 10,500 slots, 12 quality platforms for live casino games, over 20 crash games, and more. The casino is also well designed with clear information about its bonuses, verification processes, and cashout policies.
Chipstars is also high roller friendly with withdrawal limits that are much higher than the norm, being $/€5,000 daily. Other positives include payouts that are normally processed within hours and a 0.05% instant rakeback on all wagers.
Quick Facts
| Overview of Chipstars Casino | |
|---|---|
| Welcome Bonus | Up to $/€36,460 |
| Bonus Wagering | 200x (bonus) |
| Casino Games | 11,500 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo, virtual sports, sports betting |
| Payment Methods | AstroPay, Crypto, Interac, Jeton, Mastercard, MiFinity, Neteller, Paysafecard, Perfect Money, Skrill, Visa |
| Withdrawal Times | Within 24 hours |
| Support | E-mail, Chat, 24/7 |
| Mobile App | None |
| Established | 2021 |
| Owner | Games & More B.V. |
| License | Curaçao Gaming Authority |
World Wide Gambler’s Score
| Reputation & Trust | ★★★★★ |
|---|---|
| Game Selection | ★★★★★ |
| Bonus Value | ★★★☆☆ |
| Customer Support | ★★★★★ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ VPN connections are tolerated | ✖ Some slots run on a lower RTP setting than their maximum |
| ✔ Well designed site with clear information | ✖ Crash games aren’t categorized (must search to find) |
| ✔ Overwhelmingly positive player reviews | ✖ Jackpot games aren’t categorized (must search to find) |
| ✔ Never-expiring welcome bonus | |
| ✔ Superb problem resolution via support | |
| ✔ Huge and top-notch game selection | |
| ✔ Rakeback on every bet | |
| ✔ Weekly, uncapped cashback |
Welcome Bonus
Chipstars offers a matched deposit welcome package across the first four deposits, with total potential bonus value reaching up to $/€36,460. While the wagering requirements are high, the bonuses include several structural features that reduce risk compared to standard deposit offers.
For example, the bonuses do not expire and are not voided by withdrawals. Players can deposit and withdraw freely without losing active bonuses, and there is no maximum betting limit while wagering bonus funds.
In addition, bonus funds are gradually converted into real cash at a rate of $1 per $200 wagered, rather than being locked until the full wagering requirement is completed.
| New-Player Deposit Bonuses | |
|---|---|
| First Deposit | 100%, 150%, or 200% up to $/€1,800 |
| Second Deposit | 100%, 150%, or 210% up to $/€4,410 |
| Third Deposit | 100%, 150%, or 220% up to $/€9,460 |
| Fourth Deposit | 100%, 150%, or 270% up to $/€20,790 |
| Wagering Requirement | 200x (bonus) |
| Time Limit for Wagering | Unlimited |
| Max Cashout | Unlimited |
| Minimum Deposit: | $/€20, $/€100, or $/€400 |
| Bonus Code | N/A |
The bonus is basically a 0.5% rakeback on bets, which is comparatively solid for slot play. However, all games contribute 100% towards wagering, making the offer very generous for high-RTP games, such as live blackjack and video poker where casinos rarely offer rakeback equivalents as high as 0.5%.
Note
Whether you receive a 100%, 150%, or 200% match on your deposits depends on the deposited amount.
For each stage, a minimum of $/€20, $/€100, and $/€400 is required.
No Deposit Bonuses
Chipstars does not currently offer a no-deposit bonus. A previously available sign-up offer through selected partners has expired, and at the time of writing, there are no active promotions that allow players to claim bonus funds or free spins without making a deposit.
If you are looking for active offers that can be claimed without making a deposit, you can explore our page covering no deposit casino bonuses for Australia. While that page focuses on Australian players, some offers may also be available in other regions.
Wagering Contributions
When wagering the welcome package and other casino bonuses at Chipstars, all games normally contribute by 100%.
This is unlike most casino sites where games other than slot machines normally only contribute by 0% – 20%.
| Wagering Contributions | |
|---|---|
| Slots | 100% |
| Roulette (virtual) | 100% |
| Blackjack (virtual) | 100% |
| Live Casino Games | 100% |
| Video Poker | 100% |
Other Bonuses
In addition to the welcome package, Chipstars offers a weekly cashback and instant rakeback on all bets.
Weekly Cashback
Chipstar’s weekly cashback is available for all players. It is 10% on losses from Monday – Sunday, including losses from both casino games and sports bets.
There is no upper limit to the cashback amount but regardless of how much you lose, you will get 10% back.
There is also no wagering required to cash out the received cashback, making it quite valuable.
Instant Rakeback
With every bet placed at Chipstars, be it a slot wager, live casino wager, or sports bet, you will get 0.05% of the amount added to your account as extra cash.
In other words, for every $/€2,000 wagered, $/€1 will be credited to your account.
Unlike the cashback, this money is awarded to you whether you win or lose.
Loyalty Rewards
Chipstars doesn’t have a specified loyalty ladder that you’ll climb when placing bets.
However, it does offer certain rewards to its most loyal players, including:
- Exclusive deposit bonuses.
- Increased weekly cashback of up to 25%.
- Higher withdrawal limits.
- Personal account manager via WhatsApp/Telegram.
Reputation
The reputation scores listed below represent what players on various platforms think of Chipstars based on their reported experience.
| Source | Score |
|---|---|
| Trustpilot | 4.3 / 5 |
| Casino Guru | 8.3 / 10 |
| AskGamblers | 6.8 / 10 |
| LCB | 3.7 / 5 |
Summary of Player Reviews
Chipstars Casino has received over 200 player reviews, with the majority being positive, highlighting the casino’s overall high quality.
The positive feedback frequently praises Chipstars’ customer support, which is described as fast, friendly, and efficient in resolving queries. This consistent mention of excellent service is a strong indicator of the casino’s commitment to player satisfaction.
Players also commonly highlight fast withdrawal times and a diverse game selection as key strengths of the platform.
While the majority of reviews are positive, there are some negative comments, though these are fewer in number. These complaints vary in nature, with some appearing to be valid concerns, while others seem less substantiated.
One worrying complaint is about a player being treated differently based on his wins and losses. According to this player, withdrawals were fast, and bonuses were offered while he was losing, but when he started winning, his cashouts were delayed, and bonus offers ceased.
Another concern revolves around responsible gambling practices. One player reported asking for their account to be closed due to signs of problem gambling, and while it was, the casino reached out to him some time after with a bonus offer, encouraging further play.
Other negative reviews seem less concerning, such as a complaint about the casino’s payout rates. We find this to be ungrounded as the RTP for most of Chipstars’s games falls within the standard range of 94% – 96%.
Another player mentioned slow withdrawals, even though their funds were processed within three hours, and a few accounts were blocked, likely due to breaches of the casino’s terms and conditions.
It’s worth noting that Chipstars has consistently responded to most reviews, which speaks towards its professionalism and genuine effort to address player concerns. Their responses are thoughtful and not just generic, showing that they truly care about both their players and their reputation.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 10,500+ |
| Table Games | ✔ 200+ |
| Live Casino Games | ✔ 12 platforms (7Mojos, Asia Live Gaming, Atmosfera, Evolution, Ezugi, Iconic21, Live88, Live Solutions, Lucky Streak, Playtech, Pragmatic, Winfinity) |
| Crash Games | ✔ 20+ |
| Jackpot Games | ✔ Yes |
| Video Poker | ✔ Yes |
| Scratchcards | ✔ 55+ |
| Video Bingo | ✔ 60+ |
| Virtual Sports | ✔ 39+ |
| Sports Betting | ✔ Yes |
Chipstars Casino offers a comprehensive game selection with only a few minor downsides, one of these being its user interface which could benefit from more game categories.
As an example, there is no category for crash games, and while there is one for jackpot games, this does not only include progressive jackpots but also a ton of normal ones, making it more difficult to find the right game than it should be.
Another downside is that some of Chipstars’s slot machines aren’t running on the highest RTP. While many are, some are set to the second-highest, often offering an RTP of 94% instead of 96%. This has become a common phenomenon among online casinos.
Other than this though, we can only praise Chipstars for its game selection as it offers a huge number of games from over 120 game studios, including all of the most renowned ones. The slot experience is phenomenal, and the live casino experience is just as fantastic.
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| 24/7 | support@chipstars.bet | |
| Phone | Not available | – |
Having interacted with Chipstars’s customer support on several occasions, we can only agree with the praises players have commonly left about it on various review platforms. It is, in our opinion, flawless.
Using the live chat on the website, you instantly get connected to an agent who greets you in a friendly manner and appears to be genuinely happy to assist. Replies are fast and as far as we can tell, agents know their casino very well.
All our queries have been resolved quickly and effortlessly.
Deposits and Withdrawals
Methods, Limits, and Fees
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| AstroPay | ✖ | $/€10 | $/€10 |
| Cryptocurrencies | ✖ | $/€10 | $/€10 |
| Interac | ✖ | C$13 | C$13 |
| Jeton | ✖ | $/€10 | $/€10 |
| Mastercard | ✖ | $/€10 | $/€10 |
| MiFinity | ✖ | $/€10 | $/€10 |
| Neteller | ✖ | $/€10 | $/€10 |
| Paysafecard | ✖ | $/€10 | $/€10 |
| Perfect Money | ✖ | $/€10 | Not available |
| Skrill | ✖ | $/€10 | $/€10 |
| Visa | ✖ | $/€10 | $/€10 |
General Withdrawal Limits
While Chipstars Casino’s withdrawal limits are much higher than the average casino site, it is important to note that it does impose daily, weekly, and monthly limits as follows:
- Daily: $/€5,000
- Weekly: $/€25,000
- Monthly: $/€100,000
However, it should be mentioned that loyal players who regularly make big deposits are likely to have these limits increased.
Withdrawal Times
The withdrawal times at Chipstars generally range from an hour to up to 24 hours at most.
This aligns with our own experience, as well as feedback from other players who have shared similar withdrawal times.
Chipstars’s website and customer support confirm that withdrawals can take up to 24 hours, though they rarely exceed this timeframe.
One of the casino’s managers also told us that the vast majority of withdrawals are approved within just an hour.
Discover More Casinos With Fast WithdrawalsCurrencies Supported
The following account currencies are available at Chipstars:
- AUD (A$)
- CAD (C$)
- EUR (€)
- GBP (£)
- INR (₹)
- NDZ (NZ$)
- USD ($)
Note
Only fiat currencies relevant to our target regions are listed above. To see all available ones, please visit the casino.
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ USA |
| ✔ Canada | |
| ✔ India | |
| ✔ Ireland | |
| ✔ New Zealand | |
| ✔ South Africa | |
| ✔ United Kingdom |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Curaçao Gaming Authority
- License Number: OGL/2023/121/0086
- Verification Seal: Yes
Company Info
Main Company
- Name: Games & More B.V.
- Registration Number: 149948
- Address: Klipstraat 13, Curaçao
Subsidiary Company
- Name: Power Gaming Ltd.
- Registration Number: C77981
- Address: 64 Excalibur, B.Bontandini Street Malta
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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