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Chipstars Casino Review

Launched in 2021, Chipstars has made itself a name as a highly reliable online casino with impeccable customer service. It has a great reputation among players, often being praised for how it cares about its players and efficiently answers questions and solves problems.

Chipstars also stands out for its huge welcome package that is different from most other casinos as the bonus will never expire from your account. On the flip side, this is balanced out by higher-than-average wagering requirements.

What’s more to like is a huge game selection of over 7,500 slots, 9 platforms for live casino games, over 20 crash games, and more. The casino is also well designed with very clear information about its bonuses, verification processes, and cashout policies. It emits a sense of high quality.

World Wide Gambler’s Score

Reputation★★★★★
Game Selection★★★★☆
Bonus Value★★★★☆
Customer Support★★★★★
Chipstar’s score for Reputation, Games, Bonuses, and Support

Pros and Cons

PositivesNegatives
Well designed site with clear information Weekly withdrawal limit of $/€7,000
Overwhelmingly positive player reviews Monthly withdrawal limit of $/€15,000
Never-expiring welcome bonus Crash games aren’t categorized (must search to find)
Superb problem resolution via support Jackpot games aren’t categorized (must search to find)
Huge and top-notch game selection No live casino by Playtech
Rakeback on each bet
Pros and Cons of Chipstars

Welcome Bonus

New players at Chipstars can claim a matched deposit bonus on their first four deposits, up to a total of a massive $/€36,460. While the wagering requirements for the bonuses are very high, they have other favorable conditions that make them quite valuable.

For starters, the bonuses never expire and they are not affected by withdrawals. You can deposit and withdraw as much as you like and the bonuses will stay active. There is also no max betting rule to the bonuses, which means that you can bet any amount in any game without breaking any rules.

Additionally, the bonus money is turned into real cash as you play. You don’t have to fulfill the entire wagering requirement to unlock the full amount which is usually the case, but small amounts will be constantly unlocked as you gamble.

First Deposit Bonus
Match %100%, 150%, or 200%
Max Bonus$/€1,800
Wagering Requirement200x (bonus)
Time Limit for WageringUnlimited
Max CashoutUnlimited
Minimum Deposit:$/€20, $/€100, or $/€400
EligibilityFirst deposit only
Bonus CodeN/A
Chipstar’s first deposit bonus

Whether you receive a 100%, 150%, or 200% match on your first deposit depends on the deposited amount. For each stage, a minimum of $/€20, $/€100, and $/€400 is required.

Wagering Contributions
Slots100%
Roulette (virtual)100%
Blackjack (virtual)100%
Live Casino Games100%
Video Poker100%
Standard wagering contributions at Chipstars

The second, third, and fourth deposit bonuses at Chipstars are as follows:

  • 2nd deposit: 100%, 150%, or 210% bonus up to $/€4,410
  • 3rd deposit: 100%, 150%, or 220% bonus up to $/€9,460
  • 4th deposit: 100%, 150%, or 270% bonus up to $/€20,790

Other Bonuses

In addition to the welcome package, Chipstars offers a weekly cashback and instant rakeback on all bets.

Weekly Cashback

The cashback is 10% on losses made from Monday – Sunday and includes all casino games and sports bets. There is no upper limit to the cashback amount but regardless of how much you lose, you will get 10% back. There is also no wagering required to cash out the received cashback.

Instant Rakeback

With every bet placed at Chipstars, be it a slot wager, live casino wager, or sports bet, you will receive 0.005% back. In other words, for every $/€2,000 wagered, $/€1 will be credited to your account. Unlike the cashback, this money is awarded whether you win or lose.

Loyalty Rewards

Chipstars doesn’t have a specified loyalty ladder that you’ll climb for placing bets. However, it does offer certain rewards to its most loyal players, including:

  • Exclusive deposit bonuses
  • Increased weekly cashback of up to 25%
  • Higher withdrawal limits
  • Personal account manager via WhatsApp/Telegram

Reputation

The below reputation scores are a representation of what players on various platforms think of Chipstars.

SourceScore
Trustpilot4.6 / 5
Casino Guru8.1 / 10
AskGamblers8.9 / 10
Player reputation scores of Chipstars

What people are saying about Chipstars Casino…

“I’ve just recently started playing at this casino and so far it’s been a great experience. Plenty of games/provides to choose from. The customer service is really good. Every question I’ve asked has been resolved straight away.

Just had my first withdrawal using the new bank method. Funds were in my bank pretty much instantly! I look forward to playing here again :)” – DaveRL, Trustpilot

“One of the very first casinos I signed up with and it has made much commendable improvements since then. It’s always more fun and comfortable playing at a place you know you can trust and I think Chipstars has that part quite nicely done.

Cashouts have been quite fast for me, and the live chat support agents are efficient and usually deliver. The bonuses might not be the most attractive ones around though.” – Salt, Trustpilot

“Very good casino with awesome customer service. I first had a problem with verifying my account and customer service solved it in a minute. Later there was an issue with a table and when I contacted support about this they pretty much solved it in an instant as well.

On top of all that, they offer a lot of good blackjack games, more than most sites. Only got good things to say about this site.” – Arvid Arrué, Trustpilot

“Very fast and fair issue resolving. I’m glad that there still are casinos that want to act morally right and care about customers. For the experience I have had, I would definitely recommend this casino.” – Anonymized275, Casino Guru

We tried to find negative reviews to post and while there are a few (few being the keyword), we didn’t find that any of them had any real substance that would make it fair to showcase them. It is evident to us that Chipstars has an amazing reputation, much of which seems to be thanks to its customer support that resolves issues quickly.

It should also be mentioned that Chipstars has replied to all negative reviews (as well as many positive ones), which shows a great deal of professionalism. They are not just posting some nonsense copy and paste, but they are thoroughly explaining matters in a way that shows that they truly care about their players and their reputation.

Game Selection

Game TypeAvailability
Slot Machines 7,500+
Table Games 200+
Live Casino Games 9 platforms (Evolution, Pragmatic, OnAir, Betgames, Ezugi, Amusenet, Asia Gaming, Real Dealer Studios, Vivo Gaming)
Crash Games 20+
Jackpot Games Yes
Video Poker Yes
Scratchcards 55+
Video Bingo 60+
Virtual Sports 39+
Sports Betting Yes
Chipstar’s game selection

Customer Support

TypeAvailabilityInfo
Live Chat24/7On-site
E-mail24/7support@chipstars.bet
PhoneNot available
Chipstar’s customer support

Deposits

Methods, Limits, and Fees

Deposit MethodFeeMinimum
AstroPay$/€10
Cryptocurrencies$/€10
Interac$13 CAD
Jeton$/€10
Mastercard$/€10
MiFinity$/€10
Neteller$/€10
Paysafecard$/€10
Perfect Money$/€10
Skrill$/€10
Visa$/€10
Chipstar’s deposit methods, limits, and fees

Withdrawals

Methods, Limits, and Fees

Withdrawal MethodFeeMinimum
AstroPay$/€10
Cryptocurrencies$/€10
Interac$13 CAD
Jeton$/€10
Mastercard$/€10
MiFinity$/€10
Neteller$/€10
Paysafecard$/€10
Skrill$/€10
Visa$/€10
Chipstar’s withdrawal methods, limits, and fees

It’s important to note that Chipstars has a weekly and monthly withdrawal limit of $/€6,000 and $/€15,000 respectively.

Withdrawal Times

The withdrawal times at Chipstars can range from a few hours up to several days. However, for the most part, you can expect to have your withdrawal request handled within 24 hours. This is not only our experience but also what the casino states and what other players seem to have been experiencing judging from available reviews.

Two things should be noted though. First of all, withdrawals are only processed between 9 am – 6 pm CET. Secondly, withdrawals made via bank or card are not processed during the weekend (only e-wallets and crypto withdrawals are). So, depending on when you make your withdrawal request, the processing time can vary.

Currencies Supported

The following account currencies are available at Chipstars:

  • CAD ($)
  • EUR (€)
  • GBP (£)
  • INR (₹)
  • USD ($)

Accepted and Restricted Countries

Accepted CountriesRestricted Countries
Australia USA
Canada
India
Ireland
New Zealand
South Africa
United Kingdom
Chipstar’s accepted and restricted countries

Gambling License

  • License: Curacao eGaming
  • License Number: #1668/JAZ
  • Verification Seal: Yes

Company Info

Main Company

  • Name: Games & More B.V.
  • Registration Number: 149948
  • Address: Klipstraat 13, Curaçao

Subsidiary Company

  • Name: Power Gaming Ltd.
  • Registration Number: C77981
  • Address: 64 Excalibur, B.Bontandini Street Malta
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