Fair Go Casino was thoroughly reviewed in line with our detailed casino review policy.
Launched in 2017, Fair Go Casino is an Australian-centric platform that, while accepting players from most parts of the world, exclusively supports the Australian Dollar for gameplay and displays all bonuses in this local currency.
The casino stands out for its extensive selection of promotions, which include generous deposit bonuses with high match percentages, weekly lottery draws, easy-to-win opt-in jackpots, and occasional no-deposit offers.
In addition, the big highlights are a 25% – 40% cashback on every lost deposit with no upper cap, and regular tournaments that are different from the norm. Some of these are free and come with huge prize pools of A$8,000 or even up to $A20,000.
While Fair Go’s game selection of 300 titles is minuscule compared to most casinos, it provides a solid base of quality pokies, jackpot games, a live casino platform with Baccarat, Blackjack, and Roulette, as well as a few crash games and video pokers.
Its limited game library is its biggest downside, though some players may also be put off by comparatively long withdrawal times of up to 3 business days (excluding weekends) and a weekly withdrawal limit of A$7,500.
On a positive note, the casino is well taken care of. The website is visually appealing and easy to navigate, and a well-designed magazine is released from time to time, highlighting new game releases, big winners, exclusive bonus codes, and more.
Based on our testing, Fair Go Casino’s customer support is exceptional and available on both live chat and phone, which further speaks to the high quality of the casino. However, it’s important to note that the casino does not hold a verifiable gambling license.
Quick Facts
| Overview of Fair Go Casino | |
|---|---|
| Free Signup Bonus | 150 free spins (code: 150FREESPINS) |
| Welcome Bonus | Up to A$1,000 |
| Bonus Wagering | 30x (bonus + deposit) |
| Casino Games | 300 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker |
| Payment Methods | AstroPay, Bank Transfer, CashtoCode, eZeeWallet, Mastercard, Neosurf, Paysafecard, Payz, Visa (+3 cryptocurrencies) |
| Withdrawal Times | Within 3 business days |
| Customer Support | E-mail, Chat, Phone, 24/7 |
| Mobile App | None |
| Established | 2017 |
| Owner | Deckmedia N.V. |
| License | None |
World Wide Gambler’s Score
| Reputation & Trust | ★★★☆☆ |
|---|---|
| Game Selection | ★★☆☆☆ |
| Bonus Value | ★★★★☆ |
| Customer Support | ★★★★★ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ Up to 40% unlimited cashback | ✖ No verifiable gambling license |
| ✔ Wide range of deposit bonuses | ✖ Very narrow selection of games |
| ✔ Comp points worth 0.1% rakeback | ✖ Weekly withdrawal limit of A$7,500 |
| ✔ Special tournaments (some free) | ✖ Comparatively long withdrawal times |
| ✔ Opt-in jackpot for every game | ✖ The RTP in pokies (slots) is unknown |
| ✔ Weekly lottery draw | |
| ✔ Very well-designed website | |
| ✔ Exceptional customer support | |
| ✔ VPN connections are tolerated |
Welcome Package
As a new player at Fair Go Casino, you’ll be welcomed with a free signup bonus of 150 free spins, which can be claimed by entering the bonus code “150FREESPINS” in the casino’s cashier after creating an account.
Additionally, a 100% bonus of up to A$200 can be claimed five times on any of your deposits.
| Free Signup Bonus | |
|---|---|
| Bonus | 150 free spins |
| Pokie | Tarot Destiny |
| Wagering Requirement | 60x (amount won) |
| Time Limit for Wagering | None |
| Max Cashout | A$180 |
| Bonus Code | 150FREESPINS |
| Deposit Bonuses | |
|---|---|
| Bonus | 100% up to A$200 |
| Redeemable | On any 5 deposits |
| Wagering Requirement | 30x (bonus + deposit) |
| Time Limit for Wagering | None |
| Max Cashout | None |
| Minimum Deposit | A$20 |
| Bonus Code | WELCOME |
While the free bonus is quite attractive, offering a total value of A$15 with no deposit required, the new player deposit bonuses are among the weakest in Fair Go Casino’s extensive selection of promotional offers.
This is somewhat surprising, as welcome bonuses at most casinos tend to offer the greatest value. However, in this case, with only a 100% match up to the modest amount of A$200 and a high wagering requirement, the welcome bonuses at Fair Go fall short of expectations.
General Bonus Rules
When participating in bonus promotions at Fair Go, it’s important to keep the following rules in mind:
- A maximum bet limit of A$10 applies.
- Only pokies contribute to meeting wagering requirements.
- No roulette games are allowed to be played.
While these are the standard rules, some offers may have different conditions, so always make sure to read the terms and conditions for each promotion.
Other Bonuses
Fair Go Casino is known for its extensive range of promotions, offering players plenty of opportunities to enhance their gaming experience.
Here’s an overview of what you can expect, followed by more detailed descriptions of each offer:
- 25% – 40% unlimited cashback on lost deposits.
- Regular deposit and no deposit bonuses.
- Comp points equivalent to 0.1% rakeback.
- Regular win-the-most tournaments.
- Weekly lottery draw.
- Opt-in jackpots in all games.
- Refer a friend bonus of A$50.
Cashback on Every Deposit
One of the best offers at Fair Go is the cashback available on each deposit. You can claim a generous 25% – 40% cashback on the amount you’ve lost, with no upper limit.
The cashback only needs to be wagered 10 times.
However, there are a few important details to keep in mind:
- The cashback must be manually claimed by contacting customer support.
- You are only eligible for cashback if you didn’t claim a bonus with your deposit.
- All players receive 25% cashback, 40% is reserved for VIP players.
Deposit and No Deposit Bonuses
Fair Go always offers a ton of deposit and no deposit bonuses. Some of the offers available as of writing and updating this review include:
- Latest game bonus: 170% bonus + 50 free spins (claimable three times).
- Top game bonus: 125% bonus + 30 free spins (claimable once per day).
- Monthly game bonus: 150% bonus + 50 free spins (claimable once).
- Monthly free chip: A$25 no deposit bonus (if depositing once during the month).
- Monday free spins: 25 no deposit spins (if depositing once from Saturday – Monday).
These are just some of the standard offers. In addition, the casino regularly adds personalized bonuses to accounts. We can currently claim the following on ours:
- 200% bonus + 100 free spins with any deposit.
- 200% bonus + 50 free spins with any deposit.
- 100% bonus with a Neosurf deposit.
- 50 free spins with any deposit.
- 100 free spins with a Bitcoin deposit.
- 30 free spins with an eZeeWallet deposit.
Note that the match bonuses don’t have any upper amount to how much you can receive.
Win the Most Tournaments
Fair Go regularly runs competitive tournaments with prize pools ranging from a modest $A100 up to a large A$20,000, where a first-place finish can grant as much as A$4,000.
The tournament format is different from that you usually find at casino sites. You either opt in for free or buy in for a small fee, which grants you credits to use on a game (e.g., A$100).
Your goal is to win the most from these credits. You don’t get to keep what you win, but your winnings simply act as your score. In many tournaments, it’s possible to buy in again to improve your score if it wasn’t high enough.
Comp Points to Cash Exchange
With every wager placed at Fair Go Casino, players earn comp points at a rate of 1 point for every A$10 wagered.
These points can be exchanged for wagering-free cash at a rate of 100 points for A$1.
This is equivalent to a 0.1% rakeback which is great value considering all other promotions the casino also runs.
Weekly Lottery Draw
Every week, players who deposit A$500 or more between Friday and Thursday are automatically entered into a lottery draw.
The draw is held on Fridays and randomly selects players who can win anything from A$50 to A$500 as a free chip bonus.
Opt-In Jackpots for All Games
Fair Go runs a progressive jackpot promotion in which players can opt-in for a chance to win smaller jackpot prizes.
Once opted-in, an extra A$0.01 is charged from each bet placed in games, with each bet giving you a chance to win.
The jackpots normally pay from A$30 to A$100 and are frequently won, with about 50 winners each day.
Refer a Friend Bonus
Fair Go offers a no-deposit bonus of A$50 for every friend you refer to the casino who makes a deposit of A$25 or more.
To refer a friend, simply grab a unique referral link from your account and have them sign up through it.
The bonus is credited on the first working day of each month (weekends excluded).
If you’re interested in how Fair Go’s referral offer compares to others, we’ve put together a detailed overview of casino refer-a-friend bonuses, covering current rewards and conditions.
Loyalty Rewards
At present, Fair Go Casino does not have a formal loyalty rewards program. However, the casino does select players to become VIPs at its discretion. VIP players can receive a higher cashback rate of 40% and enjoy additional bonuses to their accounts.
Reputation
The reputation scores listed below represent what players on various platforms think of Fair Go Casino based on their reported experience.
| Source | Score |
|---|---|
| Trustpilot | 4.2 / 5 |
| LCB | 3.5 / 5 |
| Chipy | 3.6 / 5 |
Summary of Player Reviews
Fair Go has amassed over 1,000 reviews, and we went through about 200 of the most recent ones. What immediately stood out is that all feedback appears genuine and not AI-generated or fake, which is often the case with casinos.
We were also pleasantly surprised to find that most reviews are positive. While we think the casino is strong overall (aside from its game selection), even well-performing casinos tend to have more mixed ratings, as players with negative experiences are generally more vocal.
The fact that most players speak highly of Fair Go speaks volumes about its quality. Players especially praise the casino for its fast verification process, superb customer support, and numerous bonus offers, with its free tournaments often being highlighted as a major draw.
One player praised the customer support team as extremely polite, also mentioning that the casino has one of the easiest verification processes for withdrawals. Another reviewer called it their favorite casino for bonuses, with fairly quick payouts also being mentioned as a plus.
Payouts are, however, one of the most frequent criticisms in the negative feedback. Several players are disappointed with waiting 2 or 3 business days to get paid, emphasizing that this is unacceptable when many other casinos pay instantly or within hours.
Aside from slow withdrawals, nearly all other complaints focus on low payouts from games. One player mentioned not winning more than $0.60 from their $2 bets. Another long-time player shared that the casino had changed over the years and now no longer provides any significant wins.
Unless you’re playing table games, where the RTP is consistent, payouts can be unpredictable at Fair Go. The RTP for its pokies (slots) isn’t displayed and can either be 91%, 95%, or 97.5%. If they’re running at 91%, then the complaints about low payouts are justified.
Game Selection
| Game Type | Availability |
|---|---|
| Pokies (Slots) | ✔ 200+ |
| Table Games | ✔ 13 |
| Live Casino Games | ✔ 1 platform (Baccarat, Blackjack, Roulette) |
| Crash Games | ✔ 3 |
| Jackpot Games | ✔ 11 |
| Video Poker | ✔ 15 |
| Scratch Cards | ✖ No |
| Video Bingo | ✖ No |
| Virtual Sports | ✖ No |
| Sports Betting | ✖ No |
With hundreds of Australian casinos offering over 8,000 pokies, and a wide range of live casino platforms from industry leaders that host a range of innovative table games, money wheels, and game shows, it’s difficult to defend the game selection at Fair Go. It’s terrible.
The only reason we have rated it two stars is that it offers many different types of products (although not virtual sports, bingo, or scratch cards), and has categorized its games very well, making them easy to navigate.
That said, you won’t find the many top-quality games you will at other casinos but have to settle for more basic ones, similar to a land-based gambling experience.
Pokies (Slots)
All pokies at Fair Go Casino are powered by Real Time Gaming which offers a range of entertaining and visually appealing games. While they may not be at the level of top providers such as NetEnt or Yggdrasil, they are pretty good.
They come with various bonus features, with some offering a bonus buy option and some offering a progressive jackpot. You will find seven progressive jackpot pokies in total which can pay up to life-changing amounts of A$100,000 or even over A$1 million.
Unfortunately, Real Time Gaming does not state the RTP in its slots. These can run on three settings, including 91%, 95%, and 97.5% but there is no way of telling the setting Fair Go Casino is running them on.
Crash Games
Fair Go offers the following crash games:
- Galaxy Blast
- Ripcord Rush
- Under Pressure
While these are decent games, they are nowhere near as popular as the Aviator, Rocketman, Spaceman, or Big Bass Crash, commonly found at other casino sites.
Live Casino Games
Fair Go offers a basic live casino platform by Visionary iGaming, which lets you play Baccarat, Blackjack, and Roulette against real dealers over a video stream.
While this covers the basics, we miss more sophisticated live casino platforms by Evolution Gaming, Pragmatic Play, and Playtech which offer over 50 unique games.
Table Games (Virtual)
In addition to its live casino games, Fair Go also offers the following table games which can be played in a virtual environment against the computer:
- 32 Cards
- Akbar Romeo Walter
- Andar Bahar
- Blackjack
- Caribbean Draw Poker
- Caribbean Hold’em Poker
- Caribbean Stud Poker
- Let ‘Em Ride
- Lucky 7
- Teen Patti
- Three Card Poker
In Draw Poker, Hold’em Poker, Stud Poker, and let ’em ride, you’ll find progressive jackpots that can pay up to A$100,000 or more.
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| 24/7 | support@fairgo.com | |
| Phone | 24/7 | Call-back service |
In our experience, the customer support at Fair Go Casino is almost flawless. When using the live chat, you’re instantly connected to an agent, and with each question, replies tend to be very quick.
The support agents are also very friendly and personal. Unlike some casinos where the interaction feels robotic, the agents show emotion, ask you about your day, and use smileys. All of this lighten up the conversation and make you feel good.
From all our encounters, we’ve only had one minor issue with one agent who had the habit of not reading our questions properly, and providing answers to things we did not ask. While we found this annoying, we eventually got all our questions answered.
In addition to its solid chat support, a welcoming feature of Fair Go is that you can ask them to call you. These days, phone support is quite rare so seeing that Fair Go offers it is a positive and refreshing change.
Deposits and Withdrawals
Methods, Limits, and Fees
Fiat
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| AstroPay | ✖ | A$15 | Not available |
| Bank Transfer | ✖ | A$45 | A$50 |
| CashtoCode | ✖ | A$25 | Not available |
| Check | A$40 | Not available | A$210 |
| eZeeWallet | ✖ | A$10 | A$100 |
| Mastercard | ✖ | A$20 | Not available |
| Neosurf | ✖ | A$10 | Not available |
| Paysafecard | ✖ | A$5 | Not available |
| Payz | ✖ | A$10 | A$20 |
| Visa | ✖ | A$20 | Not available |
Crypto
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Bitcoin | ✖ | A$25 | A$100 |
| Bitcoin Cash | ✖ | A$10 | Not available |
| Litecoin | ✖ | A$10 | Not available |
General Withdrawal Limits
Fair Go Casino has a maximum withdrawal of A$7,500 per week, which is pretty standard for online casinos. It’s not particularly low or high.
However, it’s important to note that this limit is non-negotiable and cannot be increased. At least, not to our knowledge.
Withdrawal Times
According to Fair Go’s payments page, withdrawals are processed within 2 business days, while its customer support claims that processing times are 24 – 72 business hours.
It’s important to note that no withdrawals are handled on Saturdays and Sundays, which can result in quite lengthy withdrawal times depending on when you make your withdrawal request.
This happened to us in one instance where we cashed out on a Thursday and didn’t get the funds sent until the following Tuesday.
Currencies Supported
Since Fair Go is tailored for Australian players, the casino only supports the Australian Dollar (AUD) for gameplay. This means that even if you deposit funds in a cryptocurrency or sign up from another country, your balance will always be shown in AUD.
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ United Kingdom |
| ✔ Canada | |
| ✔ India | |
| ✔ Ireland | |
| ✔ New Zealand | |
| ✔ South Africa | |
| ✔ USA |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
Fair Go Casino does not provide any information about its gambling license on the website. When asked, customer support claims that the casino is licensed by the Curaçao Gaming Authority.
However, this information could not be verified as Fair Go is not listed as a license holder on the official Curaçao Gaming Authority website, and the support team was unable to provide any proof of this claim.
When confronted with these discrepancies, the response was simply that no further details could be provided. Our only takeaway from this is that the casino does not hold a valid gambling license.
This doesn’t necessarily imply dishonesty (though claiming a license it doesn’t hold raises concerns), but it does mean that the casino is not regulated and doesn’t adhere to the typical rules and regulations that govern licensed casinos.
Company Info
- Name: Deckmedia N.V.
- Registration Number: 101468
- Address: E-Zone Vredenberg, Brionplein 4, Curaçao
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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