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Hugo Casino Review

Launched in 2023, Hugo Casino is a high-quality gambling site with an enormous selection of games and a modest welcome package that comes with fair wagering requirements.

Except for many game categories that are missing, it is clear that a lot of effort has been put into the site. It looks absolutely amazing and comes with a well-crafted loyalty program that is well worth checking out.

However, one huge downside that may deter players from signing up at Hugo is a daily withdrawal limit of $/€500, which is very restrictive for a casino site to have.

World Wide Gambler’s Score

Reputation★★★★☆
Game Selection★★★★★
Bonus Value★★★★☆
Customer Support★★★★★
The maximum score is 5 stars out of 5

Pros and Cons

PositivesNegatives
Enormous selection of games Daily withdrawal limit of $/€500
Superb live casino by Evolution, Pragmatic, and Playtech Lackluster game categorization
Withdrawals are processed within 24 hours
Very attractive website design
Fun and rewarding loyalty program

Welcome Bonus

Hugo Casino offers all new players a bonus on their three first deposits, consisting of a matched deposit bonus and free spins. For the very first deposit, players can also choose between a normal bonus and a VIP bonus.

First Deposit Bonus (Normal)
Match %100%
Max Bonus$/€150
Free Spins100 (25 per day for 4 days)
Wagering RequirementMatch bonus: 45x (bonus)

Free spins: 45x

Bonus can only be wagered on slots
Max CashoutUnlimited
EligibilityFirst deposit only with a minimum of $/€50
First Deposit Bonus (VIP)
Match %50%
Max Bonus$/€500
Free Spins200 (50 per day for 4 days)
Wagering RequirementMatch bonus: 45x (bonus)

Free spins: 45x

Bonus can only be wagered on slots
Max CashoutUnlimited
EligibilityFirst deposit only with a minimum of $/€500

For the second and third deposits, the following bonuses are available which carry the same wagering requirements:

  • 2nd: 75% bonus up to $/€150 + 75 free spins
  • 3rd: 50% bonus up to $/€300 + 100 free spins

Other Bonuses

Weekend Reload Bonus

Match %40%
Max Bonus$/€200
Wagering Requirement45x (bonus)

Bonus can only be wagered on slots
Max CashoutUnlimited
EligibilityOnce every week between Friday – Sunday

The minimum deposit required is $/€20

Loyalty Rewards

Hugo Casino offers a fun and rewarding loyalty program that consists of a weekly cashback of 10% – 20%, as well as a shop feature where you can buy cash bonuses and free spins for loyalty coins. These coins are earned in several different ways such as:

  • Completing achievements
    For instance, reaching a certain loyalty level.
  • Making deposits
    5% of each deposited amount is earned as coins.
  • Wagering money
    Every $/€850 – $/€1,000 wagered on games earns you 1 loyalty coin.
  • Winning tournaments
    These are casino tournaments that Hugo Casino runs now and then.

While the loyalty shop has many different options, two examples are exchanging 100 coins for $/€20 or exchanging 60 coins for 50 free spins.

The weekly cashback is capped at $/€300 and comes with a wagering requirement of 30x.

There are 5 tiers to the loyalty program at Hugo Casino, which affects the cashback you will receive and how much you must wager on games to earn 1 loyalty coin. The 3rd, 4th, and 5th tiers also come with a free spin reward when reached.

LevelCashbackCoin Per WagerFree Spins
110%1000 : 1
212%1000 : 1
315%950 : 1100
417%900 : 1125
520%850 : 1150

Reputation

Having searched the web for player reviews, we have not been able to find any about Hugo Casino. Thus, we have not been able to establish an accurate reputation score for the casino. However, when checking how other reputable review platforms have scored Hugo Casino, the ratings are fairly high:

SourceScore
Casinos.cc4.3 / 5
Casino Guru7.3 / 10
AskGamblers6.8 / 10

Game Selection

Hugo Casino offers quite an enormous game selection but unfortunately doesn’t categorize its games very well which makes it difficult to find a certain type to play. For instance, to find crash games or jackpot games, you have to search for the actual game name.

Slot Machines 5,000+
Table Games Yes
Live Casino Games 8 Platforms (Evolution, Pragmatic, Playtech, Ezugi, Absolute Live Gaming, Atmosfera, 7Mojos, Skywind)
Crash Games 10+
Jackpot Games Yes
Video Poker Yes
Scratchcards Yes
Bingo Yes
Virtual Sports Yes
Sports Betting No

Customer Support

TypeAvailabilityInfo
Live Chat24/7On-site
E-mail24/7support@hugocasino.com
PhoneNot available

Deposits

Methods, Limits, and Fees

TypeFeeMinimum
AstroPay$/€30
CashtoCode$/€20
Cryptocurrencies$/€50
Flexepin$/€30
InteracC$30
Mastercard$/€20
MuchBetter$/€30
Neosurf$/€10
Neteller$/€20
PaySafeCard$/€10
Payz$/€30
Revolut$/€20
Skrill$/€20
Sticpay$/€30
Visa$/€20

Withdrawals

Methods, Limits, and Fees

TypeFeeMinimum
AstroPay$/€30
Bank Transfer$/€100
Cryptocurrencies$/€50
InteracC$30
MuchBetter$/€30
Neteller$/€20
Paysafe Wallet$/€100
Payz$/€30
Skrill$/€20
Sticpay$/€30

It’s very important to note that Hugo Casino has a daily withdrawal limit of $/€500, which is stated in the casino’s terms and conditions. These terms also mention that a withdrawal fee might be charged at the discretion of the casino, even though no fee is mentioned on the withdrawal page itself.

Withdrawal Times

Hugo Casino’s processing time for withdrawals is 24 hours, but only KYC-verified accounts will have their withdrawals processed. This means that KYC is mandatory regardless of the amount cashed out.

Currencies Supported

The following account currencies are available at Hugo Casino:

  • AUD ($)
  • CAD ($)
  • Euro (€)
  • NZD ($)

Accepted and Restricted Countries

Accepted CountriesRestricted Countries
Australia India
Canada South Africa
Ireland United Kingdom
New Zealand USA

Gambling License

  • License: Antillephone N.V.
  • License Number: 8048/JAZ2020-074
  • Verification Seal: Yes

Company Info

Main company:

  • Name: GBL Solutions N.V.
  • Registration Number: 155090
  • Address: Dr. Henri Fergusonweg 1, Curacao

Subsidiary company:

  • Name: Ramtinar Techconsult Limited
  • Registration Number: HE 412602
  • Address: Atho, 6 1087, Nicosia, Cyprus
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