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Hugo Casino Review

Hugo Casino was thoroughly reviewed in line with our detailed casino review policy.

Launched in 2023, Hugo Casino is a high-quality gambling site with an enormous selection of games and a modest welcome package that comes with fair wagering requirements.

Except for many game categories that are missing, it is clear that a lot of effort has been put into the site. It looks absolutely amazing and comes with a well-crafted loyalty program that is well worth checking out.

However, one huge downside that may deter players from signing up at Hugo is a daily withdrawal limit of $/€500. This is very restrictive compared to other casino sites.

Quick Facts

Overview of Hugo Casino
Welcome BonusUp to $/€950 + 375 free spins
Bonus Wagering45x (bonus)
Casino Games6,000
Types of GamesSlot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo, virtual sports
Payment MethodsAstroPay, CashtoCode, Crypto, Flexepin, Interac, Mastercard, MuchBetter, Neosurf, Neteller, Paysafecard, Payz, Revolut, Skrill, Sticpay, Visa
Withdrawal TimesWithin 24 hours
SupportE-mail, Chat, 24/7
Mobile AppNone
Established2023
OwnerGBL Solutions N.V.
LicenseAntillephone N.V.
A brief overview of Hugo Casino

World Wide Gambler’s Score

Reputation & Trust★★★★☆
Game Selection★★★★★
Bonus Value★★★★☆
Customer Support★★★★★
Hugo Casino’s score for Reputation, Games, Bonuses, and Support

Pros and Cons

PositivesNegatives
10% – 20% weekly cashback Daily withdrawal limit of $/€500
Enormous selection of games Lackluster game categorization
Superb live casino by Evolution, Pragmatic, and Playtech
Withdrawals are processed within 24 hours
Very attractive website design
Fun and rewarding loyalty program
Pros and Cons of Hugo Casino

Welcome Bonus

Hugo Casino offers all new players a bonus on their three first deposits, consisting of a matched deposit bonus and free spins. For the very first deposit, players can choose between a normal bonus and a VIP bonus.

First Deposit Bonus (Normal)
Match %100%
Max Bonus$/€150
Free Spins100 (25 per day for 4 days)
Wagering RequirementMatch bonus: 45x (bonus)
Free spins: 45x
Time to Wager7 days
Max CashoutUnlimited
Minimum Deposit$/€20 ($/€50 to get free spins)
Hugo Casino’s regular first deposit bonus
First Deposit Bonus (VIP)
Match %50%
Max Bonus$/€500
Free Spins200 (50 per day for 4 days)
Wagering RequirementMatch bonus: 45x (bonus)
Free spins: 45x
Time to Wager7 days
Max CashoutUnlimited
Minimum Deposit$/€500
Hugo Casino’s VIP first deposit bonus

For the second and third deposits, the following bonuses are available which carry the same wagering requirements:

  • 2nd: 75% bonus up to $/€150 + 75 free spins
  • 3rd: 50% bonus up to $/€300 + 100 free spins
Wagering Contributions
Slot Machines100%
Crash Games100%
Scratchcards100%
Video Bingo100%
Table Games0%
Live Casino Games0%
Video Poker0%
Standard wagering contributions at Hugo Casino

Note

Live casino games can not be played at all with an active bonus.

Check out more bonuses from casinos

Other Bonuses

In addition to the welcome package, Hugo Casino runs two static promotions every week:

  • Wednesdays: 55 free spins
  • Weekends: 40% bonus up to $/€200

The casino also tends to run a time-limited promotion every now and then.

For instance, at the time of writing and updating this review, the following is also available:

  • 212 free spins with a $/€22 deposit
  • 212% bonus up to $/€212

Here are the details for the static bonuses:

Wednesday Free Spins
Free Spins55
Wagering Requirement45x (free spin winnings)
Time to Wager7 days
Max CashoutUnlimited
Minimum Deposit$/€20
EligibilityOnce every Wednesday
Wednesday Free Spins Bonus at Hugo Casino
Weekend Reload Bonus
Match %40%
Max Bonus$/€200
Wagering Requirement45x (bonus)
Time to Wager7 days
Max CashoutUnlimited
Minimum Deposit$/€20
EligibilityOnce every Friday – Sunday
Weekend Reload Bonus at Hugo Casino

Loyalty Rewards

Hugo Casino offers a fun and rewarding loyalty program that consists of a weekly cashback of 10% – 20%, and a shop feature where you can buy cash bonuses and free spins for loyalty coins.

These coins are earned in several different ways such as:

  • Completing achievements
    For instance, getting a win of $/€50 or more.
  • Making deposits
    5% of each deposited amount is earned as coins.
  • Wagering money
    Every $/€850 – $/€1,000 wagered on games earns you 1 loyalty coin.
  • Winning tournaments
    These are tournaments that Hugo Casino runs now and then.

While the loyalty shop offers many different options, two examples are exchanging 100 coins for $/€20 or exchanging 60 coins for 50 free spins.

The weekly cashback is capped at $/€300 and comes with a wagering requirement of 30x.

There are 5 tiers to the loyalty program, which affects the cashback you receive and how much you must wager on games to earn 1 loyalty coin. The 3rd, 4th, and 5th tiers also come with a free spin reward when reached.

LevelCashbackCoin Per WagerFree Spins
110%1000 : 1
212%1000 : 1
315%950 : 1100
417%900 : 1125
520%850 : 1150
Loyalty levels and rewards at Hugo Casino

Reputation

Having searched the web for player reviews, we have not found any about Hugo Casino. Thus, we have not been able to establish its reputation. However, when checking how other reputable review platforms have scored Hugo Casino, the ratings are fairly high:

SourceScore
Casinos.cc4.3 / 5
Casino Guru7.3 / 10
AskGamblers6.8 / 10
Player reputation scores of Hugo Casino

Game Selection

Hugo Casino offers quite an enormous game selection but unfortunately doesn’t categorize its games very well. This makes it difficult to find a certain type to play. For instance, to find crash games or jackpot games, you have to search for the actual game name.

Game TypeAvailability
Slot Machines 5,000+
Table Games Yes
Live Casino Games 8 Platforms (Evolution, Pragmatic, Playtech, Ezugi, Absolute Live Gaming, Atmosfera, 7Mojos, Skywind)
Crash Games 10+
Jackpot Games Yes
Video Poker Yes
Scratchcards Yes
Video Bingo Yes
Virtual Sports Yes
Sports Betting No
Hugo Casino’s game selection

Customer Support

TypeAvailabilityInfo
Live Chat24/7On-site
E-mail24/7support@hugocasino.com
PhoneNot available
Hugo Casino’s customer support

Deposits and Withdrawals

Methods, Limits, and Fees

Payment MethodFeeMinimum DepositMinimum Withdrawal
AstroPay$/€30$/€30
Bank Transfer$/€20$/€100
CashtoCode$/€20Not available
Cryptocurrencies$/€50$/€50
Flexepin$/€30Not available
InteracC$30C$30
Mastercard$/€20$/€20
MuchBetter$/€30$/€30
Neosurf$/€10Not available
Neteller$/€20$/€20
PaySafeCard$/€10$/€20
Payz$/€30$/€30
Skrill$/€20$/€20
Sticpay$/€30Not available
Visa$/€20$/€20
Hugo Casino’s payment methods, limits, and fees

Important Note

Hugo Casino has a daily withdrawal limit of $/€500, which is stated in the casino’s terms and conditions. These terms also mention that a withdrawal fee might be charged at the discretion of the casino, even though no fee is mentioned on the withdrawal page itself.

Withdrawal Times

Hugo Casino’s processing time for withdrawals is 24 hours, but only KYC-verified accounts will have their withdrawals processed. This means that KYC is mandatory regardless of the amount cashed out.

Currencies Supported

The following account currencies are available at Hugo Casino:

  • AUD ($)
  • CAD ($)
  • Euro (€)
  • NZD ($)

Accepted and Restricted Countries

Accepted CountriesRestricted Countries
Australia India
Canada South Africa
Ireland United Kingdom
New Zealand USA
Hugo Casino’s accepted and restricted countries

Gambling License

  • License: Antillephone N.V.
  • License Number: 8048/JAZ2020-074
  • Verification Seal: Yes

Company Info

Main Company

  • Name: GBL Solutions N.V.
  • Registration Number: 155090
  • Address: Dr. Henri Fergusonweg 1, Curacao

Subsidiary Company

  • Name: Ramtinar Techconsult Limited
  • Registration Number: HE 412602
  • Address: Atho, 6 1087, Nicosia, Cyprus
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