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Jazz Casino Review

Launched in 2019, Jazz Casino is a US-centric online casino site with roots stretching all the way back to 1998 via its sister site Jazz Sports. Its decades of experience truly show in the high level of quality that permeates the platform, including exceptional customer support that knows how to serve and satisfy players.

Highlights also include bonus offers being thrown at you left and right, never requiring you to play without a bonus unless you want to. The wagering requirements, however, are quite high when compared to other casino sites, which is one of the few downsides with Jazz Casino. Overall though, the site offers a very pleasing gambling experience.

World Wide Gambler’s Score

Reputation & Trust★★★★☆
Game Selection★★★★★
Bonus Value★★★★★
Customer Support★★★★★
Jazz Casino’s score for Reputation, Games, Bonuses, and Support

Pros and Cons

PositivesNegatives
Huge selection of bonus offers Wagering requirements for bonuses are high
Option to set a deposit limit Some withdrawal methods have fees
Superb live casino by Evolution, Pragmatic, Ezugi and Bombay Live No jackpot games
Decent selection of slot machines
Exceptional customer service
Pros and Cons of Jazz Casino

In addition to the above, players must note that Jazz Casino has a maximum win cap stated in their terms and conditions. This says that the maximum you are allowed to win from any single slot spin or bet placed is 50,000 times your bet amount. While this is a huge cap to have, it is important to note that some games these days do have the potential to pay more.

Welcome Bonus

First Deposit Bonus
Match %200%
Max Bonus$2,000
Free Spins100 (20 per day for 5 days)
Wagering Requirement50x (bonus + deposit)
Max Cashout$2,500
EligibilityFirst deposit only with a minimum of $25
Jazz Casino’s first deposit bonus

Other Bonuses

Jazz Casino offers an absolutely huge selection of casino bonuses, matched only by a few gambling sites. In summary, you can find:

  • Bonus on every deposit:
    100% up to $1,000
  • Birthday month bonus:
    25 free spins added on top of every deposit
  • Natural blackjack:
    Win 5x your wager if you get a natural blackjack
  • Hot streak promo:
    Get a $100 bonus by wagering $25 7 days straight
  • Monday bonus:
    150% up to $1,000
  • Tuesday bonus:
    100% up to $500 with lower wagering requirements
  • Wednesday bonus:
    150% up to $1,000
  • Thursday bonus:
    $100% up to $2,000 + 50 free spins
  • Friday bonus:
    Chance to win $100 in a raffle
  • Weekend bonus:
    10% cashback up to $250

Below you will find the details of each bonus.

Bonus on Every Deposit

Match %100%
Max Bonus$1,000
Wagering Requirement50x (bonus + deposit)
Max Cashout$1,000
EligibilityOn any deposit with a minimum of $10

The bonus must be requested from customer support
Jazz Casino’s bonus on every deposit

Birthday Month Free Spins on Every Deposit

In addition to the matched deposit bonus that can be claimed on every deposit, you will also receive 25 free spins for each deposit if it is the month in which you have your birthday. So, if you are born in January, for every deposit made in January, you would receive 25 free spins.

The following terms and conditions apply:

  • Minimum deposit: $100
  • Wagering requirement: 25x (deposit amount + amount won from free spins)

Natural Blackjack

If you manage to hit a natural blackjack on the first hand dealt to you in any of the casino’s qualifying blackjack games, Jazz Casino will pay you 5 times the amount you wagered on that hand.

For instance, if you bet $100 and your first hand is a natural blackjack (A10, AJ, AQ, or AK), you will get paid $500 by the casino on top of the winnings you make in the hand.

The following terms and conditions apply:

  • Minimum bet to qualify: $20
  • Wagering requirement of extra winnings: 40x
  • Maximum extra winnings: $1,000
  • Maximum cashout after wagering: $2,500

Please also note that you would have to request the bonus from customer support, who would need the exact date, time, and game of the win.

Hot Streak Promotions

Every time you wager a minimum of $25 per day for 7 days straight and haven’t requested a withdrawal during those days, Jazz Casino will credit you with a bonus of $100.

This bonus must be requested via customer support and comes with a 40x wagering requirement and a maximum cashout limit of $1,000.

Happy Hour Mondays

Match %150%
Max Bonus$1,000
Wagering Requirement50x (bonus + deposit)
Max Cashout$2,000
EligibilityBonus can be claimed three times every Monday between 2 pm – 4 pm and 8 pm – 10 pm (ET)

The minimum deposit required is $50
Jazz Casino’s Monday bonus

Low Roller Tuesdays

Match %100%
Max Bonus$500
Wagering Requirement25x (bonus + deposit)
Max Cashout$1,000
EligibilityBonus can be claimed once every Tuesday

The minimum deposit required is $100
Jazz Casino’s Tuesday bonus

Huge Bonus Wednesdays

Match %150%
Max Bonus$1,000
Wagering Requirement50x (bonus + deposit)
Max Cashout$1,000
EligibilityBonus can be claimed three times every Wednesday

The minimum deposit required is $50
Jazz Casino’s Wednesday bonus

Double Header Thursdays

Match %100%
Max Bonus$2,000
Free Spins50
Wagering Requirement50x (bonus + deposit)
Max Cashout$1,000
EligibilityBonus can be claimed three times every Thursday

The minimum deposit required is $100
Jazz Casino’s Thursday bonus

Raffle Fridays

Every Friday at Jazz Casino, players will earn a raffle ticket for every $25 wagered on casino games.

The following day, a raffle with a $1,500 prize pool that is evenly split between 15 winners takes place.

The prize won is credited as bonus money that must be wagered 40 times before being cashed out.

Cashback Weekends

Every Friday – Sunday, Jazz Casino offers a 10% cashback up to $250. Thus, if you end up with a net loss during the weekend, you will have 10% returned the following Monday. The cashback must, however, be claimed by contacting customer support.

The minimum cashback that can be rewarded is $100 and thus, you have to lose at least $1,000 over the weekend. The cashback is credited as a bonus with a 40x wagering requirement.

Loyalty Rewards

Currently, Jazz Casino doesn’t have any loyalty program, although they have stated on their website that a rewards program will be coming.

Reputation

The below reputation scores are a representation of what players on various platforms think of Jazz Casino.

SourceScore
TrustpilotN/A
Casino Guru8.4 / 10
AskGamblersN/A
LCB3 / 5
Player reputation scores of Jazz Casino

What people are saying about Jazz Casino…

“I had never heard of Jazz Casino until I purchased an LCB shop credit one day a few weeks ago. Since then, I play regularly. I love the variety of games, the wins are good, and the customer service is nice. Loads of available bonuses after deposits (even if it was with a bonus. The withdrawal is swift, I always have mine within the first 24 hours of request. Never had to struggle with KYC either.

The only reason I didn’t give a 5/5 is because there are a lot of offered games that say game unavailble in your jurisdiction which doesn’t make sense since I have played them on other sites but okay. Still, an awesome online site!” – AshleySexton, Casino Guru

“I have been playing at this Casino for around 4 months now. I like that they have offered many different types of bonuses, some of them are related to themes like Saint Patrick’s, Easter, etc. I consider that as a plus.

The best thing for me is when I want to cash out the money I earned, the process is fast.

Also, this site has a wide variety of providers.” – brad74698, Casino Guru

“This didn’t stand out particularly for me, I would say this is an average casino. I likely will not go back to it. I lost all my money very quickly and then had issues with their support team. Definitely check out another option. To be safe side.” – Jambition, LCB

“I created an account spent over a half hour talking to support because I couldn’t log in just to still not be able to log in and be told it was because I didn’t do my email verification yet the chat disconnected and I still never got any email to verify. I checked all folders and all of my info was correct. I get the promo emails but can’t log in. Messages again just to start all over and get nowhere.” – msmari429, LCB

Jazz Casino has not made any response to the negative player reviews.

Game Selection

Jazz Casino offers a decent game selection, with the highlight being its live casino that is supplied by two of the best companies in the iGaming industry – Evolution Gaming and Pragmatic Play. It does, however, fall a bit short compared to some other gambling sites, the main downside being its lack of jackpot games.

Game TypeAvailability
Slot Machines 1,800+
Table Games Yes
Live Casino Games 4 Platforms (Evolution, Pragmatic, Ezugi, Bombay Live)
Crash Games 11+
Jackpot Games No
Video Poker Yes
Scratchcards Yes
Video Bingo Yes
Virtual Sports No
Sports Betting No
Jazz Casino’s game selection

Customer Support

TypeAvailabilityInfo
Live Chat24/7On-site
E-mail24/7support@jazzcasino.com
Phone24/7+1 866 996 6717
Jazz Casino’s customer support

Deposits

Methods, Limits, and Fees

Deposit MethodFeeMinimum
American Express$50
Cryptocurrencies$50
Discover$50
Mastercard$50
MoneyGram$100
Remitly$100
RIA$100
Visa$50
Zelle$50
Jazz Casino’s deposit methods, limits, and fees

Except for cryptocurrencies where transaction limits are more or less unlimited, the maximum deposit that can be made per transaction at Jazz Casino is $500. However, multiple transactions can be made after one another.

Withdrawals

Methods, Limits, and Fees

Withdrawal MethodFeeMinMax
Cryptocurrencies$50$2,500
MoneyGram$42 for every $400 withdrawn$100$400
Money Orders$20 – $60 (depending on delivery time)$500$2,500
Remitly$100$400
RIA$100$400
Jazz Casino’s withdrawal methods, limits, and fees

The maximum withdrawal amount mentioned in the table above refers to how much you can withdraw per transaction. However, there is also a limit to how many transactions you can make per week or month:

  • Cryptocurrencies: 2 transactions per week
  • Money Orders: 2 transactions per month
  • P2P (MoneyGram, Remitly, Ria): 2 transactions per week

As a result, the most you can withdraw via cryptocurrencies and P2P systems per week at Jazz Casino is $5,000, and with Money Orders, $800 per month. However, VIP players may have this limit raised for them.

Currencies Supported

Jazz Casino only supports accounts and gameplay in United States Dollars ($).

Accepted and Restricted Countries

Accepted CountriesRestricted Countries
Australia India
Canada South Africa
Ireland
New Zealand
United Kingdom
USA
Jazz Casino’s accepted and restricted countries

Gambling License

  • License: Curacao eGaming
  • License Number: CM-UJWBSJCS-1668JAZ
  • Verification Seal: Yes

Company Info

  • Company Name: Jazz Business Solutions B.V.
  • Company Address: Fransche Bloemweg 4, Curacao
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