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LevelUp Casino Review

LevelUp Casino was thoroughly reviewed in line with our detailed casino review policy.

Launched in 2020, LevelUp is a quality platform that has earned a spot on our top 10 list of casino sites. Praised by players and operated by Dama N.V., this casino is doing almost everything right.

The casino’s welcome bonus is massive with up to $/€8,000 to be claimed over your first four deposits. The bonus is non-sticky, has fair wagering requirements of 40x, and comes with no maximum cashout limit.

New promotions are regularly running, and a deposit bonus almost as valuable as the welcome package is available every weekend.

On top of this, a wide and varied selection of almost 10,000 games that are neatly sorted into many user-friendly categories adds to the allure. Not to mention super fast withdrawal times within a few hours, and top-notch customer service that is all service and no bullshit.

The only negative thing about this top-quality casino that we can’t recommend enough, is a daily, weekly, and monthly withdrawal limit that may have a negative impact on high rollers and players who win big.

Quick Facts

Overview of LevelUp Casino
Welcome BonusUp to $/€8,000 + 200 free spins
Bonus Wagering40x (bonus)
Casino Games9,600
Types of GamesSlot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo
Payment MethodsBitcoin, CashtoCode, Interac, Mastercard, Neteller, Skrill, USDT, Visa (+8 more)
Withdrawal Times0 – 5 hours
SupportE-mail, Chat, 24/7
Mobile AppiOS and Android
Established2020
OwnerDama N.V.
LicenseAntillephone N.V.
A brief overview of LevelUp Casino

World Wide Gambler’s Score

Reputation & Trust★★★★★
Game Selection★★★★☆
Bonus Value★★★★★
Customer Support★★★★★
LevelUp Casino’s score for Reputation, Games, Bonuses, and Support

Pros and Cons

PositivesNegatives
Very lucrative welcome package Over 700 games are not allowed to be played with a bonus
Big reload bonus every weekend Daily withdrawal limit of $/€3,000
Wagering requirements are fair Weekly withdrawal limit of $/€7,500
Super fast withdrawal times Monthly withdrawal limit of $/€15,000
Great reputation among players No live casino by Playtech
Top-notch customer support
Enormous game selection
Fantastic website design
Pros and Cons of LevelUp Casino

Welcome Bonus

As a new player with LevelUp Casino, you can grab a bonus on your first four deposits, consisting of a 100% or 50% match up to $/€2,000 on each of those deposits. With your first, second, and fourth deposit, you also get 50 or 100 free spins. Below are all the juicy details!

First Deposit Bonus
Match %100%
Max Bonus$/€2,000
Free Spins100
Type of BonusNon-sticky
Wagering Requirement40x (bonus)
Time Limit for Wagering14 days
Max CashoutMatch bonus: unlimited
Free spins: $/€50
Minimum Deposit:$/€20
EligibilityFirst deposit only
Bonus CodeLVL1
LevelUp Casino’s first deposit bonus
Second Deposit Bonus
Match %50%
Max Bonus$/€2,000
Free Spins50
Bonus CodeLVL2
LevelUp Casino’s second deposit bonus
Third Deposit Bonus
Match %50%
Max Bonus$/€2,000
Free SpinsN/A
Bonus CodeLVL3
LevelUp Casino’s third deposit bonus
Fourth Deposit Bonus
Match %100%
Max Bonus$/€2,000
Free Spins50
Bonus CodeLVL4
LevelUp Casino’s fourth deposit bonus

Please be aware that the second, third, and fourth deposit bonuses carry the same bonus terms as the first. Only the bonus code that you need to enter in the cashier while making your deposit is different.

Wagering Contributions
Slots (regular)100%
Slots (jackpot)0% (not allowed)
Table Games (virtual)5%
Live Casino Games0% (not allowed)
Video Poker100%
Standard wagering contributions at LevelUp Casino

Note

A long list of games is not allowed to be played when using a bonus at LevelUp Casino. Doing so may result in the confiscation of funds. The list includes all jackpot games, all live casino games, and approximately 700 slot machines and crash games that are listed in this Google document that LevelUp Casino refers to.

Other Bonuses

While LevelUp Casino doesn’t have a lot of static promotions that reoccur every week, they regularly launch new bonus offers for casino games and always have something up for grabs.

As of writing this, we are able to claim 50 free spins for a $/€20 deposit. We can also get 100 free spins two times per week by depositing at least $/€50.

In addition to this, an easter quest promotion is running where players can receive free spins and cash prizes every day for 21 days by completing daily missions. Promotions like these are commonly found at the casino during festivities.

As for the statistic promotions, LevelUp Casino offers the following that reoccur every week:

  • 50% weekend bonus up to $/€1,000
  • Bonus of $/€5 – $/€100 based on weekly deposits

You can find more about these static offers below!

But before we get to those, we also want to highlight the fact that LevelUp Casino does an amazing job showcasing various tournaments and cash drop promotions that different software providers are running. As of writing this, as many as seven different provider promotions are available on the casino’s promotional page.

Weekend Reload Bonus

Weekend Reload Bonus
Match %50%
Max Bonus$/€1,000
Free Spins50
Wagering Requirement30x (bonus)
Time Limit for Wagering14 days
Max CashoutMatch bonus: unlimited
Free spins: $/€500
Minimum Deposit:$/€50
EligibilityThe bonus can be claimed two times per week; once every Friday and once every Saturday
Bonus CodeN/A
LevelUp Casino’s Weekend Reload Bonus

Bonus Based on Deposits

Referred to as a “Cashback Resurgence”, LevelUp Casino rewards all players who have deposited at least $/€75 during the week with a certain amount of bonus money. The deposit period runs from Monday – Saturday while the bonus is credited to all qualifying accounts on Sunday.

Check the table below to see what the rewards are depending on the deposited amount.

Weekly Deposit AmountSunday Bonus Reward
$/€75+$/€5
$/€200+$/€10
$/€500+$/€25
$/€750+$/€35
$/€1,000+$/€50
$/€1,500+$/€75
$/€2,000+$/€100
LevelUp Casino’s weekly bonus based on weekly deposits

Please be aware that whatever bonus money is received must be wagered 20 times before being cashed out. The bonus also has a maximum cashout limit of $/€300.

Loyalty Rewards

LevelUp Casino offers a two-fold loyalty rewards program where you earn Comp Points (CP) for most of your wagers.

The earning rate on slot machines is 1 point for every $/€12.5 wagered, while wagers on card games, roulette, and video poker earn you 1 point for every $/€250. Wagers made on live casino games award no points at all.

There are three things that comp points are used for:

  • Climbing a 20-step rewards ladder with an instant prize for each step.
  • Exchanging CP into cash at a rate of 50 – 100 comp points for $/€1.
  • Earning one of three VIP statuses that comes with a weekly 5% – 10% cashback.

Here are the prizes and CP required for the 20-step rewards ladder:

LevelCP RequiredReward
12010 free spins
25020 free spins
310030 free spins
430050 free spins
550075 free spins
61,000100 free spins
72,000$/€10
83,000$/€20
94,000$/€50
105,000$/€70
1110,000$/€100
1216,000$/€160
1320,000$/€200
1450,000$/€500
15100,000$/€1,000
16250,000$/€2,500
17400,000$/€4,000
18800,000$/€7,000
191,500,000$/€15,000
203,000,000$/€30,000
LevelUp Casino’s 20-step loyalty rewards ladder

Here are the rewards for the VIP statuses:

VIP LevelPoints to Cash Exchange RateWeekly Cashback
Standard$/€1 for 100 CP
Gold$/€1 for 75 CP5% up to $/€500
Platinum$/€1 for 65 CP7.5% up to $/€1,000
Diamond$/€1 for 50 CP10% up to $/€5,000
VIP levels and rewards at LevelUp Casino

As you can see, VIP players receive a better rate when exchanging comp points for cash and get a weekly cashback. In addition to this, Platinum and Diamonds VIPs can claim an extra cashback three times per day. They also get a personal account manager assigned to them.

There are two ways to get a VIP status. You can either accumulate a total of 5,000 comp points or make deposits of $/€1,000 or more in a single day. Which VIP status you receive is decided by the casino, but ultimately comes down to how much of a high roller you are.

It’s important to note that cash prizes and free spins from the 20-step rewards ladder carry a wagering requirement of 3x and 10x, while cash received for exchanging comp points only has to be wagered 1 time. As for the VIP cashback, gold and platinum VIPs must wager their cashback 15 times, while Diamonds only have to wager it 5 times.

On the journey of reaching level 20 on the rewards ladder, the total value of the loyalty program is equal to 0.2% rakeback on slots (0.2% increase in RTP). A total of 6 million CP must be collected, while all of the rewards add up to $/€60,100 + 285 free spins. However, from these 6 million points, another $/€100,000 or so is earned by exchanging them into cash.

Reputation

The below reputation scores represent what players on various platforms think of LevelUp Casino.

SourceScore
Trustpilot2.3 / 5
LCB4.2 / 5
Casino Guru8.7 / 10
AskGamblers9.1 / 10
Player reputation scores of LevelUp Casino

What people are saying about LevelUp Casino…

“This casino is pretty good. It has a lot of deposit and withdrawal methods and also has a lot of providers. Live Support is fast and does not waste your time. They do help pretty quickly and it is mostly helpful. The cashouts/withdrawals are also arriving pretty fast. Design is also top!” – AyseFilm, LCB

“This would be hands down my favourite casino. It is fair and knows its customers. Quick verification and fast payouts. Lots of games that are fair in terms of wins and losses, compared to other casinos I have played at. It’s so good to find an online casino that I can finally trust. The only downside is the lower maximum withdrawal but ok given how good everything else is. Good job.” – Ehm34, AskGamblers

“I’ve been playing at LevelUp for over 12 months now. I’ve reached Platinum level (14)!! Deposit & non-deposit bonuses daily and prompt! Deposit & withdrawals are excellent, never a problem. Huge selection of machines to play! The new live streamers are pretty awesome.
And the VIP management system setup is perfect. Also, helpful support and quick response. I highly recommend this site to any & everyone.

My dislikes are very short. Maybe increase the 3k max daily withdrawal. Also, the comp point system seems too slow. I’m halfway through level 14 at the moment and I reckon I started the level at the start of the year. I’m a fairly regular player depositing over 150k this year, so increasing the rate of comp points would be great.” – Trav88, AskGamblers

“I played at this casino because it was rated as one of the best on a discussion forum. What a disappointment! Here are all the negative aspects versus no positive aspects. NONE!

You are VERY limited on the games accessible if you have an activated bonus (I had to cancel my bonus because all the games were blocked). The wagering is SUPER HIGH.

I tested 4 games with $20 and I didn’t win even $0.10 on any of them!!!! Weird!! I do not recommend this casino. In my opinion, it is the worst casino I have played at.” – Fanie Poirier, Trustpilot

While one of our core values is to highlight both positive and negative reviews from players, we want to emphasize that the vast majority of players speak highly of LevelUp Casino. They mainly praise the site for its fast withdrawal times and superb customer service.

We also want to highlight the fact that the casino does an amazing job replying to negative reviews across multiple platforms. They don’t just copy-paste a generic answer, but they take their time to address each player individually. This shows a high level of professionalism and indicates a strong trust.

Game Selection

Game TypeAvailability
Slot Machines 8,000+
Table Games 150+
Live Casino Games 6 platforms (Evolution, Pragmatic, Betgames, Beter Live, Atmosfera, Ezugi)
Crash Games 20+
Jackpot Games 150+
Video Poker 15+
Scratchcards 45+
Video Bingo 15+
Virtual Sports 6
Sports Betting No
LevelUp Casino’s game selection

Customer Support

TypeAvailabilityInfo
Live Chat24/7On-site
E-mail24/7support@levelupcasino.com
PhoneNot available
LevelUp Casino’s customer support

Deposits

Methods, Limits, and Fees

Fiat

Deposit MethodFeeMinimum
CashtoCode$/€25
iDebitC$15
InstadebitC$10
InteracC$10
Mastercard$/€10
MiFinity$/€10
Neosurf$/€20
Neteller$/€10
Payz$/€10
Skrill$/€20
Siru$/€10
Venus Point$/€10
Visa$/€10
LevelUp Casino’s deposit methods, limits, and fees for fiat currencies

Crypto

Deposit MethodFeeMinimum
Bitcoin0.0002 BTC
Bitcoin Cash0.001 BCH
Ethereum0.01 ETH
Dogecoin1 DOGE
Litecoin0.01 LTC
USDT0.01 USDT
LevelUp Casino’s deposit methods, limits, and fees for cryptocurrencies

Withdrawals

Methods, Limits, and Fees

Fiat

Withdrawal MethodFeeMinimum
Bank Transfer$/€200
iDebitC$10
InstadebitC$10
Mastercard$/€10
MiFinity$/€10
Neteller$/€10
Payz$/€10
Skrill$/€10
Venus Point$/€10
Visa$/€10
LevelUp Casino’s withdrawal methods, limits, and fees for fiat currencies

Crypto

Withdrawal MethodFeeMinimum
Bitcoin0.0005 BTC
Bitcoin Cash0.003 BCH
Ethereum0.015 ETH
Dogecoin1,000 DOGE
Litecoin0.015 LTC
USDT20 USDT
LevelUp Casino’s deposit methods, limits, and fees for cryptocurrencies

Please be aware that LevelUp Casino has daily, weekly, and monthly withdrawal limits in place which restrict how much you can withdraw in any given period of time:

  • Daily limit: $/€3,000
  • Weekly limit: $/€7,500
  • Monthly limit: $/€15,000

The casino follows these limits strictly, with only the biggest of VIP players being able to bypass them. Exceptions are also made when progressive jackpots are won.

Withdrawal Times

The withdrawal times at LevelUp Casino tend to be very fast. On the casino’s About Us page, it claims that the average processing time for withdrawal is no more than 25 minutes. In our experience, this is not always true. However, we have never waited longer than 5 hours to have our withdrawal request approved.

Judging by the many player reviews that praise LevelUp Casino for its fast withdrawal times, the experience for other people seems to be the same as ours.

Currencies Supported

At LevelUp Casino, you can choose from the below-listed fiat and cryptocurrencies when creating your account. However, you are never stuck with using just one currency as the casino supports multiple wallets. This means that you can store funds in multiple currencies and switch between them as you please.

Fiat

  • AUD ($)
  • CAD ($)
  • EUR (€)
  • NZD ($)
  • USD ($)
  • ZAR (R)

Crypto

  • BCH
  • BTC
  • DOGE
  • ETH
  • LTC
  • USDT

Accepted and Restricted Countries

Accepted CountriesRestricted Countries
Australia India
Canada United Kingdom
Ireland USA
New Zealand
South Africa
LevelUp Casino’s accepted and restricted countries

Gambling License

  • License: Antillephone N.V.
  • License Number: 8048/JAZ2020-13
  • Verification Seal: Yes

Company Info

Main Company

  • Name: Dama N.V.
  • Registration Number: 152125
  • Address: Scharlooweg 39, Willemstad, Curaçao

Subsidiary Company

  • Name: Friolion Ltd
  • Registration Number: HE419102
  • Address: Leandrou, 12A 3086, Limassol, Сyprus

Other casinos that we have reviewed, operated by the same company as LevelUp Casino include:

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