Melbet was thoroughly reviewed in line with our detailed casino review policy.
Launched in 2012, Melbet is a long-running online casino with a broad and varied offering, particularly in terms of game selection and alternative formats such as crash games.
One of its main strengths is the size and diversity of its game library, which includes over 10,000 slot machines and live casino games from over 20 studios. However, some well-known providers and major jackpot networks are not available, which may limit the selection for certain players.
The platform also stands out for having no daily, weekly, or monthly withdrawal limits, allowing players to withdraw larger amounts without having to split payouts over time.
Melbet states that withdrawals are typically processed instantly or within minutes once an account is verified, although player feedback suggests that processing times are not always consistent.
In terms of bonuses, wagering requirements can be lower than average depending on the offer, which improves their overall accessibility. However, the platform places greater emphasis on tournaments and prize-based promotions, with fewer traditional bonuses and a relatively limited loyalty program compared to many competitors.
Customer support is available through multiple channels, including live chat, email, and phone, although the quality of support can vary based on our experience.
Overall, Melbet is best suited for players who prioritise game variety, fast gameplay formats, and tournament-style promotions, but it may be less appealing for those looking for consistent bonus offers, strong VIP rewards, or access to major jackpot titles.
Quick Facts
| Overview of Melbet | |
|---|---|
| Welcome Bonus | Varies by country |
| Bonus Wagering | 25x – 40x (bonus) |
| Casino Games | 11,000 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo, virtual sports, sports betting |
| Payment Methods | AstroPay, IMPS, Interac, Jeton, Mastercard, Neteller, Neosurf, Paysafecard, Payz, Skrill, Sticpay, UPI, Visa, WebMoney (+14 cryptocurrencies) |
| Withdrawal Times | Instant – 24 hours |
| Support | E-mail, Chat, Phone, 24/7 |
| Mobile App | Android & iOS |
| Established | 2012 |
| Owner | Pelican Entertainment B.V. |
| License | Curaçao Gaming Authority |
World Wide Gambler’s Score
| Reputation & Trust | ★★★★☆ |
|---|---|
| Game Selection | ★★★★☆ |
| Bonus Value | ★★★☆☆ |
| Customer Support | ★★★☆☆ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ Strong focus on tournaments and cash drop promotions | ✖ Reports of deposit issues from players |
| ✔ Well-structured game categorisation and filtering | ✖ Inconsistent customer support quality |
| ✔ Multiple support channels (including phone) | ✖ Limited loyalty rewards compared to competitors |
| ✔ No daily / weekly / monthly withdrawal limits | ✖ Comparatively few casino reload bonuses |
| ✔ Live casino contributes 100% towards bonus wagering | ✖ Missing many popular jackpot networks |
| ✔ Fast withdrawals in many cases (not always consistent) |
Welcome Bonus
Melbet offers different welcome packages depending on your country, with variations in bonus structure, wagering requirements, and overall value. While the core format is similar, the practical value of each offer differs significantly.
All welcome bonuses share the following conditions:
- $5 maximum bet while wagering
- 7-day time limit to complete wagering
- No maximum cashout limit after wagering is completed
- Slots and live casino games contribute 100%
The absence of a cashout cap increases the potential value of the bonuses, while the ability to contribute through live casino games is a rare feature that makes these offers particularly relevant for players who prefer live dealer games.
Canada
| Welcome Package (Canada) | |
|---|---|
| 1st Deposit | 100% up to C$675 + 300 free spins |
| 2nd Deposit | 125% up to C$750 |
| 3rd Deposit | 150% up to C$1,200 |
| Minimum Deposit | C$15 |
| Wagering | 25x (bonus), 20x (free spins) |
| Wagering Contribution | Only bonus funds count |
The Canadian welcome package is strong compared to typical industry offers, mainly due to the 25x wagering requirement on bonus funds and 20x on free spins winnings, both of which are lower than what most casinos require.
One notable difference is that only bets made using bonus funds contribute towards wagering. This means progress does not begin until your real balance is used up, which is less flexible than standard bonuses that allow wagering with both balances.
However, the lower wagering requirement offsets this limitation to a large extent.
The inclusion of 300 free spins on the first deposit is also higher than most comparable offers and adds meaningful value, particularly for smaller deposits.
New Zealand
| Welcome Package (New Zealand) | |
|---|---|
| 1st Deposit | 100% up to NZ$850 + 300 free spins |
| 2nd Deposit | 125% up to NZ$900 |
| 3rd Deposit | 150% up to NZ$1,450 |
| Minimum Deposit | NZ$18 |
| Wagering | 25x (bonus), 20x (free spins) |
| Wagering Contribution | Only bonus funds count |
The structure for New Zealand players is nearly identical to Canada, with low wagering requirements and a large number of free spins on the first deposit.
As with Canada, wagering only begins once bonus funds are used. While this limits flexibility slightly, the 25x and 20x wagering requirements still make the package easier to complete than many alternatives.
The increasing match percentages across deposits also improve the overall value for players who plan to deposit multiple times, rather than concentrating most of the value on the first deposit.
India
| Welcome Package (India) | |
|---|---|
| 1st Deposit | 100% up to ₹50,000 + 55 free spins |
| 2nd Deposit | 150% up to ₹71,000 + 85 free spins |
| 3rd Deposit | 200% up to ₹91,000 + 110 free spins |
| Minimum Deposit | ₹450 |
| Wagering | 40x (bonus) |
| Wagering Contribution | Real + bonus funds |
The Indian welcome package offers high match percentages, particularly on later deposits, where the 200% match for the third deposit is larger than the industry average.
This structure allows players to build a larger total balance relative to their deposit, especially on the second and third deposits where the percentages are highest.
The 40x wagering requirement is within the typical range for online casinos. While some offers are slightly lower, it is more common to find higher requirements, making this a reasonable level overall.
Unlike the Canadian and New Zealand offers, wagering can be completed using both real money and bonus funds, which provides more flexibility in how players approach the requirement.
South Africa
| Welcome Package (South Africa) | |
|---|---|
| 1st Deposit | 50% up to $350 + 30 FS |
| 2nd Deposit | 75% up to $350 + 40 FS |
| 3rd Deposit | 100% up to $350 + 50 FS |
| 4th Deposit | 150% up to $350 + 70 FS |
| 5th Deposit | 200% up to $350 + 100 FS |
| Minimum Deposit | $10 |
| Wagering | 40x (bonus) |
| Wagering Contribution | Real + bonus funds |
The South African package becomes more competitive from the third deposit onwards, where match percentages increase significantly.
However, the first deposit bonus of 50% is lower than what many casinos offer, where 100% is more common. This means players receive a smaller boost relative to their initial deposit.
From the third deposit onward, the package aligns more closely with stronger offers in the market, particularly with the higher match percentages.
The 40x wagering requirement is reasonable, and the ability to wager using both real and bonus funds makes the requirements more flexible compared to bonuses that restrict wagering to bonus balance only.
Looking to compare bonus value across casinos?
If you want to explore casino bonuses that offer stronger overall value, including welcome offers, cashback deals, and ongoing promotions, you can compare different options across multiple categories.
Bonus Rules and Conditions
Melbet applies a range of rules that affect how bonuses can be used, how wagering requirements are completed, and whether winnings remain eligible for withdrawal. These conditions apply across most promotions and can influence the overall value of a bonus in practice.
Wagering Contributions
Different game types contribute differently towards wagering requirements:
| Wagering Contributions | |
|---|---|
| Fast Games | 200% |
| Video Slots | 100% |
| Live Casino Games | 100% |
| All Other Games | 0% |
The 100% contribution from live casino games is unusual, as many casinos either exclude live games or apply a much lower contribution rate of 10% or 20%. This makes Melbet’s bonuses more flexible for players who prefer live dealer games.
However, Melbet also lists a large number of specific games that do not contribute towards wagering. These are outlined in the bonus terms (section 21.2) and include a wide range of slots. Unlike some casinos, playing these games does not void the bonus, but bets placed on them will not count towards fulfilling wagering requirements.
Additional Bonus Rules
- $5 maximum bet (or currency equivalent) while wagering bonuses
- 30-day time limit to complete wagering, unless a shorter period is specified
- Bonuses are generally not available for cryptocurrency accounts
- Using bonuses on a high percentage of deposits may be considered bonus abuse
Melbet monitors bonus usage patterns. If bonuses are used on more than 70% of deposits (for 5–9 deposits) or 50% of deposits (for 10 or more deposits), the casino may classify this as bonus abuse, which can result in winnings being forfeited.
Overall, while Melbet offers flexible wagering through full game contributions, the restrictions around excluded games and bonus usage patterns mean players need to pay close attention to how they use bonuses in practice.
Ongoing Promotions
Melbet’s promotional structure is heavily focused on tournaments and prize-based competitions rather than traditional deposit bonuses. This creates a different experience compared to most online casinos, where ongoing offers typically revolve around reload bonuses or free spins.
The casino regularly features a large number of tournaments across slots, crash games, and fast games. These include both in-house promotions and tournaments organised by game providers, all of which are prominently displayed within the platform.
Many of these tournaments are based on wagering volume, where players compete for prizes by placing the highest total bets within a set period. Prize pools can vary significantly, and in some cases include both cash rewards and physical prizes.
In addition to tournaments, Melbet also highlights cash drop promotions, where players can win random prizes while playing selected games. These are typically triggered during gameplay and can award multiple smaller prizes over time.
While competition-based promotions are a clear strength, traditional bonus offers are more limited. Melbet runs a recurring weekly deposit bonus:
- 50% bonus up to $100 + 100 free spins with a 35x wagering requirement, available every Friday
Time-limited deposit bonuses are also introduced periodically, often tied to specific game categories such as fast games. These can offer lower wagering requirements, but are not always available.
This promotion model makes Melbet particularly appealing for players who enjoy competitive formats and leaderboard-based rewards. However, it may be less suitable for those who prefer consistent deposit bonuses or straightforward free spin offers.
Melbet also offers a small birthday reward, where eligible players receive 20 free spins. To qualify, players must meet certain conditions, including having deposited at least $100 in the past 30 days, maintaining an account older than 30 days, and verifying both email and phone number.
If you are specifically looking for casinos that offer birthday rewards, you can explore our list of casino birthday bonuses.
Loyalty Rewards
Melbet’s loyalty program is relatively simple in structure, offering a combination of cashback and rakeback depending on your level. While it lacks some of the features seen in more complex VIP programs, it includes a few elements that can still provide consistent value.
The program consists of eight levels. The first seven levels offer between 5% and 11% cashback on net losses, while the highest level replaces cashback with rakeback.
The cashback is calculated based on losses across all games and can be claimed at intervals ranging from every seven days to daily, depending on your level. Importantly, there are no wagering requirements on cashback rewards, and no maximum cap on how much can be received.
At the highest level, players receive rakeback instead of cashback. This is based on total wagering rather than losses and is paid regardless of whether you win or lose. Rates range from 0.05% to 0.25%, with higher returns applied to slot play.
Here’s a breakdown of the loyalty levels:
| Level | Cashback | Rakeback | Credited |
|---|---|---|---|
| 1 | 5% | – | Every 7 days |
| 2 | 6% | – | Every 6 days |
| 3 | 7% | – | Every 5 days |
| 4 | 8% | – | Every 4 days |
| 5 | 9% | – | Every 3 days |
| 6 | 10% | – | Every 2 days |
| 7 | 11% | – | Daily |
| 8 | – | 0.05% – 0.25% | Daily |
The main advantage of this system is the combination of uncapped cashback and no wagering requirements, which allows players to recover a portion of their losses without additional conditions.
However, progression through the loyalty levels is extremely slow. Reaching the highest tier requires a very high total wagering volume, meaning that most players are unlikely to access the rakeback system.
Overall, the program offers steady value through cashback, but its long progression curve and limited access to higher-tier rewards make it less competitive than many other casino loyalty programs.
Reputation
The reputation scores below reflect player feedback across multiple review platforms and provide a general indication of how Melbet is perceived based on reported user experiences.
| Source | Score |
|---|---|
| Trustpilot | 3.3 / 5 |
| Casino Guru | 8.2 / 10 |
| AskGamblers | 9.2 / 10 |
| LCB | 2.5 / 5 |
Summary of Player Reviews
Across more than 1,800 player reviews collected from various platforms, feedback on Melbet is mixed, with several recurring themes.
The most common complaints relate to deposit issues, particularly funds not being credited after payment. While this may depend on specific payment methods or regions, the volume of similar reports is higher than what is typically seen across most online casinos.
Other frequently mentioned concerns include delayed or cancelled withdrawals and accounts being restricted after verification. While these types of complaints are not uncommon in the industry, their frequency in this case suggests that players should approach with caution.
On the positive side, many players highlight the wide selection of games and the variety of available payment methods. There are also consistent mentions of the platform offering a large number of promotions and tournaments.
It should be noted that Trustpilot has issued a notice on Melbet’s profile, stating that the rating is currently unavailable due to a breach of its guidelines. This makes it more difficult to rely on that platform alone when assessing overall reputation.
Across other platforms, feedback appears more balanced, although even positive reviews often mention slower-than-expected withdrawals as a drawback.
Melbet is also active in responding to player reviews, addressing both positive and negative feedback, which indicates a level of engagement with user concerns.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 10,000+ |
| Table Games | ✔ Yes |
| Live Casino Games | ✔ 23 platforms (Evolution, Ezugi, LIW, Playtech, Pragmatic, TVBET) |
| Crash Games | ✔ 100+ |
| Jackpot Games | ✔ Yes |
| Video Poker | ✔ 40+ |
| Scratch Cards | ✔ 130+ |
| Video Bingo | ✔ 75+ |
| Virtual Sports | ✔ 40+ |
| Sports Betting | ✔ Yes |
Melbet offers a very large and varied game library, covering a wide range of categories beyond traditional casino content, including crash games and virtual sports.
However, the selection is not without gaps. Several well-known slot providers such as ELK Studios, Microgaming, Push Gaming, and Yggdrasil are not available, which may limit access to some popular titles.
There is also a relatively limited presence of major progressive jackpot networks, such as Mega Moolah, WowPot, Dream Drops, as well as must-drops jackpots, meaning players looking for large pooled jackpots may find fewer options compared to other casinos.
Outside of these areas, the overall selection is extensive. In particular, Melbet stands out for its large number of crash games, which are grouped into a dedicated category and easy to access.
The platform also provides detailed categorisation and filtering options, making it easier to navigate a large library of games. These include:
- Bingo
- Bonus buy slots
- Book slots
- Cascading slots
- Cluster pay slots
- Crash games
- Jackpot slots
- Megaways slots
- Poker
- Slots by theme
- Virtual sports
The live casino section is also well structured, with multiple categories that allow players to quickly find specific types of games.
Slot Machines
Melbet offers over 10,000 slot machines from more than 100 game providers, which is higher than what most online casinos offer.
The selection includes a wide range of established studios such as NetEnt, Play’n GO, Pragmatic Play, Relax Gaming, and Nolimit City, among others.
While the overall volume is high, the absence of certain major providers means that some well-known titles are not available.
In terms of RTP settings, many games appear to run at or near their higher configurations, which can improve long-term return compared to lower RTP versions. However, there are exceptions, so it remains important to check the RTP of individual games.
For example, Big Bass Bonanza can have an RTP of up to 96%, but we observed it running at 94% on Melbet, highlighting the importance of verifying game settings.
Live Casino Games
Melbet offers a large live casino section with games provided by multiple platforms, including Evolution, Playtech, Pragmatic Play, and Ezugi.
This results in a wide range of classic table games, live game shows, and alternative formats such as lottery-style draws and fast-paced betting games.
Some providers, such as TVBET and Lotto Instant Win, focus on rapid-draw games that resemble lottery formats, offering frequent results and continuous gameplay.
To give you a glimpse of Melbet’s live casino section, here are some of the most notable games available:
| Roulette Games | Blackjack Games |
|---|---|
| Classic Roulette | Classic Blackjack |
| Cash Collect Roulette | Easy Blackjack |
| Fireball Roulette | Fun Fun 21 |
| Fortune Roulette | Infinite Bet Stacker Blackjack |
| Gold Vault Roulette | Lightning Blackjack |
| Lightning Roulette | Mega Fire Blaze Blackjack |
| Lucky 6 Roulette | ONE Blackjack |
| Jet Set Racing Roulette | Power Blackjack |
| Lucky Ball Roulette | Quantum Blackjack |
| Mega Fire Blaze Roulette | |
| Monopoly Roulette | |
| Power Up Roulette | |
| Red Door Roulette | |
| Sticky Bandits Roulette | |
| Baccarat Games | Other Games |
| Classic Baccarat | Craps |
| Fashion TV Jackpot Baccarat | Balloon Race |
| Lightning Baccarat | Hi-Lo Western Live |
| Mega Baccarat | Lightning Ball |
| Lightning Dice | |
| Marble Race | |
| Race Track | |
| Red Baron | |
| Sic Bo | |
| Stock Market Live | |
| Super Color Game | |
| Video Poker Live | |
| Money Wheels | Game Shows |
| Adventures Beyond Wonderland | Dice City |
| Crazy Time | Busted or Bailed |
| Dream Catcher | Cash or Crash |
| Funky Time | Crazy Balls |
| Ice Fishing | Deal or no Deal |
| Lightning Storm | Gonzo’s Treasure Map |
| Mega Wheel | Jumanji the Bonus Level |
| Money Time | Millionaire Video Poker |
| Monopoly Live | Mega Fire Blaze Lucky Ball |
| Spin a Win | Monopoly Big Baller |
| Sweet Bonanza Candy Land | Snakes and Ladders |
| The Greatest Cards Show | The Bingo Spot |
| Treasure Island | Vegas Ball Bonanza |
| Wonderland Lucky Ball |
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| 24/7 | info-en@melbet.com | |
| Phone | 24/7 | +44 2038077601 |
Melbet offers a variety of support channels, which is less common among online casinos. Players can reach out via live chat, email, and even phone, the latter of which is becoming increasingly rare in the industry.
Getting connected to a live chat agent is a quick and seamless process. While the chat initially starts with an automated bot, simply requesting to speak with a human agent will get you connected right away.
However, the quality of the support provided by the chat agents leaves much to be desired. During our interactions, we found that the agents were not as knowledgeable or service-minded as expected.
For example, when asking about wagering contributions for bonuses and live casino games, the agent had no understanding of the concept and was unable to provide a helpful response. This lack of knowledge is disappointing considering that wagering requirements are a fundamental part of any casino’s operations.
On the plus side, the agents are very patient. Even when issues arose or frustration mounted due to their lack of expertise, they remained calm and tried their best to assist. While this patience is commendable, it doesn’t completely offset the need for more training and a better understanding of core casino terms.
Deposits and Withdrawals
Methods, Limits, and Fees
Fiat
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| AstroPay | ✖ | $20 | $20 |
| IMPS | ✖ | ₹300 | ₹2,000 |
| Interac | ✖ | C$25 | C$25 |
| Jeton | ✖ | $1 | $1 |
| Mastercard | ✖ | $10 | $10 |
| Neteller | ✖ | $30 | $30 |
| Neosurf | ✖ | $10 | Not available |
| Paysafecard | ✖ | $30 | Not available |
| Payz | ✖ | C$25 | C$25 |
| Skrill | ✖ | $30 | $30 |
| Sticpay | ✖ | $5 | $15 |
| UPI | ✖ | ₹300 | ₹2,000 |
| Visa | ✖ | $10 | $10 |
| WebMoney | ✖ | $1 | $1 |
Crypto
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Binance Coin | ✖ | 1.5 mBNB | $30 |
| Bitcoin | ✖ | 1 mBTC | $30 |
| Bitcoin Cash | ✖ | 2.5 mBCH | $30 |
| Cardano | ✖ | 2.5 ADA | $30 |
| Dai | ✖ | 30 DAI | $60 |
| Dogecoin | ✖ | 6.5 DOGE | $30 |
| Ethereum | ✖ | 20 mETH | $60 |
| Litecoin | ✖ | 13 mLTC | $30 |
| Monero | ✖ | 5.8 XMR | $5 |
| Ripple | ✖ | 1.7 XRP | $30 |
| Solana | ✖ | 10 mSOL | $10 |
| Tron | ✖ | 10 TRX | $30 |
| USDC | ✖ | 5 USDC | $20 |
| USDT | ✖ | 30 USDT | $50 |
Note that while Melbet mentions its minimum deposit limits for cryptocurrencies in their crypto format, its withdrawal limits are mentioned as fiat. Thus, the minimum for each crypto depends on the current currency exchange rate.
General Withdrawal Limits
Melbet does not impose any daily, weekly, or monthly withdrawal limits. This is relatively uncommon, as many online casinos cap how much players can withdraw within a given period.
The absence of withdrawal limits is a practical advantage, particularly for high-stakes players and larger winners, as it allows funds to be withdrawn in full rather than being split into smaller payouts over time.
Withdrawal Times
Melbet states that the majority of withdrawal requests are processed instantly or within minutes, provided that the account is fully verified.
However, the casino also mentions that in some circumstances where security checks have to be made, it can take up to 24 hours to have your withdrawal approved.
In our own testing, withdrawals to a Skrill wallet were processed almost instantly after submission. However, these tests involved relatively small amounts.
This contrasts with a noticeable number of player reports mentioning delayed withdrawals. While individual experiences may vary depending on factors such as withdrawal size, payment method, or account activity, the mixed feedback suggests that processing times are not always consistent.
Players who prioritise fast and predictable payouts may want to compare Melbet with other instant and fast withdrawal casinos, where approval times are more consistently within minutes or up to 24 hours at most.
Currencies Supported
Melbet supports a wide range of currencies, including more than 100 fiat options as well as multiple cryptocurrencies.
The platform also allows multi-currency accounts, meaning players can switch between different currencies within the same account. This can be useful for accessing specific payment methods or avoiding conversion fees.
Fiat
- AUD (A$)
- CAD (C$)
- EUR (€)
- INR (₹)
- NZD (NZ$)
- USD ($)
- ZAR (R)
Note
Only fiat currencies relevant to our target regions are listed above. To see all available ones, please visit the casino.
Crypto
- ADA
- BCH
- BTC
- DASH
- DOGE
- ETH
- LINK
- LTC
- TRX
- USDT
- XMR
- XRP
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Canada | ✖ Australia |
| ✔ India | ✖ Ireland |
| ✔ New Zealand | ✖ United Kingdom |
| ✔ South Africa | ✖ USA |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Curaçao Gaming Authority
- License Number: OGL/2024/561/0554
- Verification Seal: Yes
Company Info
Main Company
- Name: Pelican Entertainment B.V.
- Registration Number: 134359
- Address: Dr. H. Fergusonweg 1, Curaçao
Subsidiary Companies
- Name: Edric Ltd
- Registration Number: HE446653
- Address: Demosthenes Severis 23, office 11, 1080, Nicosia, Cyprus
- Name: Faren Ltd
- Registration Number: HE446654
- Address: Demosthenes Severis, 23, office 11, 1080, Nicosia, Cyprus
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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