Merlin Casino was thoroughly reviewed in line with our detailed casino review policy.
Launched in 2023, Merlin Casino delivers an impressive gambling experience with only a few notable drawbacks.
Players can enjoy multiple weekly deposit bonuses, all wager-free. This is rare and highly attractive. The downsides are that the bonus is removed upon cashout, and while active, you are only allowed to play slots (excluding Megaways and jackpot slots).
The casino also offers points for every slot wager, convertible to cash at a rate equal to 0.4% rakeback. This is strong value for slot players, though live casino players receive no comparable rewards.
The game library is vast — over 13,000 titles from 115+ studios. Almost everything is here: slots, live casino, crash games, and more from all the top providers. Missing pieces only include must-drop jackpot slots, some progressive jackpot networks, and Microgaming titles.
Most importantly, almost all slot machines run at maximum RTP settings, giving players the best possible odds of winning. This is increasingly rare in today’s market and a major plus for slot fans.
On the other hand, withdrawals are another strong point. The casino offers high monthly withdrawal limits of $/€40,000 and fast payouts, usually processed within 24 hours.
Quick Facts
| Overview of Merlin Casino | |
|---|---|
| Free Signup Bonus | 20 free spins (code: SPINS20) |
| Welcome Bonus | Up to $/€900 + 300 free spins |
| Bonus Wagering | None |
| Casino Games | 13,000 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker, scratch cards, video bingo, virtual sports, sports betting |
| Payment Methods | Cashlib, Google Pay, Interac, Jeton, Mastercard, MiFinity, Neteller, Revolut, Skrill, Visa (+10 cryptocurrencies) |
| Withdrawal Times | Within 24 hours |
| Customer Support | E-mail, Chat, 24/7 |
| Mobile App | None |
| Established | 2023 |
| Owner | Wild Blackfin Limited SRL |
| License | Anjouan Gaming |
World Wide Gambler’s Score
| Reputation & Trust | ★★★★☆ |
|---|---|
| Game Selection | ★★★★★ |
| Bonus Value | ★★★★★ |
| Customer Support | ★★★★☆ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ All deposit bonuses are wager-free | ✖ VPN connections are restricted |
| ✔ Two weekly casino tournaments | ✖ Most games are forbidden to play with a bonus |
| ✔ Three weekly deposit bonuses | ✖ No bonus offers for live casino (only slots) |
| ✔ Points system with 0.4% rakeback on slots | ✖ Support agents could be slightly more service-centered |
| ✔ Most slots run on maximum RTP | |
| ✔ Near-perfect selection of games | |
| ✔ Solid game filtering and categorization | |
| ✔ Smooth and hassle-free withdrawal process |
Welcome Bonus
Merlin Casino offers a wager-free welcome package across your first four deposits — a rare and attractive feature. Unlike standard bonuses, there are no wagering requirements before withdrawal.
However, there’s a trade-off: the bonus itself cannot be withdrawn, only winnings on top of it. Those winnings are capped at 5x the received bonus.
| Welcome Package | |
|---|---|
| 1st Deposit | 120% up to $/€240 + 100 free spins |
| 2nd Deposit | 110% up to $/€220 |
| 3rd Deposit | 100% up to $/€100 + 200 free spins |
| 4th Deposit | 120% up to $/€240 |
| Type of Bonus | Sticky |
| Wagering Requirement | None |
| Time Limit for Wagering | N/A |
| Maximum Bet Allowed | $/€4 per game round |
| Max Cashout | 5 times the received bonus |
| Minimum Deposit | $/€20 |
| Excluded Payment Methods | Skrill & Neteller |
| Bonus Code | N/A |
On top of the first deposit bonuses, new players also get a no deposit bonus of 20 free spins on Tower of Fortuna. This too is wager-free and has a $/€50 max cashout.
| Free Signup Bonus | |
|---|---|
| Bonus Offer | 20 free spins |
| Slot Machine | Tower of Fortuna |
| Wagering Requirement | None |
| Max Cashout | $/€50 |
| Bonus Code | SPINS20 |
To claim the no deposit bonus, simply sign up for an account, verify your email, and enter SPINS20 as a code in the promotions tab found under your account profile.
Important Bonus Terms
Merlin Casino’s bonus system is straightforward but comes with strict rules you need to know:
- For all wager-free match bonuses, the bonus amount is removed upon cashout — only winnings above the bonus are kept.
- Winnings from bonuses must be withdrawn within 45 days or they are voided by the casino.
- With an active bonus, you can only play slots — except Megaways slots and jackpot slots, which are banned.
- The following are also forbidden while using a bonus:
- Crash games
- Bonus buy feature
- Live casino games
- Scratch cards
- Sports betting
- Table games
- Video poker
- Virtual sports
- Breaching these rule can lead to confiscation of funds.
- The casino automatically blocks restricted games with an active bonus, which reduces the risk of accidental breaches, but it’s still important to know about the rule as you can’t fully rely on the casino’s system.
- Deposits made with Skrill and Neteller are not eligible to claim bonuses.
- Winnings made from reload bonuses offered on Fridays and Saturdays may be voided if you haven’t deposited and played during the same week.
Other Bonuses
Merlin Casino adds plenty of ongoing value with a range of recurring promotions, all of which are wager-free unless otherwise stated. Here’s what’s in store:
Tuesday Free Spins
Deposit $/€25, $/€50, or $/€100 to get 25, 70, or 150 free spins respectively (worth $/€2.50, $/€7, and $/€15).
This is a quick way to start the week with extra spins, although one of the casino’s least valuable offers.
Friday Reload Bonus
Get a 100% bonus up to $/€200 every Friday.
This offer follows standard bonus rules: no wagering, bonus removed upon cashout, and a maximum cashout of 5x.
Additionally, bonus winnings might voided if a deposit wasn’t made earlier in the week.
Saturday Reload Bonus
Claim a 50% bonus up to $300 every Saturday.
The same rules apply here as the Friday reload bonus.
Weekly Multiplier Tournament
A weekly slot tournament with a prize pool of $/€500 + 300 free spins split among 7 players.
Points are based on the win multiplier of each winning spin, favoring high rollers who can make the most spins.
Prizes won come with a 5x wagering requirement.
Weekly Spin Count Tournament
A weekly slot tournament with a prize pool of $/€1,000 + 300 free spins split among 8 players.
Winners are those with the highest number of spins on eligible slots, which favors high rollers.
Again, prizes come with a 5x wagering requirement.
Points-to-Cash Exchange
Players at Merlin Casino earn 1 comp point for every $/€10 wagered on slot machines.
These points can be exchanged for wager-free cash at a rate of 25 points for $/€1.
This is equivalent to a 0.4% rakeback on slot wagers, which is quite high compared to casinos that run similar promotions.
Birthday Bonus
Players who have deposited in the last 2 months can request a birthday gift via support within 3 days of their birthday.
This gift usually consists of 20 free spins, with potential for more for high rollers.
If you’re curious how Merlin Casino’s offer compares, you can browse our complete list of birthday casino bonuses to see deals from other casinos.
Value Summary
Merlin Casino’s ongoing promotions are among the stronger ones we’ve seen, especially for slot players.
The combination of wager-free reloads, regular tournaments, and a steady 0.4% rakeback gives consistent value beyond the welcome bonus.
Live casino players, however, will find little here for them.
Loyalty Rewards
Merlin Casino does not have a fixed loyalty ladder where players progress through set levels and earn guaranteed rewards.
Instead, the casino assigns one of four loyalty tiers at its own discretion, based on your activity. There is no published list of requirements for each tier.
Possible VIP perks include:
- Daily or weekly cashback on losses
- Exclusive bonus offers
- Faster approval of withdrawals
- Personal account manager
- Gifts and invitations to events
While this setup is not unusual in online casinos, the lack of transparency makes it hard to measure the program’s true value. Rewards are likely to vary significantly depending on your play style and spending.
Reputation
The reputation scores listed below represent what players on various platforms think of Merlin Casino based on their reported experience.
| Source | Score |
|---|---|
| Trustpilot | 2.5 / 5 |
| Casino Guru | 6.6 / 10 |
| AskGamblers | 6.7 / 10 |
Summary of Player Reviews
We looked into what players have been saying about Merlin Casino across various review platforms. Interestingly, we found only 17 reviews in total — a surprisingly low number.
This could suggest that the casino isn’t yet very populated, or that most players are satisfied with their experience (as dissatisfied players are generally more likely to leave reviews than happy ones).
The reviews we did find were quite mixed.
Positive feedback highlights include:
- Withdrawals processed quickly, often within one day.
- Wager-free bonuses that were easy to cash out.
- Players calling it one of the best new casinos they’ve tried.
- Friendly and helpful customer support.
- Smooth withdrawals without any issues.
Negative feedback includes:
- One player claimed they had to wager their deposit 10 times before withdrawing, which is a serious drawback if true. While the casino’s terms mention possible wagering requirements on deposits, 10x is not specified.
- A player accused the casino of running its games on low RTP because they didn’t win. Our research confirms this is not accurate — almost all games run at maximum RTP.
- A complaint about rude and unprofessional customer support.
- A report that the casino allowed a previously closed account to be re-opened, leading to losses of over $/€4,000 (likely involving a problem gambling case).
- A complaint about lengthy KYC verification times.
Overall, the number of complaints is very small, especially considering Merlin Casino has been in operation since 2023. Many of the negative comments appear to be isolated incidents, and in some cases, they are not supported by evidence.
Taken together, the available player feedback generally aligns with our own experience of Merlin Casino as a high-quality operator rather than the opposite.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 12,500+ |
| Table Games | ✔ Yes |
| Live Casino Games | ✔ 17 platforms (Aladdin, Amusnet, Asia Gaming, BetConstruct, Betgames, Bombay Live, Ebet, Evolution, Ezugi, Media Live, Playtech, Popok, Pragmatic, Skywind, Stakelogic, TVBET, Vivo Gaming) |
| Crash Games | ✔ 50+ |
| Jackpot Games | ✔ 500+ |
| Video Poker | ✔ 50+ |
| Scratch Cards | ✔ 150+ |
| Video Bingo | ✔ 120+ |
| Virtual Sports | ✔ 3+ |
| Sports Betting | ✔ Yes |
Merlin Casino offers one of the largest game collections in the online gambling industry, with over 13,000 titles from more than 115 software providers. This number puts it well above the average casino.
The variety is equally impressive. All major game types are represented, from a wide variety of slots to plenty of bingo games, crash titles, and scratch cards, alongside a deep live casino section. For most players, it’s fair to say that you’ll rarely run out of options here.
Highlights of the Game Selection
- Massive slot offering from a long list of reputable studios, with the exception of Microgaming.
- Hundreds of progressive jackpots from Fazi, EGT, GameArt, Playtech, and Blueprint’s Jackpot King network, with prizes ranging from smaller $/€10k pots to jackpots exceeding $/€1 million.
- Nearly all slots set to maximum RTP, giving players better long-term return potential than most casinos
- 17 different live casino platforms — far above the industry average — with Evolution, Playtech, and Pragmatic Play all featured.
- Strong crash game offering with 50+ titles, including major hits like Aviator, Aviatrix, and Big Bass Crash.
Downsides of the Game Selection
- No “must drop” jackpot slots, which are popular for their jackpots that are guaranteed to drop at a certain time.
- Missing some major jackpot networks such as Mega Moolah, WowPot, and Dream Drops.
- No Microgaming content, which may disappoint fans of that provider’s slots.
Game Browsing and Categories
The game navigation at Merlin Casino is decent, though not top-tier.
General game filtering include:
- Bonus buy slots
- Crash games
- Game provider
- Jackpot slots
- Megaways slots
- New releases
- Video poker
Live casino filtering includes:
- Baccarat
- Blackjack
- By provider
- New releases
- Roulette
- Others
The categorization is logical and allows for quick searches, but some players may prefer more granular filters, such as volatility or feature-specific tags.
Slot Machines
Merlin Casino’s slot library is absolutely huge, covering a wide range of themes, reel designs, mechanics, and bonus features. Basically anything you would want is there plus much more.
Some of the most popular slot providers featured at the casino include:
- Big Time Gaming
- Blueprint
- ELK Studios
- Evoplay
- Fugaso
- Hacksaw Gaming
- Iron Dog Studios
- NetEnt
- Nolimit City
- Peter & Sons
- Play’n GO
- Playtech
- Pragmatic Play
- Push Gaming
- Quickspin
- Red Tiger Gaming
- Relax Gaming
- Thunderkick
- Yggdrasil
The absence of Microgaming is noticeable, but almost every other high-profile developer is represented, making it a joy to browse through the selection and try new games.
Jackpot Slots
While some top-tier jackpots are missing at Merlin Casino, there are still 500+ jackpot slots available, ranging from smaller pots up to jackpots exceeding $/€1 million.
Fazi, EGT, and GameArt are some of the providers you’ll find smaller jackpots up to $/€10,000 – $/€50,000 in, while Blueprint’s Jackpot King network, and some of Playtech’s slots offer life-changing ones.
Return to Player %
Merlin Casino runs nearly all its slot machines at the highest RTP settings, which is rare and highly beneficial for players as it gives you the best chances of winning.
Here’s a comparison we made going through many of the casino’s titles, comparing the RTP in the casino’s slots with the available RTP range that those slots can have:
| Slot | Provider | RTP Range | Merlin Casino’s RTP |
|---|---|---|---|
| Starburst | NetEnt | 90 – 96% | 94% |
| Jack and the Beanstalk | NetEnt | 90 – 96% | 96% |
| Laser Fruit | Red Tiger | 91 – 96% | 96% |
| Le Viking | Hacksaw | 88 – 96% | 96% |
| Book of Dead | Play’n GO | 84 – 96% | Not stated |
| Billie Wild | Gamzix | 92 – 96% | 96% |
| Scatter Monsters | Quickspin | 87 – 96% | 96% |
| Golden Glyph 3 | Quickspin | 87 – 96% | 96% |
| Razor Shark | Push Gaming | 94 – 96% | 96% |
| Deadwood | Nolimit City | 94 – 96% | 96% |
| Marching Legions | Relax Gaming | 97 – 98% | 98% |
| Big Bass Bonanza | Pragmatic Play | 94 – 96% | 95% |
| Gold Fever | Yggdrasil | 90 – 96% | 96% |
For the uninitiated, RTP is a measure of how much money is returned to you in the long run. Many game studios allow casinos to choose from a set of different RTP settings and many casinos these days go with lower ones to improve their profit margins.
Crash Games
Merlin Casino’s crash game selection is exceptional with an above average selection of over 50 titles, including games such as:
- Aviator
- Aviatrix
- Big Bass Crash
- CricketX
- High Flyer
- JetX
- JetX3
- Metroid
- Sky High
- Skyliner
- Skyward
- Spaceman
A dedicated crash games section in the menu makes these games easy to access — a small but welcome detail for fans of the genre.
Live Casino Games
Merlin Casino’s live dealer portfolio is outstanding, both in size and diversity. With 17 providers in total, the selection far exceeds the industry average.
Most importantly, it includes three of the biggest names in live gaming — Evolution, Playtech, and Pragmatic Play — offering a wide variety of traditional and innovative table games and card games, as well as high-production game shows and money wheels.
Here are some of the many games from Evolution, Playtech, and Pragmatic Play:
| Roulette Games | Blackjack Games |
|---|---|
| Classic Roulette | Classic Blackjack |
| Cash Collect Roulette | Easy Blackjack |
| Fireball Roulette | Fun Fun 21 |
| Fortune Roulette | Infinite Bet Stacker Blackjack |
| Gold Vault Roulette | Lightning Blackjack |
| Lightning Roulette | Mega Fire Blaze Blackjack |
| Lucky 6 Roulette | ONE Blackjack |
| Jet Set Racing Roulette | Power Blackjack |
| Lucky Ball Roulette | Quantum Blackjack |
| Mega Fire Blaze Roulette | |
| Monopoly Roulette | |
| Power Up Roulette | |
| Red Door Roulette | |
| Sticky Bandits Roulette | |
| Baccarat Games | Other Games |
| Classic Baccarat | Craps |
| Fashion TV Jackpot Baccarat | Balloon Race |
| Lightning Baccarat | Hi-Lo Western Live |
| Mega Baccarat | Lightning Ball |
| Lightning Dice | |
| Marble Race | |
| Race Track | |
| Red Baron | |
| Sic Bo | |
| Stock Market Live | |
| Super Color Game | |
| Video Poker Live | |
| Money Wheels | Game Shows |
| Adventures Beyond Wonderland | Dice City |
| Crazy Time | Busted or Bailed |
| Dream Catcher | Cash or Crash |
| Funky Time | Crazy Balls |
| Ice Fishing | Deal or no Deal |
| Lightning Storm | Gonzo’s Treasure Map |
| Mega Wheel | Jumanji the Bonus Level |
| Money Time | Millionaire Video Poker |
| Monopoly Live | Mega Fire Blaze Lucky Ball |
| Spin a Win | Monopoly Big Baller |
| Sweet Bonanza Candy Land | Snakes and Ladders |
| The Greatest Cards Show | The Bingo Spot |
| Treasure Island | Vegas Ball Bonanza |
| Wonderland Lucky Ball |
Other providers enhance the mix with unique offerings like TVBET’s many live lottery draws, Betgames’ backgammon and card games, and Skywind’s exclusive money wheel, Joker’s Wheel.
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| 24/7 | support@merlincasino.com | |
| Phone | N/A | – |
We’ve tested Merlin Casino’s live chat on multiple occasions. Overall, the service is good but not outstanding. It’s fast and functional, but there’s room for improvement.
One annoyance is the repeated posting of promotions in the chat window. This appears to be automated rather than agent-driven, but it disrupts the experience and feels unnecessary.
In terms of interaction, agents are polite enough but not especially warm or accommodating. They tend to give short, to-the-point answers, with a focus on resolving queries quickly rather than building rapport.
On the positive side, they respond promptly, and the information provided has always been accurate in our experience. The agents clearly know the casino’s systems and policies well.
We can’t say how they’d deal with real issues as we haven’t experienced any during our play testing, but based on our experience and the fact that there are rarely any complaints about the casino’s support, we believe they would be dealt with efficiently.
Deposits and Withdrawals
Methods, Limits, and Fees
Fiat
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Cashlib | ✖ | $/€10 | Not available |
| Google Pay | ✖ | $/€20 | $/€30 |
| Interac | ✖ | C$20 | C$30 |
| Jeton | ✖ | $/€5 | $/€30 |
| Mastercard | ✖ | $/€20 | $/€30 |
| MiFinity | ✖ | $/€20 | Not available |
| Neteller | ✖ | $/€20 | $/€30 |
| Revolut | ✖ | $/€20 | $/€30 |
| Skrill | ✖ | $/€20 | $/€30 |
| Visa | ✖ | $/€20 | $/€30 |
Crypto
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Binance Coin | ✖ | 0.01 BNB | $/€30 |
| Bitcoin | ✖ | 0.0001 BTC | $/€30 |
| Dogecoin | ✖ | 1 DOGE | $/€30 |
| Ethereum | ✖ | 0.02 ETH | $/€30 |
| Litecoin | ✖ | 0.01 LTC | $/€30 |
| Ripple | ✖ | 0.001 XRP | $/€30 |
| Solana | ✖ | 0.05 SOL | $/€30 |
| Tron | ✖ | 10 TRX | $/€30 |
| USDC | ✖ | 5 USDC | $/€30 |
| USDT | ✖ | 5 USDT | $/€30 |
General Withdrawal Limits
Merlin Casino offers above-average withdrawal flexibility. There are no daily or weekly limits, which is an advantage over many competitors.
The monthly withdrawal cap is $/€40,000, twice the limit found at many casinos that cap payouts at just $/€20,000.
VIP players may have these limits increased at the discretion of the casino, as stated in the terms and conditions.
Withdrawal Times
Merlin Casino states in its terms that withdrawals are processed within 1 business day. Customer support confirms this as within 24 hours.
In our own testing, we made two withdrawals and both were approved within this timeframe. This has earned the casino a place on our list of the fastest withdrawal casinos.
That said, payouts tend to be close to the 24-hour mark rather than within just a few hours. Players looking for near-instant withdrawals may find faster options elsewhere.
Currencies Supported
Merlin Casino supports the following currencies for gameplay and account creation:
- AUD (A$)
- BRL (R$)
- CAD (C$)
- EUR (€)
- NOK (KR)
- PLN (zł)
- TRY (₺)
- USD ($)
The casino also accepts cryptocurrency deposits and withdrawals. However, funds cannot be stored in crypto. All crypto deposits are converted to fiat, and withdrawals are converted back to crypto at the time of payout.
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ United Kingdom |
| ✔ Canada | ✖ USA |
| ✔ India | |
| ✔ Ireland | |
| ✔ New Zealand | |
| ✔ South Africa |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Anjouan Gaming
- License Number: ALSI-202601043-FI2
- Verification Seal: Yes, in the website footer
Company Info
- Name: Wild Blackfin Limited SRL
- Registration Number: 3-102-944496
- Address: Avenidas 8 & 10, Calle 39, LY Center, 11501, San Jose, Costa Rica
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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