Pelican Casino was thoroughly reviewed in line with our detailed casino review policy.
Launched in 2019 and operated by WoT N.V., Pelican Casino is a questionable site that should be proceeded with caution. While many of the operator’s casinos have faced trust issues, Pelican’s reputation is further complicated by allegations of running fake slot machines, which were investigated by LCB.org.
Although the current status of these claims remains unclear, we observed some unusual details during our review, such as missing RTP information for Starburst and a completely unavailable info section for Book of Dead, which raises suspicions.
Adding to the concerns, Pelican Casino has been blacklisted by Chipy.com due to a lack of communication regarding complaints received by players about withdrawal issues.
To make matters worse, an outdated banner advertising a $/€30,000 prize pool that no longer applies and a live casino category that holds almost none of the casino’s live casino games and several games that shouldn’t be there, suggest the casino may not be properly maintained.
While Pelican Casino has a lot of issues that might deter cautious players, it does offer attractive bonuses with some of the lowest wagering requirements in the industry (20x-30x), and its welcome package is especially lucrative.
However, the combination of the casino’s questionable reputation, lack of transparency, and low player base makes it hard to fully recommend, despite its tempting bonus offers.
Quick Facts
| Overview of Pelican Casino | |
|---|---|
| Free Signup Bonus | $/€15 |
| Welcome Bonus | Up to $/€1,500 + 140 free spins |
| Bonus Wagering | 25x – 30x (bonus) |
| Casino Games | 3,500 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, scratchcards, video bingo |
| Payment Methods | Interac, Jeton, Mastercard, MuchBetter, MiFinity, Neosurf, Neteller, Paysafecard, Revolut, Skrill, Visa (+11 cryptocurrencies) |
| Withdrawal Times | Within 24 hours |
| Customer Support | E-mail, Chat, 24/7 |
| Mobile App | None |
| Established | 2019 |
| Owner | WoT N.V. |
| License | Curaçao Gaming Authority |
World Wide Gambler’s Score
| Reputation & Trust | ★☆☆☆☆ |
|---|---|
| Game Selection | ★★★☆☆ |
| Bonus Value | ★★★★☆ |
| Customer Support | ★★★★☆ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ High withdrawal limits | ✖ High likelihood of some games being fake |
| ✔ Several weekly bonuses | ✖ Almost no feedback from players is available |
| ✔ Low wagering requirements | ✖ Slots from several renowned studios are missing |
| ✔ 10% daily cashback for slots | ✖ No live casino by Playtech or Pragmatic |
| ✔ Weekly and monthly tournaments | ✖ Terrible categorization of games |
| ✔ Live casino by Evolution Gaming | ✖ No loyalty rewards program |
| ✔ Responsible gaming tools available | ✖ VPN connections are restricted |
Welcome Bonus
Pelican Casino offers a highly attractive welcome package for new players, with generous match percentages and free spins spread across three deposits. In addition, all new signees get a $/€15 bonus for free on signup.
| Free Signup Bonus | |
|---|---|
| Bonus | $/€15 |
| Wagering Requirement | 50x (bonus) |
| Time Limit for Wagering | 7 days |
| Max Cashout | $/€15 |
| Bonus Code | N/A |
To get the free bonus, you must complete your account profile at the casino, verify your e-mail address, and activate it by going to the “bonuses” section of your account.
| Deposit Bonuses | |
|---|---|
| 1st Deposit | 150% up to $/€500 + 100 free spins |
| 2nd Deposit | 180% up to $/€500 |
| 3rd Deposit | 200% up to $/€500 + 40 free spins |
| Type of Bonus | Non-sticky |
| Wagering Requirement | 25x – 30x (bonus) |
| Time Limit for Wagering | 7 days |
| Max Cashout | None |
| Minimum Deposit | $/€10 – $/€20 |
| Bonus Code | 1st: PC150 2nd: PC180 3rd: PC200FS |
Compared to the average casino, Pelican’s welcome package stands out for the high match percentages offered across three deposits — 150%, 180%, and 200%. These are impressive figures that are not commonly found, particularly when spread across multiple deposits.
However, the most notable feature is the exceptionally low wagering requirement, which ranges from 25x to 30x the bonus amount. This is one of the lowest wagering requirements we’ve come across, as most casinos typically set requirements between 35x and 50x, either on the bonus or both the bonus and deposit.
Finding a bonus with a 25x – 30x wagering requirement only based on the received bonus is extremely rare and sets Pelican Casino apart, making the offers especially appealing for new players.
Important Bonus Rules
When claiming bonuses at Pelican Casino, it’s important to be aware of the following rules:
- Bonus Abuse: Using bonuses on 6 or more deposits in a row is considered bonus abuse and may lead to confiscation of funds.
- Maximum Bet: The maximum allowed bet per game round while fulfilling wagering requirements is $/€5.
- Game Contribution: All games, except for table games and a few slots, contribute towards fulfilling wagering requirements.
Other Bonuses
Pelican Casino offers a variety of weekly bonuses with exceptionally low wagering requirements. Below are some of the regular bonuses available:
| Bonus | Wagering | Deposit |
|---|---|---|
| 20 free spins worth $/€20 | 25x (amount won) | $/€10+ |
| 65 free spins worth $/€65 | 20x (amount won) | $/€30+ |
| 110 free spins worth $/€220 | 20x (amount won) | $/€100+ |
| $/€10 bonus + 10 free spins | 30x (bonus) | $/€10+ |
| $/€30 bonus + 30 free spins | 30x (bonus) | $/€30+ |
| $/€50 bonus + 50 free spins | 30x (bonus) | $/€50+ |
In addition to these weekly bonuses, Pelican Casino also offers a 10% daily cashback on losses made from slots. This can be claimed daily from your account, but it needs to be wagered 3 times before withdrawal, and it comes with a 5x maximum cashout limit.
Pelican Casino also runs two major tournaments that players can participate in:
- Weekly Tournament: $/€10,000 prize pool, with the top prize of $/€2,000.
- Monthly Tournament: 10,000 free spins prize pool, with the top prize of 1,000 free spins.
In both tournaments, the prize distribution is as follows: the top 25 players receive prizes. To win, players must wager the most money on qualifying games. Any prizes won in these tournaments must be wagered 30 times.
Lastly, if you run out of available bonuses, you can reach out to the casino’s support team to request exclusive bonuses based on your activity at the site.
Loyalty Rewards
Currently, Pelican Casino does not offer a formal loyalty or VIP program for its players. While there are regular bonuses and promotions available, players looking for rewards based on their long-term play may find this lack of a loyalty program disappointing.
Reputation
Pelican Casino’s reputation among players is concerning, with several people raising red flags about the site. However, despite being in operation since 2019, only a few players have posted feedback about the casino, indicating that it has a low player base.
Here’s a look at what players have said about Pelican Casino:
| Source | Score |
|---|---|
| Trustpilot | 3.0 / 5 |
| Casino Guru | 2.0 / 10 |
While the casino only has a handful of reviews from players, most of them are negative. The complaints typically focus on suspicious game behavior and withdrawal issues:
- One reviewer, who claims to have played at Pelican Casino for over a month, suspects the slots are manipulated. Despite making multiple deposits and using bonuses, they report that the highest win they ever achieved was 100x their bet. They also allege that some games “look fake.”
- Another player describes a suspicious experience with the games, noting that out of 100 spins, only three resulted in wins, which they considered highly unlikely for a legitimate game. This player also mentions that their €140 deposit disappeared quickly without any significant winnings.
- A third player reports a withdrawal issue, stating that despite completing KYC verification, their funds were never processed.
- A fourth player, who had previously received several withdrawals without issue, claims that Pelican Casino suddenly accused them of having multiple accounts. As a result, their real money winnings were converted to bonus money, and they were blocked from live chat support.
While this sounds highlight unlikely, the claim adds further suspicion to the casino’s practices if it is true.
In addition to these player reviews, the casino has been accused of running fake slot machines, a claim that was investigated by LCB.org in 2019. While the current status of these accusations is unclear, missing RTP data and unavailable game info in some slots do fuel concerns about the integrity of the casino.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 3,000+ |
| Table Games | ✔ Yes |
| Live Casino Games | ✔ 3 platforms (Evolution Gaming, Lotto Instant Win, Vivo Gaming) |
| Crash Games | ✔ 10+ |
| Jackpot Games | ✔ Few |
| Video Poker | ✖ No |
| Scratch Cards | ✔ 18+ |
| Video Bingo | ✔ 40+ |
| Virtual Sports | ✖ No |
| Sports Betting | ✖ No |
Pelican Casino offers around 3,500 games from 49 different game studios. While this is a solid collection, it falls short compared to many other casinos, which often feature over 10,000 games from more than 100 studios.
The casino hosts games from some of the industry’s top providers, including Evolution Gaming’s world-class live casino and a range of popular slot studios, such as:
- Blueprint
- Evoplay
- Microgaming (Apricot)
- NetEnt
- Nolimit City
- Play’n GO
- Playtech
- Pragmatic Play
- Quickspin
- Thunderkick
- Yggdrasil
However, it’s worth noting that Pelican Casino also lacks titles from several well-known game developers such as Big Time Gaming, ELK Studios, Hacksaw Gaming, Push Gaming, Red Tiger Gaming, and Relax Gaming, which are typically available at other casinos.
Even when the casino supports a developer, it doesn’t always carry the full portfolio of games. For example, we noticed that several popular slots from Quickspin were missing from their catalog.
One major drawback of Pelican Casino’s game selection is its poor game categorization. The available categories are:
- Top
- Blackjack
- Roulette
- Instant
- Other
- Live Casino
This limited categorization is far from the industry standard. Additionally, the “Live Casino” category only contains around 30 games – far less than it should have. What’s worse is that some games in it are crash games, leading to further confusion due to improper categorization.
A more concerning issue we’ve raised throughout the review is the potential of the casino running “fake” games, where the actual RTP could be lower than advertised. While this remains a risk, it’s worth noting that all games we checked (apart from those lacking information) appeared to be set at a maximum RTP of 96% or 97%.
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| N/A | – | |
| Phone | N/A | – |
Pelican Casino’s customer support, while functional, leaves much to be desired. We tested their live chat support multiple times and found the overall experience to be lukewarm. While most of our inquiries were addressed, there were several areas where the service could be improved:
- Response Times: At times, the response times were longer than expected, especially when compared to other casinos. While not excessively delayed, the service is not as quick as we’ve seen elsewhere.
- Incorrect Information: On one occasion, we were incorrectly informed by an agent that the maximum cashout limit for the welcome bonus was $/€500. However, when we asked where this was stated, the agent admitted they were wrong.
- Unresolved Concerns: When questioning the missing RTP information for Starburst and the unavailable game info section in Book of Dead, the agent’s response was unsatisfactory. The agent only explained that the games are sourced directly from the game studios and stated that this is how they look.
However, when we pointed out that this is not how they look at other casinos, the agent did not address our concern directly and simply reiterated that the games are legitimate. - Politeness and Approach: While functional, the agents’ approach lacks warmth. They typically greet players with a simple “hello” and do not offer additional help once a query is resolved. In contrast, many top-tier casinos often ask how your day is going and if they can assist with anything further.
While Pelican Casino’s customer support is competent in answering basic questions, the slow response times, occasional errors, and lack of warmth make it lag far behind more polished support teams from top-tier casinos.
Deposits and Withdrawals
Methods, Limits, and Fees
Fiat
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Interac | ✖ | C$25 | C$25 |
| Jeton | ✖ | $/€10 | $/€20 |
| Mastercard | ✖ | $/€20 | $/€20 |
| MuchBetter | ✖ | $/€10 | $/€20 |
| MiFinity | ✖ | $/€15 | $/€20 |
| Neosurf | ✖ | $/€10 | $/€20 |
| Neteller | ✖ | $/€10 | $/€20 |
| Paysafecard | ✖ | $/€10 | $/€20 |
| Revolut | ✖ | $/€30 | $/€20 |
| Skrill | ✖ | $/€20 | $/€20 |
| Visa | ✖ | $/€20 | $/€20 |
Crypto
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Bitcoin | ✖ | 0.00001 BTC | $/€20 |
| Bitcoin Cash | ✖ | 0.001 BCH | $/€20 |
| Cardano | ✖ | 2 ADA | $/€20 |
| Dogecoin | ✖ | 1 DOGE | $/€20 |
| Ethereum | ✖ | 0.01 ETH | $/€20 |
| Litecoin | ✖ | 0.01 LTC | $/€20 |
| Ripple | ✖ | 1 XRP | $/€20 |
| Solana | ✖ | 0.05 SOL | $/€20 |
| Tron | ✖ | 10 TRX | $/€20 |
| USDC | ✖ | 5 USDC | $/€20 |
| USDT | ✖ | 5 USDT | $/€20 |
General Withdrawal Limits
Pelican Casino has the following withdrawal limits:
- Only one active withdrawal request at a time.
- Daily withdrawal limit of $/€2,500.
- Monthly withdrawal limit of $/€50,000.
These limits are relatively high compared to many other casinos, where monthly withdrawal limits often range from $/€10,000 to $/€20,000. Furthermore, Pelican Casino offers the possibility of higher limits for VIP players.
Withdrawal Times
Pelican Casino promises to process all withdrawal requests within 24 hours, which is quite fast in the industry. This timeframe also holds true for the necessary KYC verification, which must be completed before any withdrawals are approved.
We tested the withdrawal process once and had no issues. Both the KYC verification and the approval of our withdrawal were completed in under 24 hours, which speaks to the casino’s efficiency in handling withdrawals.
Want More Casinos With Fast Withdrawals?
Check out our full list of fast withdrawal casinos that approve withdrawals anywhere from instantly to up to 24 hours at most.
Currencies Supported
Pelican Casino supports a limited range of currencies:
- EUR (€)
- INR (₹)
- PLN (zł)
- USD ($)
This is a very narrow selection compared to many other casinos, which tend to offer a much wider variety of currencies, including cryptocurrencies.
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ United Kingdom |
| ✔ Canada | ✖ USA |
| ✔ India | |
| ✔ Ireland | |
| ✔ New Zealand | |
| ✔ South Africa |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Curaçao Gaming Authority
- License Number: OGL/2024/452/0687
- Verification Seal: Yes (check here)
Company Info
- Name: WoT N.V.
- Registration Number: 129742
- Address: Kaya Richard J. Beaujon Z/N, Curacao
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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