Skip to content

PowerUp Casino Review

PowerUp Casino was thoroughly reviewed in line with our detailed casino review policy.

Launched in 2022, PowerUp Casino provides a solid gambling experience with a vast game selection, plenty of bonuses, and solid customer support. Unfortunately, this is overshadowed by very long withdrawal times of 3 business days and a restrictive daily withdrawal limit of just $/€500.

If you don’t mind these drawbacks, the casino offers one of the largest game libraries in the industry. Although it lacks progressive jackpot games, it boasts over 13,000 titles, including slots from more than 110 providers and access to all the top-tier live casino platforms.

With a few exceptions, the slots also run on a relatively high RTP of 94% – 96%, which is a big plus. Additionally, the website is not only visually striking with its retro, arcade-style design. It’s also intuitive, with games neatly categorized for easy navigation.

Bonuses come in plenty at the casino and while match bonuses have high wagering requirements, others have fair ones. Weekly offers include a big reload bonus, two free spin offers, and a smaller live casino bonus. Players can also enjoy the Bonus Crab game daily for a chance to win smaller prizes.

Additional rewards include weekly live casino cashback of 25% up to $/€200, achievements that reward up to $/€600 in prizes, weekly tournaments with prize pools up to $/€10,000, comp points to redeem for more bonuses, and two types of loyalty ladders to climb.

All in all, there’s a lot to explore, so if the poor withdrawal policies don’t bother you, PowerUp Casino is definitely worth checking out.

Quick Facts

Overview of PowerUp Casino
Welcome BonusUp to $/€3,000 + 350 free spins
Bonus Wagering35x (bonus + deposit)
Casino Games13,000
Types of GamesSlot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo, virtual sports, sports betting
Payment MethodsCash2Code, Interac, Jeton, Mastercard, MiFinity, Neosurf, Neteller, Paysafecard, Revolut, Skrill, Visa (+9 cryptocurrencies)
Withdrawal Times3 business days
Customer SupportE-mail, Chat, 24/7
Mobile AppNone
Established2022
OwnerNovaForge Ltd
LicenseAnjouan Gaming
A brief overview of PoweUp Casino

World Wide Gambler’s Score

Reputation & Trust★★★☆☆
Game Selection★★★★☆
Bonus Value★★★★☆
Customer Support★★★★☆
PowerUp Casino’s score for Reputation & Trust, Games, Bonuses, and Support

Pros and Cons

PositivesNegatives
✔ VPN connections are tolerated (but not recommended)✖ No responsible gaming tools
✔ Several bonus offers every week✖ Daily withdrawal limit of $/€500 (standard)
✔ 100 level-up rewards worth $/€1,500✖ Daily withdrawal limit of $/€1,500 (top VIP)
✔ Complete achievements for rewards✖ Only a few jackpot slots by Yggdrasil and Play’n GO
✔ Weekly and monthly tournaments✖ Withdrawal processing times are long
✔ Exceptional live casino experience✖ Wagering requirements can be both high and low
✔ Over 12,000 slots from top studios
✔ Most slots run on a high RTP
✔ Great game categorization
Pros and Cons of PowerUp Casino

Welcome Bonus

PoweUp Casino offers new players a choice of two welcome packages, both of which provide a bonus on your first four deposits.

This includes up to $/€3,000 and 350 free spins for fiat users and up to 0.1 Bitcoin + 100 free spins for those who deposit with crypto.

Welcome Package for Fiat
1st Deposit100% up to $/€1,000 + 100 free spins
2nd Deposit75% up to $/€500 + 100 free spins
3rd Deposit50% up to $/€500 + 50 free spins
4th Deposit25% up to $/€1,000 + 100 free spins
Type of BonusNon-sticky
Wagering RequirementMatch bonus: 35x (bonus + deposit)

Free spins: 40x (amount won)
Time Limit for Wagering10 days
Max CashoutNone
Minimum Deposit$/€20
Bonus CodeN/A
PowerUp Casino’s welcome bonus package for fiat users
Welcome Package for Crypto
1st Deposit50% up to 50 mBTC + 100 free spins
2nd Deposit100% up to 12.5 mBTC
3rd Deposit100% up to 12.5 mBTC
4th Deposit25% up to 25 mBTC
Type of BonusNon-sticky
Wagering RequirementMatch bonus: 35x (bonus + deposit)

Free spins: 40x (amount won)
Time Limit for Wagering10 days
Max CashoutNone
Minimum Deposit1 mBTC
Bonus CodeN/A
PowerUp Casino’s welcome bonus package for crypto users

The value of the welcome package is not that great as even though the bonus amounts are substantial, the wagering requirements are very high, being based on both the deposit amount and the received bonus.

In comparison, many casinos only have a 40x requirement on the received bonus.

Wagering Contributions

When fulfilling bonus wagering requirements at PowerUp Casino, different games contribute at different rates, which affects how quickly you will clear them.

Here’s a breakdown of the contribution rates:

Type of GameContribution Rate
Video Slots100%
Video Bingo100%
Scratch Cards100%
Crazy Time, Dream Catcher, Monopoly Live50%
Other Live Casino Games10%
Virtual Table Games10%
Jackpot Slots0%
Slingo Games0%
Standard wagering contributions at PowerUp Casino

Compared to other casinos, the contribution rates are quite generous, especially for live casino players who enjoy money wheels, as Crazy Time, Dream Catcher, and Monopoly Live have an unusually high contribution rate of 50%.

Other Bonuses

In addition to its welcome package, PowerUp Casino offers the following promotions:

  • Weekend bonus up to $/€700 + 50 free spins.
  • 50 free spins once from Monday to Thursday.
  • $/€10 live casino bonus every Friday.
  • Up to 100 free spins every Sunday.
  • Bonus crab game once per day.
  • 25% live casino cashback up to $/€200.
  • Earn UpCoins and exchange for bonuses.
  • Complete achievements to earn bonuses.
  • Weekly and monthly casino tournaments.

Here’s a breakdown of each:

Weekend Reload Bonus

Claimable once on the first deposit from Friday to Sunday, PowerUp Casino offers a 50% reload bonus up to $/€700 plus 50 free spins.

  • The minimum deposit to receive the free spins is $/€50. Without the free spins, the minimum deposit is $/€20.
  • A 35x wagering requirement (bonus + deposit) applies to the cash bonus, while 40x wagering applies to free spin winnings.
  • There is no maximum cashout limit.

Weekly Free Spins

Every Monday through Thursday, players can claim 50 free spins on their first deposit, with a minimum amount of $/€20.

  • The free spins carry a 40x wagering requirement which must be completed within 10 days.
  • There is no maximum cashout limit.

Friday Live Casino Bonus

Every Friday, PowerUp Casino rewards players with a $/€10 bonus for hitting on any combination of Q and K while playing on eligible live blackjack tables.

The bonus is a bit weird as you would never hit on 20. However, it may be worth doing so to get the bonus as it has no wagering requirement.

That said, the most you can cash out from it is $/€30.

Sunday Free Spins

Every Sunday, players can claim up to 100 free spins by wagering money on eligible games:

  • 20 spins after wagering $/€100.
  • 30 spins after wagering $/€300 more.
  • 50 spins after wagering $/€400 more.

The free spins must be used within 24 hours and come with a 40x wagering requirement.

Weekly Live Casino Cashback

Every Monday, players can claim a 25% cashback on the losses suffered from playing live casino games, up to a maximum of $/€200.

  • The cashback is not automatically credited but must be requested from the casino’s customer support, no later than 11.59 pm (UTC).
  • A 1x wagering requirement applies.

Bonus Crab Game

With the first deposit every day, players can participate in the Bonus Crab Game, where the following prizes can be won:

  • $/€10 in real money
  • $/€20 in bonus cash
  • 20 or 30 free spins
  • 10 coins worth $/€2

This is a real-time claw machine controlled live over a video stream.

UpCoins and Bonus Shop

PowerUp Casino regularly rewards players with UpCoins, including

  • 1 coin for every $/€100 wagered
  • 5% of every deposit in coins
  • Coins for completing achievements
  • Coins for winning tournaments.

The coins can be spent in a shop for a variety of bonuses and free spins. Some of the many options include:

  • $10 bonus for 90 coins
  • $300 bonus for 1,300 coins
  • 100 free spins worth $100 for 1,000 coins
  • 100 free spins worth $500 for 4,000 coins

The best deal is the $300 bonus for 1,300 coins, which provides the highest value per coin. This is equivalent to a 0.23% rakeback when considering only coins earned from wagering. As you also get coins in other ways, the overall value is pretty good.

However, all bonuses and free spins must be wagered 40 times before being withdrawn. They also have a maximum cashout limit of 5x on the cash bonus and $/€50 on the free spins.

Achievements for Rewards

Over 40 achievements are available for players to complete, including tasks like hitting a certain win multiplier and wagering a certain amount of money.

The achievements are divided into four blocks of ten. Each achievement rewards UpCoins while completing an entire block comes with a cash prize.

A total of $/€600 can be earned and only a 1x wagering requirement applies.

Regular Casino Tournaments

PowerUp Casino runs the following tournaments every week and month:

  • Weekly tournament with a prize pool of $/€10,000
  • Weekly slot race with a prize pool of 1,100 UpCoins
  • Weekly live casino race with a prize pool of 1,100 UpCoins
  • Monthly crab game race with a prize pool of $/€3,800

These tournaments often favor high rollers, as the win condition typically revolves around wagering the most money.

Loyalty Rewards

PowerUp Casino offers two distinct loyalty ladders that players automatically climb as they wager money on games.

100-Level Prize Ladder

One of the ladders features 100 levels, with each level offering UpCoins, free spins, or bonus cash.

The total rewards are valued at $/€1,500, with the top prize being a $/€1,000 cash prize, credited without a wagering requirement.

Other prizes come with a 40x wagering and a maximum cashout limit of 5x for cash bonuses and $/€50 – $/€100 for free spins.

5-Tier VIP Ladder

The other ladder has five levels, offering higher withdrawal limits (WD) and a weekly cashback on slots:

LevelCashback %Max SumDaily WDMonthly WD
1––$/€500$/€7,000
2––$/€500$/€10,000
35%$/€1,000$/€800$/€12,000
410%$/€2,000$/€1,000$/€15,000
515%$/€3,000$/€1,500$/€20,000
VIP levels and rewards at PowerUp Casino

Reputation

The reputation scores listed below represent what players on various platforms think of PowerUp Casino based on their reported experience.

SourceScore
Trustpilot2.6 / 5
Casino Guru5.0 / 10
AskGamblers9.0 / 10
LCB3.6 / 5
Player reputation scores of PowerUp Casino

Summary of Player Reviews

We found 70 reviews posted by players, all of which we went through. The overall opinions are mixed but as many positive posts appear to be fake, it’s more likely that the casino’s reputation is mostly negative.

Positive feedback:

Many players express satisfaction with their overall experience at PowerUp Casino, with some praising it for being hassle-free and some highlighting the intuitive and visually appealing user interface. A few players also complimented the customer support for providing a great service.

However, it’s worth noting that a significant portion of the positive reviews appear to be fake. For example, one review praised the casino for quickly adding missing games to the website after contacting support – a scenario that seems highly unlikely.

A few reviews also sound suspiciously similar, using unusual phrases like “without a hitch”. Several players also mentioned that there isn’t enough information about loyalty rewards, which is an odd thing to comment on, especially since we believe the casino already provides enough details.

Negative feedback:

Among the 70 reviews, about 20 are negative or mixed. Given that PowerUp Casino has been operating since 2022, we find this to be quite a low number which might indicate that most players are satisfied with the gambling experience.

The most recurring issue is around withdrawals. Several players expressed frustration over long processing times, with one player mentioning waiting eight days for their withdrawal to be approved. Others have reported delays beyond the three-business-day window communicated by the casino.

A particularly troubling case involved a player who had to wait over seven weeks to withdraw just $/€20. Despite numerous attempts to resolve the issue, they received no help from customer support and were forced to file a complaint on the Casino Guru platform before any action was taken.

Customer support also seems to be a point of contention for many users. Several players have criticized the team for being rude, unhelpful, and dismissive. One review even mentioned the casino refusing to close his account despite him disclosing a gambling problem, which is concerning.

In addition, two players went as far as to call PowerUp Casino scammers, though they did not provide any specifics to these claims.

Game Selection

Game TypeAvailability
Slot Machines✔ 12,000+
Table Games✔ Yes
Live Casino Games✔ 10 platforms (Atmosfera, Betgames, Bombay Live, Evolution, Ezugi, Lucky Streak, OnAir, Playtech, Pragmatic, Skywind)
Crash Games✔ 20+
Jackpot Games✔ Few
Video Poker✔ 20+
Scratch Cards✔ 10+
Video Bingo✔ 10+
Virtual Sports✔ 8+
Sports Betting✔ Yes
PowerUp Casino’s game selection

Offering over 13,000 titles from more than 120 game studios, including nearly all of the most renowned ones, the game library at PowerUp Casino is almost perfect.

The major drawback of the selection is the limited range of progressive jackpots. You’ll only find a few from Play’n GO and Yggdrasil, with jackpots up to $/€100,000. There are no must-drop jackpots, and no life-changing jackpots from popular networks like Mega Moolah, Dream Drops, WowPot, or Jackpot Kings.

While the range of crash games isn’t the largest, it does feature popular titles such as the Aviator, JetX, Big Bass Crash, and Spaceman, which should satisfy fans of the genre.

Finding suitable games at the casino is generally easy, as it does a great job of sorting them into different categories, such as bonus buy, megaways, instant win games, new and popular, along with several additional options for live casino games.

However, niche games like bingo, video poker, and scratch cards can be difficult to find. They lack a dedicated category, and when using the search function, results are capped at just 10, not allowing you see all the available options.

Slot Machines

PowerUp Casino’s wide selection of over 12,000 slots is provided by over 110 game studios, including the following notable names:

  • Big Time Gaming
  • Blueprint
  • ELK Studios
  • Evoplay
  • Fugaso
  • Hacksaw Gaming
  • Iron Dog Studios
  • Microgaming (Apricot)
  • NetEnt
  • Nolimit City
  • Play’n GO
  • Playtech
  • Quickspin
  • Red Tiger Gaming
  • Relax Gaming
  • Thunderkick
  • Yggdrasil

The only provider we miss slots from is Push Gaming which, for some reason, isn’t available.

Return to Player %

Many of today’s slot developers create several variations of their games with different payout settings (RTP), from which casinos can choose to offer players.

We went through hundreds of PowerUp Casino’s slot machines to check the RTP and found the following:

  • The majority of slots are running on the highest or second-highest setting of 94% or 96%.
  • The RTP is not stated in Play’n GO slots, which could mean they run at a very low setting.
  • All Quickspin slots seem to run at 94%, except for Big Bad Wolf, which runs at 90%.
  • All Hacksaw Gaming slots run at a low 92% RTP.

Here’s a table showcasing just some of the slots that we checked:

Slot MachineRTP RangePowerUp Casino’s RTP
Starburst90 – 96%96%
Jack and the Beanstalk90 – 96%96%
Laser Fruit91 – 96%96%
Gonzo’s Quest Megaways90 – 96%96%
Le Viking88 – 96%92%
Raven Rising90 – 96%94%
Scatter Monsters87 – 96%94%
Deadwood94 – 96%96%
Marching Legions97 – 98%98%
Big Bass Bonanza94 – 96%94%
Gold Fever90 – 96%94%
Illustration of the RTP in PowerUp Casino’s slots compared to the possible RTP settings

Live Casino Games

Supplied by the following game studios, the live casino experience at PowerUp Casino could hardly get any better:

  • Atmosfera
  • Betgames
  • Bombay Live
  • Evolution Gaming
  • Ezugi
  • Lucky Streak
  • OnAir
  • Playtech
  • Pragmatic
  • Skywind

The three major platforms are Evolution, Playtech, and Pragmatic, which are industry leaders offering a ton of innovative and highly entertaining games. You’ll find all the classics such as roulette, blackjack, baccarat, craps, poker, and dice, along with several modern twists of these games.

In addition, there are more than 10 money wheels to enjoy, each with its own bonus mechanics, and even more game shows to explore, each offering a completely unique experience based on TV shows, bingo games, board games, and more.

Via OnAir’s and Skywind’s platforms, you’ll find additional money wheels, while Ezugi provides a couple of unique card games, and BetGames offers a variety of live lottery games and some unique titles like Backgammon.

Customer Support

TypeAvailabilityInfo
Live Chat24/7On-site
E-mail24/7support@powerupcasino.com
PhoneN/A–
PowerUp Casino’s customer support

We have tested PowerUp Casino’s live chat support on several occasions, and while we’ve found posts from players complaining about it, our overall experience has been positive. That said, we have not encountered any issues ourselves, only asking a variety of questions.

In all our interactions, we’ve been swiftly connected to an agent and received fast replies, most of which were helpful. In one instance, we were initially disappointed when the agent provided templated replies that didn’t address our question. However, after we pointed this out, the agent apologized and provided a more personalized experience.

At times, the agent needed to gather information from another department (such as when we asked about VPN connections) and had to leave us waiting. During these pauses, they regularly apologized for the delay. While we wouldn’t mind if they didn’t, the fact that they did speak towards a great level of service.

Overall, it may not be a 5-star support as we have encountered better ones, but based on our experience, we rate it a 4 out of 5.

Deposits and Withdrawals

Methods, Limits, and Fees

Fiat

Payment MethodFeeMinimum DepositMinimum Withdrawal
Cash2Code✖$/€10Not available
Interac✖C$10C$10
Jeton✖$/€10$/€10
Mastercard✖$/€10$/€10
MiFinity✖$/€10$/€10
Neosurf✖$/€10$/€10
Neteller✖$/€10$/€10
Paysafecard✖$/€10Not available
Revolut✖$/€10$/€10
Skrill✖$/€10$/€10
Visa✖$/€10$/€10
PowerUp Casino’s payment methods, limits, and fees for fiat currencies

Crypto

Payment MethodFeeMinimum DepositMinimum Withdrawal
Bitcoin✖$/€30$/€60
Bitcoin Cash✖$/€10$/€10
Cardano✖$/€10$/€30
Dogecoin✖$/€10$/€10
Ethereum✖$/€10$/€40
Litecoin✖$/€10$/€10
Ripple✖$/€10$/€30
USDC✖$/€10$/€30
USDT✖$/€10$/€30
PowerUp Casino’s payment methods, limits, and fees for cryptocurrencies

General Withdrawal Limits

One of the major downsides of PowerUp Casino is its restrictive withdrawal limits, which are much lower than those at most other casinos.

For regular players, the limits are capped at just $/€500 per day and $/€7,000 per month. Even for the highest-level VIPs, these limits only increase to $1,500 per day and $20,000 per month.

While withdrawal limits are common across online casinos, most sites offer daily limits of at least $/€1,500, with some imposing no daily limit at all. Instead, these have a weekly limit of around $/€5,000.

The overly restrictive limits at PowerUp Casino will likely cause a lot of frustration with high rollers and big winners, who will have to make multiple withdrawal requests over an extended period to get paid.

Withdrawal Times

PowerUp Casino states that withdrawal processing times take up to 3 business days, excluding weekends (Saturdays and Sundays) and the day the request is made. This means that if you request a withdrawal on a Wednesday, you may not get paid until the following Monday.

This is a very long timeframe compared to many casinos that provide fast withdrawals within 24 hours or even instantly. In fact, it’s rare to see withdrawal times as lengthy as those at PowerUp Casino, which combined with its daily withdrawal limits is a major concern.

To make matters worse, some players report even longer delays. However, based on our own experience, three business days is the typical wait time—neither shorter nor longer.

Currencies Supported

PowerUp Casino supports the following fiat currencies for account creation and gameplay. While deposits can be made with cryptocurrencies, these deposits will be converted into one of the supported fiat currencies.

  • AUD (A$)
  • CAD (C$)
  • EUR (€)
  • NZD (NZ$)
  • USD ($)

Note

Only fiat currencies relevant to our target regions are listed above. To see all available ones, please visit the casino.

Accepted and Restricted Countries

Accepted CountriesRestricted Countries
✔ Australia✖ United Kingdom
✔ Canada✖ USA
✔ India
✔ Ireland
✔ New Zealand
✔ South Africa
PowerUp Casino’s accepted and restricted countries

Note

Only countries relevant to our target regions are listed above. For a full list, visit the casino.

Gambling License

  • License: Anjouan Gaming
  • License Number: ALSI-152406028-FI2
  • Verification Seal: Yes (check here)

Company Info

  • Name: NovaForge Ltd
  • Registration Number: N/A
  • Address: Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960

Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.

Browse All Casino Reviews View All Listed Gambling Sites