Scarlett Casino was thoroughly reviewed in line with our detailed casino review policy.
Launched in January 2024, Scarlett Casino aims to attract players with a generous no-deposit bonus of 175 free spins, a massive welcome package of up to $/€40,000, and claims of very fast withdrawal times.
Unfortunately, our experience reveals numerous red flags that make us question this casino’s reliability. Persistent design flaws, missing bonus information, and recurring site bugs remain unresolved for over a year despite repeated reports on our part.
When Scarlett Casino first launched, its management contacted us to be listed on our site. However, we never received payment owed for adding them, and our attempts to reach management have since gone unanswered—another clear warning sign.
Customer support is poor. Although a 24/7 live chat is advertised, actually reaching an agent is often extremely difficult. On the rare occasions we connected, the responses were often confusing or unhelpful.
The casino offers over 3,000 slots and a live casino section powered by Pragmatic Play and Ezugi. However, it lacks games from most top providers such as Evolution, NetEnt, Play’n GO, Yggdrasil, and Big Time Gaming, just to mention a few.
This suggests those reputable studios may have chosen not to partner with Scarlett Casino due to its unreliable nature.
Overall, Scarlett Casino fails to impress. With its limited provider lineup, broken navigation and filtering tools, unclear bonus terms, and restrictive withdrawal limits, there are far better alternatives available.
While we could go on listing flaws—like the absence of loyalty rewards and a very limited promotional schedule—our advice is simple: skip Scarlett Casino. Even if payouts can be processed, the overall experience and trustworthiness lag far behind reputable operators.
In short, it’s not worth risking your money here given all the warning signs.
Quick Facts
| Overview of Scarlett Casino | |
|---|---|
| Welcome Bonus | Up to $/€40,000 + 875 free spins |
| Bonus Wagering | 40x (bonus) |
| Casino Games | 3,100 |
| Types of Games | Slot machines, live casino games, crash games, video poker, scratchcards, video bingo |
| Payment Methods | Cryptocurrencies, Jeton, Mastercard, MiFinity, Visa |
| Withdrawal Times | Instant |
| Support | Chat, 24/7 |
| Mobile App | None |
| Established | 2024 |
| Owner | Placebo Limited |
| License | Anjouan Gaming |
World Wide Gambler’s Score
| Reputation & Trust | ★☆☆☆☆ |
|---|---|
| Game Selection | ★★☆☆☆ |
| Bonus Value | ★★★☆☆ |
| Customer Support | ★★☆☆☆ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ 175 free spins on signup – no deposit required | ✖ Weekly withdrawal limit of $/€2,500 |
| ✔ Generous welcome package | ✖ Monthly withdrawal limit of $/€15,000 |
| ✔ Fast withdrawals within 10 minutes | ✖ Several bugs and design issues |
| ✔ Decent selection of slots | ✖ No real progressive jackpot games |
| ✔ Wide selection of crash games | ✖ Most reputable game providers missing |
| ✖ High likelihood of being a scam |
Welcome Bonus
Scarlett Casino advertises one of the largest welcome packages we’ve come across when reviewing casinos, with 175 free spins offered for free on signup and up to $/€40,000 to claim across the first five deposits.
The bonuses have fair wagering requirements. However, the maximum cashout limit for the match bonuses is very restrictive, being just $/€2,000, which greatly reduce their real value.
Free Signup Bonus
| Free Signup Bonus | |
|---|---|
| Bonus | 175 free spins |
| Wagering Requirement | 40x (bonus) |
| Time Limit for Wagering | 7 days |
| Max Cashout | $/€100 |
| Bonus Code | ENTERTAIN@US |
First Deposit Bonuses
| First Deposit Bonuses | |
|---|---|
| 1st Deposit | 200% up to $/€8,000 + 200 free spins |
| 2nd Deposit | 150% up to $/€8,000 + 100 free spins |
| 3rd Deposit | 100% up to $/€8,000 + 100 free spins |
| 4th Deposit | 100% up to $/€8,000 + 100 free spins |
| 5th Deposit | 200% up to $/€8,000 + 100 free spins |
| Wagering Requirement | 40x (bonus) |
| Time Limit for Wagering | 7 days |
| Max Cashout | Match bonus: $/€2,000 Free spins: $/€100 |
| Minimum Deposit | $/€20 |
| Bonus Code | N/A |
Other Bonuses
At the moment, Scarlett Casino doesn’t offer any bonuses other than the welcome package.
If you’re looking for active casinos with stronger or more varied bonus offers, we maintain an up-to-date overview of top casino bonuses. This page focuses on high-value offers selected using consistent criteria, including wagering requirements, bonus caps, and overall usability, and covers welcome bonuses, recurring promotions, loyalty rewards, and more.
Loyalty Rewards
There is currently no loyalty program available at Scarlett Casino.
Reputation
Despite being operational for over a year, we have only managed to find one player review when scouring the web for such. This suggests that Scarlett Casino has a very small player base, which is not surprising given its many red flags.
The only review we’ve found is posted on Casino Guru and is highly negative, bringing up several issues such as poor customer support service, difficulties in completing KYC verification, and accusations of fraudulent bonus terms.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 3,000+ |
| Table Games | ✔ Yes |
| Live Casino Games | ✔ 4 platforms (Authentic Live Gaming, Ezugi, Lucky Streak, Pragmatic Play) |
| Crash Games | ✔ 50+ |
| Jackpot Games | ✖ No |
| Video Poker | ✔ 50+ |
| Scratchcards | ✔ 10 |
| Video Bingo | ✔ 5+ |
| Virtual Sports | ✖ No |
| Sports Betting | ✖ No |
Scarlett Casino offers a decent range of games but lags far behind most reputable casino sites in the industry. The biggest letdown is a lack of games from several major studios that you would normally find at other casino sites, such as:
- Big Time Gaming
- Blueprint Gaming
- ELK Studios
- Evolution Gaming
- Hacksaw Gaming
- Microgaming
- NetEnt
- Play’n GO
- Quickspin
- Red Tiger Gaming
- Thunderkick
- Yggdrasil
The main top providers that you will find games from are limited to just Betsoft, Evoplay, Ezugi, Pragmatic Play, and Relax Gaming. While these might carry some weight, the overall variety and options available are highly disappointing.
The casino also suffers from user interface issues, as even though live casino games from several studios are available, its live casino category have none of them listed. Additionally, the filtering functions and the ability to browse more games is completely broken at times.
Negatives aside, Scarlett Casino does offer quite an impressive range of crash games, with over 50 titles available, including the Aviator. Despite the absence of a live casino by Evolution Gaming, it also offers many quality live dealer games from Pragmatic Play and Ezugi.
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| Not available | – | |
| Phone | Not available | – |
Our experience with Scarlett Casino’s customer support has been highly disappointing. Although the casino advertises a 24/7 live chat service, reaching an actual agent is often difficult.
On many occasions we waited over 30 minutes in chat without receiving a response. Even when we did manage to connect, the assistance provided was lackluster and, at times, confusing.
In one instance, we simply said “hi” in chat and received a nonsensical response about requesting free spins—despite not being logged in. Experiences like this raise further doubts about the casino’s professionalism.
While we have occasionally received answers to basic questions, the overall support experience has not inspired trust and instead adds to our concerns about the casino’s reliability.
Deposits and Withdrawals
Methods, Limits, and Fees
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Cryptocurrencies | ✖ | $/€15 | $/€20 |
| Jeton | ✖ | $/€10 | $/€20 |
| Mastercard | ✖ | $/€10 | $/€20 |
| MiFinity | ✖ | $/€10 | Not available |
| Visa | ✖ | $/€10 | $/€20 |
General Withdrawal Limits
Scarlett Casino has a weekly and monthly withdrawal limit of $/€2,500 and $/€15,000 respectively. Although somewhat restrictive, this is similar to what many other casinos in the industry also apply.
However, there is a caveat. If you attempt to withdraw more than$/€15,000 in one go, the casino reserves the right to only process $/€4,000 per month to you, which is extremely low and means that very big wins can take forever to withdraw.
That said, it should also be mentioned that players who are considered to be VIPs may bypass all the withdrawal restrictions. However, there is no guarantee as it is at the sole discretion of Scarlett Casino.
Withdrawal Times
When it comes to withdrawal times, Scarlett Casino claims to be processing 90% of all withdrawals instantly and to be having an average cashout processing time of only 10 minutes. This makes it one of the fastest paying casinos in the industry, if true.
We have tested the withdrawal process once by depositing and cashing out via USDT and based on this alone, the casino’s claims hold true as this was received to our wallet more or less instantly.
However, with the absence of player reviews available, it’s difficult to say that this is also true in a broader sense.
Currencies Supported
Scarlett Casino supports a decent range of fiat and cryptocurrencies, including the below-listed options. It supports multiple wallets, meaning that you can add any of its currencies to your account at any time and seamlessly switch between them.
Fiat
- AUD (A$)
- CAD (C$)
- EUR (€)
- GBP (£)
- JPY (¥)
- NOK (KR)
- NZD (NZ$)
- PLN (zł)
- RUB (₽)
- USD ($)
Crypto
- BCH
- BTC
- DOGE
- ETH
- LTC
- USDT
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ United Kingdom |
| ✔ Canada | ✖ USA |
| ✔ India | |
| ✔ Ireland | |
| ✔ New Zealand | |
| ✔ South Africa |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Anjouan Gaming
- License Number: ALSI-152406046-FI4
- Verification Seal: Yes
Company Info
- Company Name: Placebo Limited
- Registration Number: 000041002
- Company Address: 9 Barrack Road Belize City, Belize
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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