Shambala was thoroughly reviewed in line with our detailed casino review policy.
Launched in 2021, Shambala is one of many casino sites operated by Dama N.V. It offers an overall pleasing gambling experience with a wide and varied game selection and plenty of casino bonuses to claim every week.
The casino’s 50x wagering requirements on bonuses are a bit on the high side though compared to some other gambling sites that settle with 40x or 35x. A long list of games are also subject to a much higher wagering requirement or don’t contribute to the requirement at all.
Another drawback is weekly and monthly withdrawal limits of $/€2,500 – $/€4,000 and $/€7,500 – $/€12,000 respectively, which are especially restrictive for high rollers.
Quick Facts
| Overview of Shambala Casino | |
|---|---|
| Free Signup Bonus | 20 free spins |
| Welcome Bonus | Up to $/€450 + 200 free spins |
| Bonus Wagering | 50x (bonus) |
| Casino Games | 11,000 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo, virtual sports |
| Payment Methods | Bitcoin, Interac, Mastercard, MiFinity, Muchbetter, Neteller, Payz, Skrill, SticPay, USDT, Visa (+9 more) |
| Withdrawal Times | Within 24 hours |
| Support | E-mail, Chat, 24/7 |
| Mobile App | None |
| Established | 2021 |
| Owner | Dama N.V. |
| License | Curaçao Gaming Authority |
World Wide Gambler’s Score
| Reputation & Trust | ★★★★☆ |
|---|---|
| Game Selection | ★★★★★ |
| Bonus Value | ★★★☆☆ |
| Customer Support | ★★★★★ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ Over 10,000 slot machines | ✖ Weekly withdrawal limit of $/€2,500 (higher for VIPs) |
| ✔ Free bonus on signup | ✖ Monthly withdrawal limit of $/€7,000 (higher for VIPs) |
| ✔ Several deposit bonuses every week | ✖ Relatively high bonus wagering requirements |
| ✔ Regular lottery draws and tournaments | |
| ✔ Great customer support |
Signup Bonus
Shambala Casino offers all new players 20 free spins for free on signup:
| Free Signup Bonus | |
|---|---|
| Free Spins | 20 |
| Slot Machine | Elvis Frog in Vegas |
| Wagering Requirement | 50x (bonus) |
| Time Limit for Wagering | 7 days |
| Max Cashout | $/€20 |
| Bonus Code | N/A |
It’s important to note that the free spins aren’t credited to your account instantly unless you ask customer support to credit them.
It takes about 1 hour after signing up and clicking the verification link sent to your e-mail for the free spins to be added.
Once added, you’ll find them in the bonus tab under your account profile where they need to be activated.
Welcome Bonus
In addition to the signup bonus, Shambala Casino offers all new players a bonus on their first four deposits, worth a total of $/€450 + 180 free spins:
| First Deposit Bonuses | |
|---|---|
| 1st Deposit | 100% up to $/€100 + 180 free spins |
| 2nd Deposit | 50% up to $/€50 |
| 3rd Deposit | 50% up to $/€200 |
| 4th Deposit | 100% up to $/€100 |
| Wagering Requirement | 50x (bonus) |
| Time Limit for Wagering | 7 days |
| Max Cashout | $/€50 from the free spins Match bonus is unlimited |
| Minimum Deposit | $/€20 |
| Eligibility | First deposit only |
| Bonus Code | N/A |
Wagering Contributions
When wagering casino bonuses at Shambala, the following game contributions apply:
| Wagering Contributions | |
|---|---|
| Slots (regular) | 100% (with exceptions) |
| Slots (jackpot) | 0% |
| Megaways Slots | 0% |
| Pragmatic Play Slots | 0% |
| Table Games (virtual) | 5% |
| Live Casino Games | 0% |
| Video Poker | 5% |
Please be aware that only slots from the following software providers contribute 100% towards a bonus’s wagering requirements:
- 1×2 Gaming
- Amatic
- Betsoft
- BGaming
- Booming Games
- EGT
- ELK Studios
- Endorphina
- EvoPlay
- GameArt
- Habanero
- iSoftBet
- Lucky
- MrSlotty
- Netent
- Platipus
- Play’n GO
- Playtech
- Spinomenal
- Yggdrasil
Slots from all other providers only contribute by 50%, unless they’re megaways slots, jackpot slots, or slots from Pragmatic Play as in such cases they don’t contribute at all.
Other Bonuses
In addition to its welcome package, Shambala offers two weekly reload bonuses, one weekly free spin offer, as well as regular lottery draws and tournaments. Find all the details below.
Monday Gold Bonus
| Match % | 50% |
| Max Bonus | $/€300 |
| Free Spins | N/A |
| Wagering Requirement | 50x (bonus) |
| Max Cashout | Unlimited |
| Eligibility | Once every Monday with a minimum deposit of $/€20 |
| Bonus Code | GOLD |
Wednesday Free Spins
| Free Spins | 20, 80, or 200 |
| Wagering Requirement | 50x (bonus) |
| Max Cashout | $/€100 |
| Eligibility | Once every Wednesday with a minimum deposit of $/€30, $/€80 or $/€160 |
| Bonus Code | WED20, WED80 or WED200 |
Friday & Weekend Bonus
| Match % | 50% |
| Max Bonus | Unlimited |
| Free Spins | 25 x 4 |
| Wagering Requirement | 50x (bonus) |
| Max Cashout | $/€20 from each set of free spins Match bonus unlimited |
| Eligibility | Once every week from Friday – Sunday The minimum deposit is $/€20 Only for selected players via e-mail |
| Bonus Code | WEEKEND100 |
Lottery Draws
Shambala regularly runs lottery draws where players earn tickets for each deposit made.
Prizes vary from one draw to another and can be either free spins or money.
An example of a previous lottery draw is 10,000 free spins awarded between 150 players, with the winner taking home 1,000 of those.
Casino Tournaments
You will always find some kind of casino tournament running at Shamabala. These are often run monthly with various prizes.
An example is a prize pool of $/€500 in cash and 600 free spins with 10 places paid and the winner taking home $/€200.
The tournaments are often designed to favor highrollers via rules where players who make the most wagers are the ones winning.
Loyalty Rewards
Shambala runs a 5-level loyalty program with the following rewards:
Level 1.
- Instant prize of 20 free spins
- 5% weekly cashback on losses
- Weekly withdrawal limit of $/€2,500
- Monthly withdrawal limit of $/€7,500
Level 2.
- Instant prize of 50 free spins
- 10% weekly cashback on losses
- Weekly withdrawal limit of $/€3,000
- Monthly withdrawal limit of $/€9,000
Level 3.
- Instant prize of 200 free spins
- 12% weekly cashback on losses
- Weekly withdrawal limit of $/€3,500
- Monthly withdrawal limit of $/€10,500
Level 4.
- Instant prize of $/€50
- 15% weekly cashback on losses
- Weekly withdrawal limit of $/€4,000
- Monthly withdrawal limit of $/€12,000
Level 5.
- Instant prize of $/€10
- 20% weekly cashback on losses
- No withdrawal limit
Reputation
The reputation scores below are a representation of what players on various platforms think of Shambala Casino.
| Source | Score |
|---|---|
| Trustpilot | N/A |
| Casino Guru | 7.0 / 10 |
| AskGamblers | 7.4 / 10 |
What people are saying about Shambala…
“Both account verification and first withdrawal were handled very quickly. Thank you. What I’m looking for in a casino is a wealth of game providers, new games, and quick response. There are all of them. Perfect!” – Chuiwie, AskGamblers
“Having a good experience with them. The support team added some bonuses to cheer me up when I was having a bit of bad luck. When I finally won, I completed the verification easily, and the casino has withdrawn my funds really fast.” – MC_Callum, Casino Guru
“They are ok and on the Dama NV platform which usually means you are pretty safe when it comes to getting paid. On my 4th welcome bonus deposit, I won $1000 and was paid with no issues.
The wager is a little steep at 50x wager. A term that is on all Dama N.V. casinos exists here. If you deposit with cash you must wager it 3x before you can cashout. I don’t play without bonuses very often so this won’t really apply to me but it is one of the downfalls of Dama. Aside from that – pretty good casino.” – nahuipu_tina, AskGamblers
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 10,000+ |
| Table Games | ✔ Yes |
| Live Casino Games | ✔ 7 Platforms (Evolution, Playtech, Betgames, Ezugi, Atmosfera, Microgaming, Vivo Gaming) |
| Crash Games | ✔ Yes |
| Jackpot Games | ✔ 1,900+ |
| Video Poker | ✔ Yes |
| Scratchcards | ✔ Yes |
| Video Bingo | ✔ Yes |
| Virtual Sports | ✔ Yes |
| Sports Betting | ✖ No |
Shambala’s game selection is quite outstanding with little to remark on. It is up there with the largest casino sites. The only drawback is a somewhat limited categorization of the casino’s games, resulting in a less-than-optimal experience when navigating the selection.
For example, live casino games aren’t sorted into any categories at all such as roulette, blackjack, baccarat, and game shows, which many other casinos commonly do. There is also no category for bonus buy slots, which we think every casino should have.
Other than that though, Shambala does an amazing job by offering more casino games than the average site, with a wider coverage of notable game studios.
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| 24/7 | Contact form on-site | |
| Phone | Not available | – |
Customer support at Shambala Casino made a very strong impression during our testing and comfortably earns a 5 out of 5 rating. Instead of relying on vague or scripted replies, the support team came across as genuinely knowledgeable and easy to deal with.
To get a good feel for how helpful the support really was, we reached out with a mix of everyday questions and more detailed ones. This included asking about withdrawal approval times, bonus wagering requirements, KYC checks, and supported payment methods.
Each time, the answers were clear, easy to understand, and aligned with the casino’s terms when we cross-checked them ourselves.
What also stood out was how approachable the agents were. Conversations felt relaxed and friendly, with support staff happy to clarify follow-up questions rather than rushing to end the chat.
Deposits and Withdrawals
Methods, Limits, and Fees
Fiat
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Bank Transfer | ✖ | Not available | $/€200 |
| iDebit | ✖ | C$10 | C$30 |
| Interac | ✖ | C$10 | C$30 |
| Mastercard | ✖ | $/€10 | $/€20 |
| MiFinity | ✖ | $/€10 | $/€20 |
| MuchBetter | ✖ | $/€10 | $/€20 |
| Neosurf | ✖ | $/€10 | Not available |
| Neteller | ✖ | $/€10 | $/€20 |
| Payz | ✖ | $/€20 | $/€20 |
| Skrill | ✖ | $/€10 | $/€10 |
| SticPay | ✖ | $/€20 | Not available |
| Visa | ✖ | $/€10 | $/€20 |
Crypto
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Binance Coin | ✖ | 0.01 BNB | 0.02 BNB |
| Bitcoin | ✖ | 0.0001 BTC | 0.002 BTC |
| Bitcoin Cash | ✖ | 0.001 BCH | 0.001 BCH |
| Cardano | ✖ | 2 ADA | 9 ADA |
| Dogecoin | ✖ | 1 DOGE | 1 DOGE |
| Ethereum | ✖ | 0.01 ETH | 0.1 ETH |
| Litecoin | ✖ | 0.01 LTC | 0.3 LTC |
| Ripple | ✖ | 0.001 XRP | 0.001 XRP |
| USDT | ✖ | $5 USDT | $20 USDT |
General Withdrawal Limits
Shambala has a maximum withdrawal limit of $/€2,500 – $/€4,000 per week and $/€7,500 – $/€12,000 per month. Only players at the highest loyalty tier have no upper limit to their withdrawn amounts.
Currencies Supported
Shambala Casino supports the following fiat and cryptocurrencies for gameplay:
Fiat
- AUD (A$)
- CAD (C$)
- Euro (€)
- INR (₹)
- NZD (NZ$)
- USD ($)
- ZAR (R)
Note
Only fiat currencies relevant to our target regions are listed above. To see all available ones, please visit the casino.
Crypto
- ADA
- BCH
- BNB
- BTC
- DOG
- ETH
- LTC
- XRP
Please note that more than one currency can be used on your casino account. You can deposit in as many different ones as you want and switch between them as you please.
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ India |
| ✔ Canada | ✖ United Kingdom |
| ✔ Ireland | ✖ USA |
| ✔ New Zealand | |
| ✔ South Africa |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Curaçao Gaming Authority
- License Number: OGL/2023/174/0082
- Verification Seal: Yes
Company Info
Main Company
- Name: Dama N.V.
- Registration Number: 152125
- Address: Scharlooweg 39, Willemstad, Curaçao
Subsidiary Company
- Name: Friolion Ltd.
- Registration Number: HE 407624
- Address: Leandrou, 12A 3086, Limassol, Сyprus
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
Browse All Casino Reviews