Stay Casino Review

Stay Casino was thoroughly reviewed in line with our detailed casino review policy.

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Quick Facts

Overview of Stay Casino
Free Signup Bonus	$/€20 (code: WWG20FREE)
Welcome Bonus	Up to $/€30,000 + 780 free spins
Bonus Wagering	40x (bonus)
Casino Games	10,500
Types of Games	Slot machines, live casino games, crash games, jackpot games, video poker, scratchcards, video bingo
Payment Methods (Fiat)	Bank Transfer, Flexepin, iDebit, Interac, Jeton, Mastercard, MiFinity, Neosurf, Neteller, Paysafecard, Payz, Skrill, Sofort, Visa
Payment Methods (Crypto)	BCH, BTC, DOGE, ETH, LTC, USDC, USDT
Withdrawal Times	Within 5 hours
Support	E-mail, Chat, 24/7
Mobile App	None
Established	2021
Owner	Metlait SRL
License	Tobique Gaming Commission

World Wide Gambler’s Score

Reputation & Trust	★★★★☆
Game Selection	★★★★☆
Bonus Value	★★★☆☆
Customer Support	★★★★★

Pros and Cons

Positives	Negatives
✔ Fast withdrawal processing	✖ Monthly withdrawal limit of $/€20,000
✔ Excellent customer support	✖ Games are poorly categorized and difficult to filter
✔ Strong reputation among players	✖ Very low RTP configurations on some slot machines
✔ Huge game library with quality live casino platforms	✖ Slot wagers do not contribute toward loyalty rewards
✔ Wide variety of recurring promotions

Welcome Bonus

Stay Casino offers a strong welcome bonus where players can choose between a standard welcome package of up to $/€4,000 and 300 free spins and a high roller package of up to $/€30,000 and 780 free spins.

On top of this, players who sign up for the casino via our website can receive an exclusive no deposit bonus of $20, claimed by verifying your email and entering the code “WWG20FREE” under your account profile.

Free Signup Bonus
Bonus	$/€20
Wagering Requirement	40x
Time Limit for Wagering	30 days
Max Cashout	$200
Bonus Code	WWG20FREE

First Deposit Bonuses (Standard Package)
1st Deposit	100% up to $/€1,000 + 100 free spins
2nd Deposit	75% up to $/€1,000 + 50 free spins
3rd Deposit	75% up to $/€500 + 50 free spins
4th Deposit	50% up to $/€1,000 + 50 free spins
5th Deposit	100% up to $/€500 + 50 free spins
Type of Bonus	Non-sticky
Wagering Requirement	40x (bonus)
Time Limit for Wagering	Bonus: 7 days Free Spins: 3 days
Max Cashout	Bonus: 10 times the amount Free Spins: $/€100
Minimum Deposit	$/€20
Bonus Code	N/A

First Deposit Bonuses (High Roller Package)
1st Deposit	125% up to $/€6,000 + 100 free spins
2nd Deposit	150% up to $/€6,000 + 150 free spins
3rd Deposit	180% up to $/€6,000 + 180 free spins
4th Deposit	125% up to $/€6,000 + 125 free spins
5th Deposit	180% up to $/€6,000 + 200 free spins
Type of Bonus	Non-sticky
Wagering Requirement	40x (bonus) 30x (free spins)
Time Limit for Wagering	Bonus: 7 days Free Spins: 3 days
Max Cashout	Bonus: 10 times the amount Free Spins: $/€100
Minimum Deposit	$/€250
Bonus Code	HIGHFIRST / HIGHSECOND  / HIGHTHIRD / HIGHFOURTH / HIGHFIFTH

Overall, Stay Casino’s welcome offers provide solid value across both packages, even if the standard option isn’t among the strongest we’ve seen. The 40x wagering requirement is reasonable by industry standards, especially considering the bonuses are non-sticky, while the 10x cashout cap is high enough that it shouldn’t affect most players.

The standard package sits around the industry average overall, offering a balanced structure with decent bonus amounts and free spins across all five deposits.

The high roller package is where Stay Casino stands out more clearly. Match percentages of up to 180% across multiple deposits are unusually generous, particularly when paired with bonus caps of up to $/€6,000 each. Combined with the comparatively fair wagering requirements, this makes the offer especially attractive for players depositing larger amounts.

The exclusive no deposit bonus also adds extra value for low-stakes players who want to test the casino before making a deposit, although the maximum withdrawal limit naturally keeps the upside limited.

Wagering Contributions

When wagering bonuses at Stay Casino, the following game contributions apply:

Wagering Contributions
Video Slots	50% – 100%
Scratchcards	100%
Table Games	5%
Live Casino Games	0%
Video Poker	5%

While most slot machines contribute to wagering by 100%, some only contribute by 50%, such as Big Bad Wolf, Big Bass Bonanza, and Book of Dead. For a full list of games, make sure to read through the casino’s bonus terms and conditions.

Unless otherwise stated on a specific promotion, most bonuses at Stay Casino are also subject to the following general bonus rules:

• A maximum bet limit of $/€5 per game round while wagering bonuses
• A maximum cashout of 10 times the received bonus amount for cash bonuses
• A maximum cashout of $/€100 from free spin winnings

These restrictions are fairly common among offshore casinos. The $/€5 max bet rule is standard, while the 10x cashout cap on bonus money is relatively generous compared to some casinos that apply much lower withdrawal limits.

Ongoing Promotions

In addition to its welcome package, Stay Casino offers a varied selection of recurring promotions that cater to both casual players and high rollers. The offers range from weekly cashback and reload bonuses to prize draws, tournaments, and deposit-triggered reward wheels.

• 7% weekly cashback on slots up to $/€5,000
• Tuesday free spin bonuses with deposits from $/€30
• 50% weekend reload bonus up to $/€500
• Bi-weekly lotteries with free spin prize pools
• Fortune wheel rewards on qualifying deposits
• Daily and monthly casino tournaments
• A birthday bonus for eligible players

Weekly Cashback

Players who have made at least six deposits at Stay Casino become eligible for a weekly cashback reward every Monday.

• 7% cashback on slot losses
• Maximum cashback: $/€5,000
• Wagering requirement: 5x
• Credited automatically every Monday

Overall, the cashback is decent but not exceptional. The 7% rate is lower than what many casinos offer through similar promotions, and some competing sites even provide cashback without wagering requirements.

However, the low 5x wagering and high maximum cap of $/€5,000 can still make it appealing for high-volume slot players.

Tuesday Free Spins

Every Tuesday, players can receive free spins depending on the size of their deposit:

Deposit Amount	Reward
$/€30	25 free spins
$/€50	50 free spins
$/€100	100 free spins

All free spin winnings are subject to a 40x wagering requirement. While not exceptionally generous, these promotions provide decent added value for players who already planned to deposit.

Weekend Reload Bonus

During weekends, Stay Casino offers a 50% reload bonus up to $/€500.

• Bonus amount: 50% up to $/€500
• Wagering requirement: 40x the received bonus
• Minimum deposit: $/€30

The value here is solid but fairly standard. A 40x wagering requirement is around the industry average for reload bonuses.

Lottery Draws

Stay Casino regularly runs lottery-style promotions that typically last for two weeks before being replaced with a new campaign.

One common format we’ve seen featured a total prize pool of 3,000 free spins distributed across 55 winning tickets:

• Top 5 winners: 100 free spins each
• Remaining 50 winners: 50 free spins each
• Wagering requirement on winnings: 40x

Tickets are earned with deposits of $/€30 or more, while larger deposits provide discounted ticket rates. These campaigns add a nice gamified element to the casino experience, even if the expected value for each individual ticket is relatively modest.

Fortune Wheel

One of Stay Casino’s more unique promotions is its multi-tier Fortune Wheel system, accessible through qualifying deposits. Players can claim up to 10 wheel entries per day.

Wheel Tier	Deposit Required	Example Rewards
Standard	$/€40	20 free spins to $/€500 cash bonus
Silver	$/€45	Improved rewards
Gold	$/€60	Improved rewards
Platinum	$/€90	Improved rewards
Diamond	$/€120	100 free spins to $/€1,000 cash bonus

Not every spin guarantees a reward, as each wheel also contains “no win” sections. Free spin prizes are subject to 40x wagering, while bonus cash rewards come with a very reasonable 5x wagering requirement.

Overall, the Fortune Wheel is a fun alternative to the casino’s standard deposit bonuses. However, it’s important to note that the promotion can’t be combined with the casino’s weekend reload or Tuesday free spin offerings.

Casino Tournaments

Stay Casino also hosts both daily and monthly tournaments across slots and live casino games.

The structure and rewards vary between campaigns. One daily slot tournament we observed distributed 500 free spins between the top 20 players, while a monthly live casino tournament offered a $/€1,000 cash prize pool.

Most tournaments appear to reward the players who wager the highest amounts, which naturally favors high rollers. However, the recurring nature of these events means active players will regularly have opportunities to participate.

Birthday Bonus

Players at Stay Casino receive a special birthday offer sent directly to their registered email address.

• 100% bonus up to $/€150
• 20 free spins
• Wagering requirement: 40x
• Maximum cashout: 10x the received bonus

Unlike many birthday online casino bonuses that are credited for free, this one requires a deposit. However, it is still a nice extra reward for active players and comes with terms that are generally in line with the casino’s other promotions.

Loyalty Rewards

Stay Casino runs a two-part loyalty program consisting of level-based free spin rewards and comp points that can be exchanged for bonus money.

The loyalty ladder contains 14 main tiers, each divided into multiple sublevels ranging from 10 to 31 depending on the stage of progression.

Every time a sublevel is reached, players receive a free spin reward. These start at 5 free spins in the lower levels and increase up to 300 free spins at the highest stages.

In total, players can claim approximately 6,700 free spins by fully completing the entire loyalty ladder.

At the same time, players also earn comp points that serve two purposes:

• Progressing through the loyalty system
• Being exchangeable for bonus money

Comp points are earned at a rate of 1 point for every $/€25 wagered on all games except slot machines. This is quite unusual, as most casino loyalty systems primarily reward slot play rather than excluding it.

Once players reach the fourth main tier, comp points can be exchanged for bonus money. The exchange rate starts at 100 points for $/€1 and gradually improves up to 50 points for $/€1 at the highest level.

The table below outlines the total free spin rewards for each main tier, the wagering required to complete it, and how the comp point exchange rate improves over time.

Loyalty Level	Free Spin Rewards	Comp Point Rate	Wagering Required
1	65	–	$/€750
2	54	–	$/€1,500
3	49	–	$/€2,250
4	74	100 for $/€1	$/€3,750
5	99	100 for $/€1	$/€6,000
6	147	85 for $/€1	$/€9,750
7	197	85 for $/€1	$/€15,750
8	245	80 for $/€1	$/€25,550
9	360	75 for $/€1	$/€41,250
10	460	70 for $/€1	$/€66,750
11	510	65 for $/€1	$/€108,000
12	720	60 for $/€1	$/€175,000
13	860	55 for $/€1	$/€300,000
14	2860	50 for $/€1	$/€1.25 million

Overall, the value of Stay Casino’s loyalty program is below average compared to many competing casinos.

The comp point exchange system works out to roughly a 0.04% – 0.08% rakeback equivalent on wagers, depending on level. This is significantly lower than many casino VIP programs where the effective value often reaches 0.2% or more.

The added free spin rewards also contribute limited value relative to how much wagering is required to unlock them. While the rewards are frequent and add some gamification to the experience, they do not substantially improve the overall return for most players.

Another major drawback is that slot wagers do not contribute toward earning comp points or progressing through the loyalty ladder at all. Since slots are the most popular casino product, this significantly reduces the program’s usefulness for a large portion of players.

On the other hand, this unusual structure makes the program comparatively more appealing for players who primarily play live casino games, crash games, video poker, or other non-slot products.

It should also be noted that all rewards are subject to wagering requirements. Free spin rewards carry wagering between 25x and 45x depending on level, while bonus money received from comp point exchanges comes with a 25x wagering requirement.

Reputation

The reputation scores listed below represent what players on various platforms think of Stay Casino based on their reported experience.

Source	Score
Trustpilot	4.1 / 10
Casino Guru	8.5 / 10
LCB	2.9 / 5
AskGamblers	8.8 / 10

Summary of Player Reviews

At the time of updating this review, more than 400 players had shared feedback about Stay Casino across various review platforms. The overall sentiment is overwhelmingly positive, which is relatively unusual for online casinos where feedback is often far more mixed.

Unlike some casinos where positive reviews appear suspiciously generic or fabricated, most of the feedback posted about Stay Casino appears genuine and detailed. Many players describe specific interactions and experiences rather than posting short one-line praise.

The majority of positive reviews consistently highlight three areas:

• Exceptionally responsive and friendly customer support
• Fast withdrawal processing times
• Quick approval of KYC verification documents

Another positive sign is that Stay Casino representatives actively respond to both positive and negative reviews. In many cases, the replies appear genuinely helpful and detailed, explaining verification procedures, withdrawal rules, or bonus terms rather than relying on generic copy-paste responses.

That said, there are still a few concerns worth mentioning.

One player reported repeatedly requesting account closure more than ten times without success, claiming support stated only a VIP manager could close the account, while the VIP manager instead continued offering bonuses. If accurate, this raises concerns regarding responsible gambling practices.

There are also isolated complaints about low RTP in games, dissatisfaction with bonus cashout limits, and frustration with verification procedures. However, these negative reviews represent only a small minority of the overall feedback.

One important detail to keep in mind is that at least one player reported being offered 35 no deposit free spins in exchange for leaving a positive review. This suggests that some positive feedback may have been indirectly incentivized through bonus rewards, even if the majority of reviews still appear authentic overall.

Overall, Stay Casino currently has one of the strongest player reputations we’ve seen among online casinos. Still, the responsible gambling complaint and the use of incentivized reviews prevent us from viewing the overwhelmingly positive sentiment entirely without caution.

Game Selection

Game Type	Availability
Slot Machines	✔ 10,000+
Table Games	✔ Yes
Live Casino Games	✔ 11 Platforms (Absolute Live Gaming, Ezugi, Evolution, Iconic21, Live Vegas, Lucky Streak, Platiplus, Playtech, Pragmatic, Skywind, WinFinity)
Crash Games	✔ 25+
Jackpot Games	✔ Yes
Video Poker	✔ 30+
Scratchcards	✔ 16+
Video Bingo	✔ 16+
Virtual Sports	✔ Dog and Horse racing
Sports Betting	✖ No

Compared to other gambling sites, Stay Casino offers an overall pleasing game selection that has a couple of high and low points.

The strongest aspect of the library is simply its scale. With more than 10,000 games from over 120 providers, the casino covers virtually every major category and includes most popular titles from top-tier studios.

The live casino experience is particularly strong thanks to support for 11 different live dealer platforms, including industry leaders such as Evolution, Playtech and Pragmatic Play. Players can access a broad range of blackjack tables, roulette variants, baccarat, game shows, and live poker products.

Another positive is that jackpot slots are enabled, including daily jackpots from Red Tiger Gaming. However, some of the industry’s most famous jackpot networks — such as Mega Moolah and Dream Drop — are notably absent.

Where Stay Casino struggles the most is usability and game categorization.

The casino only provides a very limited number of browsing categories:

• Slots
• New
• Popular
• Bonus Buy
• Bonus Wagering
• Live Casino
• Mini Games

This makes it unnecessarily cumbersome to locate certain game types. For example, there are no dedicated jackpot slot categories, and players cannot search specifically for progressive jackpot games through the search function.

The live casino interface suffers from a similar issue. While the actual game coverage is excellent, all live games are grouped together without subcategories for blackjack, roulette, baccarat, game shows, or other formats. This creates a cluttered browsing experience compared to casinos with more advanced filtering systems.

The most serious criticism, however, relates to RTP configurations on slot machines.

During our testing, we found that Stay Casino consistently used lower RTP versions on slots where developers offer multiple configurations. In several cases, games that can run at a 96% RTP were instead configured much lower.

Slot	Observed RTP	Maximum RTP
Starburst	92%	96%
Scatter Monsters	94%	96%
Billie Wild	92%	96%
Caribbean Anne	92%	96%
Laser Fruit	94%	96%
Deadwood	94%	96%
Big Bass Bonanza	94%	96%
Le Viking	92%	96%

While a reduction from 96% to 94% is already unfavorable for players, dropping to 92% is extremely aggressive and has a major long-term impact on expected returns.

Because of this, although Stay Casino impresses in terms of game quantity and provider coverage, the lower RTP configurations significantly reduce the overall value of the gaming experience for slot players.

Customer Support

Type	Availability	Info
Live Chat	24/7	On-site
E-mail	24/7	support@staycasino.com
Phone	Not available	–

Stay Casino provides one of the better customer support experiences we’ve encountered among offshore casinos.

Over the course of our review process, we contacted the live chat support team on numerous occasions with questions about bonuses, payment methods, wagering rules, and account-related matters. Across all conversations, the experience was consistently positive.

The support agents were polite, reasonably quick to reply, and — most importantly — knowledgeable. Unlike at some casinos where agents appear unfamiliar with the platform’s own terms or even basic gambling terminology, Stay Casino’s team seemed genuinely well-trained and capable of providing accurate information.

We also experienced a minor issue during testing where we accidentally exceeded the maximum bet limit while using a bonus. After contacting support, the agent reviewed the situation, added a note to the account, and confirmed that the mistake would not result in bonus confiscation. The winnings were ultimately honored as promised.

While we have not encountered any major disputes requiring escalation, our overall experience with the support team has been excellent. This also aligns closely with player feedback posted online, where customer support is one of the aspects most frequently praised by users.

Deposits and Withdrawals

Methods, Limits, and Fees

Fiat

Payment Method	Fee	Minimum Deposit	Minimum Withdrawal
Bank Transfer	✖	Not available	$/€500
Flexepin	✖	$/€20	Not available
iDebit	✖	$/€20	$/€20
Interac	✖	C$20	C$20
Jeton	✖	$/€20	$/€20
Mastercard	✖	$/€20	Not available
MiFinity	✖	$/€20	$/€20
Neosurf	✖	$/€20	Not available
Neteller	✖	$/€20	$/€20
Paysafecard	✖	$/€20	Not available
Payz	✖	$/€20	$/€20
Rapid Transfer	✖	$/€20	$/€20
Skrill	✖	$/€20	$/€20
Sofort	✖	$/€20	Not available
Visa	✖	$/€20	Not available

Crypto

Payment Method	Fee	Minimum Deposit	Minimum Withdrawal
Bitcoin	✖	No limit	$/€20
Bitcoin Cash	✖	No limit	$/€20
Dogecoin	✖	No limit	$/€20
Ethereum	✖	No limit	$/€20
Litecoin	✖	No limit	$/€20
USDC	✖	No limit	$/€20
USDT	✖	No limit	$/€20

General Withdrawal Limits

Withdrawal Times

According to Stay Casino’s “About Us” page, withdrawal requests are processed within 24 hours, with most payouts allegedly handled significantly faster than that. The casino’s management has also informed us that the majority of withdrawals are approved in under an hour.

Based on our own testing, these claims appear fairly accurate. While we did not experience sub-hour withdrawals ourselves, both of our payouts were approved within a few hours.

Overall, Stay Casino offers faster-than-average withdrawal processing times and our experience with payouts has been very positive.

Currencies Supported

The following fiat and cryptocurrencies are available to choose from when creating an account at Stay Casino:

Fiat

• AUD (A$)
• CAD (C$)
• EUR (€)
• INR (₹)
• MXN (₱)
• NOK (KR)
• NZD (NZ$)
• USD ($)
• ZAR (R)

Crypto

• BCH
• BTC
• DOGE
• ETH
• LTC
• USDC
• USDT

Accepted and Restricted Countries

Accepted Countries	Restricted Countries
✔ Australia	✖ India
✔ Canada	✖ United Kingdom
✔ Ireland	✖ USA
✔ New Zealand
✔ South Africa

Gambling License

• License: Tobique Gaming Commission
• License Number: 0000064
• Verification Seal: Yes

Company Info

• Name: Metlait SRL
• Registration Number: 3-102-911867
• Address: El Guayaval, Residencial La Campina Casa Numero Q -11, Cartago, El Guarco, Tejar, 30801 – Costa Rica

Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.

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