Vegasino was thoroughly reviewed in line with our detailed casino review policy.
Launched in 2024, Vegasino offers a visually appealing casino that makes a strong first impression. However, while there are several positive aspects, there are also serious issues that make Vegasino a less-than-ideal choice for many players.
The biggest drawback is a highly restrictive daily withdrawal limit of $/€500, combined with slow withdrawal times that usually take 3 business days to process. As a result, a $/€5,000 win could take almost two months to cash out, which will likely be a dealbreaker for most players.
Additionally, the casino lacks responsible gaming tools and has been reported to now always close accounts when asked to. It also falls short in its jackpot offerings which are few, and its high wagering requirements for match bonuses. All these factors have contributed to a poor reputation among players.
On the positive side, Vegasino boasts one of the largest game selections in the industry, with over 13,000 games from top game studios. The live casino experience is particularly impressive, hosting platforms from Evolution, Playtech, and Pragmatic, as well as quality additions like OnAir, BetGames, and Ezugi.
For those who enjoy a bit of competition, Vegasino also hosts three weekly tournaments with prize pools ranging from $5,000 to $20,000, offering good value for high rollers. The casino’s comp points program provides the equivalent of 0.2% rakeback, which is another nice perk.
Players can also claim a 25% live casino cashback, 50 free spins, and a 50% reload bonus of up to $/€700 every week, though the high wagering requirements of the reload (35x on bonus + deposit) make it less appealing.
Overall, while Vegasino offers some great features, its significant issues—particularly around withdrawals—mean that it may not be the best option for most players.
Quick Facts
| Overview of Vegasino | |
|---|---|
| Welcome Bonus | Up to $/€500 + 200 free spins |
| Bonus Wagering | 35x (bonus + deposit) |
| Casino Games | 13,000 |
| Types of Games | Slot machines, live casino games, crash games, jackpot games, video poker, scratchcards, slingo, video bingo, virtual sports, sports betting |
| Payment Methods | Cash2Code, Interac, Jeton, Mastercard, MiFinity, Neosurf, Neteller, Paysafecard, Revolut, Skrill, Visa (+9 cryptocurrencies) |
| Withdrawal Times | 3 business days |
| Customer Support | E-mail, Chat, 24/7 |
| Mobile App | None |
| Established | 2024 |
| Owner | NovaForge Ltd |
| License | Anjouan Gaming |
World Wide Gambler’s Score
| Reputation & Trust | ★★☆☆☆ |
|---|---|
| Game Selection | ★★★★☆ |
| Bonus Value | ★★★☆☆ |
| Customer Support | ★★★★☆ |
Pros and Cons
| Positives | Negatives |
|---|---|
| ✔ Visually appealing website design | ✖ Low daily withdrawal limit |
| ✔ VPN connections are tolerated | ✖ Long withdrawal processing times |
| ✔ Bonus shop worth up to 0.2% rakeback | ✖ Almost no progressive jackpot games |
| ✔ Weekly reload bonus up to $/€700 | ✖ Match bonuses have high wagering |
| ✔ 3 weekly tournaments with big prizes | ✖ No responsible gaming tools |
| ✔ Exceptional live casino experience | ✖ Bad reputation among players |
| ✔ Wide variety of casino games | |
| ✔ Slot RTP is ok (with exceptions) |
Welcome Bonus
New players at Vegasino Casino can claim a bonus on their first deposit, which consists of a 100% match up to $/€500, 200 free spins, and a free entry to the bonus crab game, where players can win up to 30 free spins or a $20 bonus.
| First Deposit Bonus | |
|---|---|
| Match Bonus | 100% up to $/€500 |
| Free Spins | 200 (20 per day for 10 days) |
| Extra Bonus | 1 free bonus crab entry |
| Wagering Requirement | Match bonus: 35x (bonus + deposit) Free spins: 40x (amount won) |
| Time Limit for Wagering | 10 days |
| Max Cashout | None |
| Minimum Deposit | $/€10 |
Vegasino’s welcome package is somewhat disappointing, primarily due to the high wagering requirements. Where many casinos have 35x – 40x requirements that only apply to the bonus amount, you must wager both the deposit and bonus at Vegasino.
Additionally, unlike many casinos that offer bonuses on multiple deposits (such as the second, third, and fourth deposits), Vegasino only offers a bonus on the first one, limiting the overall value of the package.
That said, the bonus is a decent option for low depositors. For example, a $/€10 deposit grants a $/€10 bonus, along with 200 free spins worth $/€20, and an entry to the bonus crab game where additional prizes can be won. For players making small deposits, this is a pretty good deal.
General Bonus Rules
When wagering bonuses at Vegasino, the maximum allowed bet is $/€5.
Not all games contribute equally to the wagering requirement, but the standard contributions are as follows:
| Wagering Contributions | |
|---|---|
| Video Slots | 100% |
| Video Bingo | 100% |
| Scratch Cards | 100% |
| Crazy Time, Dream Catcher, Monopoly Live | 50% |
| Other Live Casino Games | 10% |
| Virtual Table Games | 10% |
| Jackpot Slots | 0% |
| Slingo Games | 0% |
Additionally, there are over 1,000 games that cannot be played with an active bonus. A full list of these restricted games can be found here.
Other Bonuses
Vegasino provides players with a decent range of promotional offers every week, including:
- 50 free spins once from Monday to Thursday.
- 50% weekend bonus up to $/€700 + 50 free spins.
- 25% cashback on live casino games ($/€200 max).
- Live casino tournament with $/€5,000 prize pool.
- Slot tournament with $/€10,000 prize pool.
- Slot tournament with $/€20,000 prize pool.
Additionally, Vegasino occasionally runs time-limited promotions. For example, the casino recently hosted a random cash drop promotion for two weeks, where 200 players won a share of a $/€5,000 prize pool for playing live casino games supplied by Bombay Live.
Wagering Requirements
The following wagering requirements apply to all promotions at Vegasino:
- Free spins: 40x (amount won)
- Match bonuses: 35x (bonus + deposit)
- Cashback: 1x (amount received)
- Tournament prizes: 0x (no wagering required)
Loyalty Rewards
Vegasino offers two types of loyalty rewards: a comp points program available to all players, and a loyalty ladder that provides additional rewards for the biggest spenders.
Comp Points
As you wager on real-money games, you’ll earn 1 comp point (referred to as coins) for every $/€100 spent. Additionally, you can earn 150 coins each week by completing challenges in slots, where you’ll need to make spins with a minimum stake of $/€0.30.
These coins can be redeemed for a variety of rewards, including:
- Free spins with a spin value ranging from $/€0.1 – $/€5.
- Casino bonuses ranging from $/€5 – $/€300.
- Free bets on sports ranging from $/€5 – $/€50.
- Entry into the bonus crab game.
For example, 4,000 coins can be exchanged for 100 free spins worth $/€500, or you could spend 1,300 coins to get a $/€300 bonus.
For the best value, always go with the casino bonus. This is worth the equivalent of a 0.2% rakeback on bets.
VIP Ladder
As you wager real money on games, you’ll progress through a 5-step loyalty ladder. Advancing to higher levels unlocks benefits like increased withdrawal limits, weekly cashback on slots, exclusive bonuses, and a personal account manager.
| Level | Cashback % | Max Cashback | Exclusive Bonuses | VIP Manager | Daily Withdrawals | Monthly Withdrawals |
|---|---|---|---|---|---|---|
| 1 | – | – | – | – | $/€500 | $/€7,000 |
| 2 | – | – | – | – | $/€500 | $/€10,000 |
| 3 | 5% | $/€1,000 | Yes | – | $/€800 | $/€12,000 |
| 4 | 10% | $/€2,000 | Yes | Yes | $/€1,000 | $/€15,000 |
| 5 | 15% | $/€3,000 | Yes | Yes | $/€1,500 | $/€20,000 |
It’s important to note that loyalty levels are not permanent and are based on wagers made within the past 90 days. However, the casino does not specify exactly how much you need to wager to reach each level.
Reputation
The reputation scores listed below represent what players on various platforms think of Vegasino based on their reported experience.
| Source | Score |
|---|---|
| Trustpilot | 1.6 / 5 |
| Casino Guru | 2.0 / 10 |
| AskGamblers | 8.0 / 10 |
Summary of Player Reviews
Based on the player feedback gathered for Vegasino Casino, the overall sentiment is predominantly negative. Out of the 40 reviews posted, only three are positive.
Positive Feedback: These players highlight successfully winning at the casino receiving their payouts quickly. One of the positive reviews also mentions customer support as good.
Negative Feedback: The vast majority of reviews are negative, and the issues raised are concerning. Several players share their disappointment in long withdrawal times, with some mentioning delays of a week or even several weeks.
For example, one player shared their negative experience after 8 business days of waiting without receiving payment, while another posted after a month-long wait despite customer support promising to process the payout
In addition to withdrawal delays, players have raised serious concerns about the lack of responsible gaming tools. One player criticized the absence of such features, and another reported that the casino refused to close their account, despite the player identifying as a gambling addict.
Even more troubling, one player experienced their account being reopened after requesting a closure, allowing them to continue gambling and incur losses. Another reported being bombarded with promotional e-mails and SMS despite their account being closed.
There are also complaints about the casino’s daily withdrawal limits and slow customer support, with one player highlighting unhelpful responses and delays in issue resolution. Two players went as far as calling the casino a scam, although their explanations were unclear.
Overall Impression: The ratio of positive to negative reviews for Vegasino Casino is notably skewed, with negative feedback significantly outweighing the positive. The overwhelming number of complaints, particularly regarding withdrawals and responsible gaming practices, highlights serious concerns at the casino.
Game Selection
| Game Type | Availability |
|---|---|
| Slot Machines | ✔ 12,000+ |
| Table Games | ✔ Yes |
| Live Casino Games | ✔ 10 platforms (Atmosfera, Betgames, Bombay Live, Evolution, Ezugi, Lucky Streak, OnAir, Playtech, Pragmatic, Skywind) |
| Crash Games | ✔ 20+ |
| Jackpot Games | ✔ Few |
| Video Poker | ✔ 20+ |
| Scratch Cards | ✔ 50+ |
| Video Bingo | ✔ 70+ |
| Virtual Sports | ✔ 20+ |
| Sports Betting | ✔ Yes |
As the standout feature of the platform, Vegasino offers an enormous selection of games, which, although isn’t perfect, is impressive when compared to the average casino site. The live casino experience, in particular, is exceptional with several top-tier platforms supported.
The main drawback is the casino’s slot selection even though it’s huge. For starters, hardly any progressive jackpot games are available. While Vegasino has a jackpot category, this is mostly filled with fixed jackpots. Don’t expect to find any life-changing or must-drop jackpots at all.
Secondly, some slots run on a lower RTP than their potential. This is common in today’s casinos and in general, the RTP is high so it’s not a major concern. However, it does stress the importance of checking the RTP of each slot before spinning.
In addition to the above, Vegasino’s selection of crash games is also smaller than that of some other casinos. However, it does feature many of the most popular titles, including Aviator, JetX, Spaceman, and Big Bass Crash.
Slot Machines
Vegasino offers one of the largest slot libraries in the industry, featuring games from renowned providers such as:
- Big Time Gaming
- Evoplay
- Fugaso
- Hacksaw Gaming
- Iron Dog Studios
- Microgaming (Apricot)
- NetEnt
- Nolimit City
- Play’n GO
- Playtech
- Quickspin
- Red Tiger Gaming
- Relax Gaming
- Thunderkick
- Yggdrasil
Surprisingly, no slot machines from Blueprint Gaming, ELK Studios, or Push Gaming are available, which may disappoint some players.
Return to Player %
As mentioned, the RTP of some of Vegasino’s slots is lower than the potential maximum for these games. Many slot developers allow casinos to choose from various payout settings, and in certain cases, Vegasino has opted for a lower RTP.
Below is a comparison of the RTP in some of Vegasino’s slots compared to their potential RTP ranges:
| Slot Machine | RTP Range | Vegasino’s RTP |
|---|---|---|
| Starburst | 90 – 96% | 96% |
| Laser Fruit | 91 – 96% | 96% |
| Le Viking | 88 – 96% | 92% |
| Book of Dead | 84 – 96% | N/A |
| Scatter Monsters | 87 – 96% | 94% |
| Deadwood | 94 – 96% | 94% |
| Marching Legions | 97 – 98% | 98% |
| Big Bass Bonanza | 94 – 96% | 94% |
| Gold Fever | 90 – 96% | 94% |
Live Casino Games
Vegasino offers an outstanding live casino experience with a rich selection of games. The casino features a wide variety of money wheels, game shows, classic and modern table games, poker games, dice games, bingo games, and more.
Not only does Vegasino partner with top providers like Evolution Gaming, Playtech, and Pragmatic Play, which are commonly referred to as the top three companies for live casino games. It also works with Betgames, OnAir, Skywind, and Ezugi, which add even more interesting games to the selection.
As picky as we are, we can’t fault Vegasino’s live casino for anything. Here’s a breakdown of some of the many games you’ll find:
| Roulette Games | Blackjack Games |
|---|---|
| Classic Roulette | Classic Blackjack |
| Cash Collect Roulette | Easy Blackjack |
| Fireball Roulette | Fun Fun 21 |
| Fortune Roulette | Infinite Bet Stacker Blackjack |
| Gold Vault Roulette | Lightning Blackjack |
| Lightning Roulette | Mega Fire Blaze Blackjack |
| Lucky 6 Roulette | ONE Blackjack |
| Jet Set Racing Roulette | Power Blackjack |
| Lucky Ball Roulette | Quantum Blackjack |
| Mega Fire Blaze Roulette | |
| Monopoly Roulette | |
| Power Up Roulette | |
| Red Door Roulette | |
| Sticky Bandits Roulette | |
| Baccarat Games | Other Games |
| Classic Baccarat | Craps |
| Fashion TV Jackpot Baccarat | Balloon Race |
| Lightning Baccarat | Hi-Lo Western Live |
| Mega Baccarat | Lightning Ball |
| Lightning Dice | |
| Marble Race | |
| Race Track | |
| Red Baron | |
| Sic Bo | |
| Stock Market Live | |
| Super Color Game | |
| Video Poker Live | |
| Money Wheels | Game Shows |
| Adventures Beyond Wonderland | Dice City |
| Crazy Time | Busted or Bailed |
| Dream Catcher | Cash or Crash |
| Funky Time | Crazy Balls |
| Ice Fishing | Deal or no Deal |
| Lightning Storm | Gonzo’s Treasure Map |
| Mega Wheel | Jumanji the Bonus Level |
| Money Time | Millionaire Video Poker |
| Monopoly Live | Mega Fire Blaze Lucky Ball |
| Spin a Win | Monopoly Big Baller |
| Sweet Bonanza Candy Land | Snakes and Ladders |
| The Greatest Cards Show | The Bingo Spot |
| Treasure Island | Vegas Ball Bonanza |
| Wonderland Lucky Ball |
Customer Support
| Type | Availability | Info |
|---|---|---|
| Live Chat | 24/7 | On-site |
| 24/7 | support@vegasino.com | |
| Phone | N/A | – |
We’ve tested Vegasino’s live chat support on multiple occasions, and overall, we’re quite satisfied with the service.
While at times we’ve found ourselves as the 40th person in the queue, we were pleasantly surprised by how quickly we were connected—usually within just 3 minutes. This suggests the casino efficiently manages its support queues, although it could also imply that some queries are left unresolved as they move on to new chats.
In our experience, all of our queries were addressed to our satisfaction, with the support agents demonstrating a solid understanding of the casino. They were efficient in answering questions about bonuses, withdrawals, VPN usage, and other general inquiries.
It’s worth noting that we haven’t encountered any issues with the casino, such as KYC or withdrawal problems. Therefore, we can’t fully assess how more complicated issues would be handled. However, based on our interactions, Vegasino’s support is polite, quick to respond, and generally effective in handling queries.
Deposits and Withdrawals
Methods, Limits, and Fees
Fiat
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Cash2Code | ✖ | $/€10 | Not available |
| Interac | ✖ | C$10 | C$10 |
| Jeton | ✖ | $/€10 | $/€10 |
| Mastercard | ✖ | $/€10 | $/€10 |
| MiFinity | ✖ | $/€10 | $/€10 |
| Neosurf | ✖ | $/€10 | $/€10 |
| Neteller | ✖ | $/€10 | $/€10 |
| Paysafecard | ✖ | $/€10 | Not available |
| Revolut | ✖ | $/€10 | $/€10 |
| Skrill | ✖ | $/€10 | $/€10 |
| Visa | ✖ | $/€10 | $/€10 |
Crypto
| Payment Method | Fee | Minimum Deposit | Minimum Withdrawal |
|---|---|---|---|
| Bitcoin | ✖ | $/€30 | $/€60 |
| Bitcoin Cash | ✖ | $/€10 | $/€10 |
| Cardano | ✖ | $/€10 | $/€30 |
| Dogecoin | ✖ | $/€10 | $/€10 |
| Ethereum | ✖ | $/€10 | $/€40 |
| Litecoin | ✖ | $/€10 | $/€10 |
| Ripple | ✖ | $/€10 | $/€30 |
| USDC | ✖ | $/€10 | $/€30 |
| USDT | ✖ | $/€10 | $/€30 |
General Withdrawal Limits
Vegasino enforces both daily and monthly withdrawal limits, which are based on your loyalty status with the casino. The limits range from $500 to $1,500 daily, and from $7,000 to $20,000 monthly.
These limits are notably restrictive compared to most other online casinos. In general, standard players at other casinos can withdraw at least $2,500 daily and up to $15,000 monthly. Loyal players often have these limits increased even further based on their level of activity and wagering.
At Vegasino, however, even the most loyal players—who must engage heavily with the site—are capped at just $1,500 per day. This will likely frustrate many players, particularly those who hit big wins. Especially so since the casino’s processing times for withdrawals are long.
Withdrawal Times
According to Vegasino, withdrawals are processed within 3 business days. It’s important to note that this processing only takes place Monday through Friday, between 6 am and 5 pm UTC.
Based on both player reviews and our own experience, the processing time consistently takes the full 3 business days. Even though the casino uses the term “within” to describe the timeframe, faster approval than 3 business days seems rare.
Currencies Supported
Vegasino supports the following currencies for account creation and gameplay:
- AUD (A$)
- CAD (C$)
- EUR (€)
- NZD (NZ$)
- USD ($)
Accepted and Restricted Countries
| Accepted Countries | Restricted Countries |
|---|---|
| ✔ Australia | ✖ United Kingdom |
| ✔ Canada | ✖ USA |
| ✔ India | |
| ✔ Ireland | |
| ✔ New Zealand | |
| ✔ South Africa |
Note
Only countries relevant to our target regions are listed above. For a full list, visit the casino.
Gambling License
- License: Anjouan Gaming
- License Number: ALSI-152406028-FI2
- Verification Seal: Yes (check here)
Company Info
- Name: NovaForge Ltd
- Registration Number: N/A
- Address: Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960
Gambling involves financial risk. Bonuses and promotions can encourage extended play, and players should understand the associated terms before participating. If gambling stops being enjoyable or begins affecting finances or wellbeing, consider reviewing our responsible gambling guide for advice, tools, and support resources.
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